Menu

10 Take-Aways from #BSFTConnections

Cisco/Broadsoft hosted its annual Connections conference last week in Hollywood, Florida. This has always been a fantastic conference. It’s a very global event aimed at service providers which see the UC world differently than VARs and OEMs (they also know…

UnAuthorized FAQ Regarding Cisco and BroadSoft

Last month, Cisco upstaged BroadSoft’s annual Connections conference with news that the two companies agreed to be one. Acquisitions and mergers are complicated matters that take months to resolve. Because sometimes these deals don’t actually close (such as Mitel-Polycom), this…

How UC mobile apps could vanish from smartphone screens

About 10 years ago, unified communications was young, smartphones were new and the mobile knowledge worker was revolutionary. The UC mobile app was inevitable and promised to make and receive work calls outside the office. The potential was brilliant, except…

CoreDial & the BroadWorks Alternative

CoreDial, a PA-based cloud software and services solutions provider, reports positive momentum with its all-channel business model. The company offers its cloud services, including hosted PBX solutions, VoIP, SIP Trunking and Unified Communication services, to Managed Service Providers (MSPs), Interconnects…

Blab with @DisruptiveDean on BroadSoft and Intellinote

BroadSoft announced it acquired Intellinote – this is part of its Project Tempo vision announced last Fall. Adding Workstream Messaging to the UCaaS mix is a good move. I wrote about it earlier this week here. Dean Bubbly of Disruptive…

BroadSoft Fixes Project Tempo

Last Fall BroadSoft announced a slick new concept called Project Tempo. It was a collection of APIs that made the BroadSoft UC experience much more useful. What many people don’t realize that that APIs are actually more useful than clients….

Newz Snippets Spring-2016

Sometimes being succinct, yet thorough, and presenting details without fluff and hype is refreshing. Here, we round-up recent advancements around business telephony and unified communications products and services – in a brief, quick-take type of format. Read about some of…

Will the Smartphone Replace Enterprise UC

One of my favorite topics over the past decade is the future of the desk phone. There’s been a debate about how and when it will die. At first its nemesis was the desktop softphone. Gradually over the years the…

BroadSoft and Contextual Intelligence

One of those terms that floats around UC is “contextual intelligence.” When talking to a contact it can be useful to know a bit about prior communications.  It’s a simple concept that UC wants to borrow from CRM – yet…

NokiALU

Nokia acquired Alcatel-Lucent. What is the narrative to tell? Drastic measures to take on the Chinese? Will these vendors ever learn? Both of these firms are well known in enterprise comms circles, but not for what they do today. Nokia…

Crazy October

It was true last year too – October is a crazy month in the world of UC. This October 2014 is filled with travel, briefings and trials. On the travel side, I’m doing a 4 city road show with AVST,…

Conversation with gUnify

Crisantos Hajibrahim is the founder and CEO of gUnify which brings enterprise UC to Google Apps. Actually, gUnify is a “middleware” company. It is a pure cloud play, and enables service providers to integrate with Google Apps. There is no…

I Was Wrong About Hybrid

Hybrid is going to be the next big thing. That part I believe I have right because in most matters of technology the answer is E) All of the Above. PC vs. Mac, IE vs. Chrome, iOS vs. Androoid, Coke…

Federating BroadSoft

It is a very busy Fall. My Twitter followers know it was ShoreTel, STC, a dealer customer event, and BroadSoft Connections. This week is the Cisco Collaboration Summit, and soon after that is finale in Japan – NEC User Forum and iExpo. Generally,…

The Googrilla Grows

I recently published the Googrilla in the Midst which posits that the influence and impact of Google Apps is largely underappreciated and untapped by the UC community. We are reasonably confident that the cloud in general, and Google Apps specifically,…

UCaaS MQ – Does Platform Matter?

Gartner recently published its UCaaS Magic Quadrant Report for North America. The Gartner MQ reports are about the closest thing this industry (and many other industries) have to the Academy Awards. Gartner does a great job in putting this stuff together. Like…

Voice in the Clouds

The voice in the cloud is not the creator of the universe, but rather some 800 service providers after your wallet. And they are getting it. Hosted voice and UCaaS is growing at an impressive clip. The premise vendors can’t…

The Emerging Cloud Order

My trip to BroadSoft’s Connections conference  got me thinking more about the cloud and hosted UCaaS. The space is growing, energetic, and optimistic. Infonetics recently reported the number of seats for hosted business voice-over IP and unified communication services is…

It’s Busy Out There! UC Summer 2012

It’s been tough! Recessions, wars, scandals, and natural disasters collaborating to keep wallets closed. A lot of the UC sector was forced into hibernation mode, but the frost appears to be melting. The summer months are normally a bit quiet,…

Which One is the Customer Again?

It has been a blur of conferences and ideas, and I haven’t been able to do a proper post. But don’t interpret lack of posts as lack of deep profound thoughts. But I did want to take a moment to…