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Which One is the Customer Again?

It has been a blur of conferences and ideas, and I haven’t been able to do a proper post. But don’t interpret lack of posts as lack of deep profound thoughts. But I did want to take a moment to…

UC Innovation leads to the Dumb PBX

Over the past decade, the phone system business has changed dramatically. It changed from TDM to VoIP, from hardware to software, and from switching to unified communications (UC). The changes are not slowing. Traditional phone systems are threatened by cellular…

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