At TalkingPointz we provide insightful, irreverent, and incisive takes on enterprise communications to inform industry insiders who need to know. Take a look around, read and learn, listen and learn, and engage.

See the different types of content we publish regularly:

** Dave Michels’ Premium Subscriber Content

TalkingHeadz Podcast with Rory Read, CEO of Vonage

In our effort to get to know Rory we cover a lot of ground in this podcast. We cover his journey to Vonage including IBM wingtips and appreciation for art. We cover the PC world including Lenovo, Dell, AMD, and…

Verizon Wireless for $25/mo

I could never have imagined that Verizon could make shopping for a cellular plan more complicated. But in the past several years they have found ways to make it so utterly complicated that even Verizon can’t keep their facts straight….

TalkingPointz Research on RingCentral

This research note is 9 pages long and contains TalkingPointz organized into 7 sections (General, Momentum, The RingCentral Portfolio, Customer Engagement, RingCentral GTM, Targeting Legacy, and 64 pointz under Dave’s Thoughts). Available to Premium Subscribers. The report offers a snapshot…

Covid-19 Kills The Video Star

During the Dolby Labs Q4 2020 Earnings Call, President and CEO Kevin Yeaman announced that Dolby is exiting conference hardware: “Going forward into Q1, we’re winding down and exiting conferencing hardware sales, as we will now be fully focused on…

The Need for Speed in UCaaS

Automated testing is a critical step toward rapid innovation.

TalkingHeadz with Cory Doctorow

This was a big deal for Dave – I’m a major fan of Mr. Doctorow. I really appreciate how he makes complex topics so accessible. I thoroughly enjoyed the first two Little Brother books (just started the third), and have…

Examining the Magic Quadrant for UCaaS

Zoom joins the Leader Quadrant, alongside 8×8, Cisco, Microsoft, and RingCentral.  

Apple Silicon

I am pretty stunned by Apple’s M1 “Apple Silicon” processor announcement. In a surprisingly good way. I’ll start with the conclusion: Apple seems to have developed a superb, outstanding, brilliant, design. This could be a genuine game changer for Apple…

Everyone Get Back to the Office

Today was a busy news day. Kind of makes sense because last week everything came to a halt so we can watch the election. Without doubt, the biggest news day was from Pfizer. This story is from Yahoo!, but it’s…

Gartner MQ for Meetings

Gartner issued its Magic Quadrant for Meetings this month. It included 15 providers, three of which were declared Leaders: Microsoft, Cisco, and Zoom. Each has bragging rights. The three were clustered together well apart from the others.  It was a…

October 2020 Insider Report

October sucked just like most of the other months this year. The themes of fires, hurricanes, election, and pandemic continued. The pandemic is in its second or third wave depending on how you count them. October ended with a US…

Virtual Events are Unreal and Here to Stay

But there’s hope they will improve.

Zoom and #Zoomtopia 2020 – TalkingPointz Research

Here is everything you need to know about Zoom and Zoomtopia 2020. 1. Introduction Zoomtopia 2020 was a 2-day virtual event in October. During the event, the company also announced its Q2 results.  It’s been a phenomenal year for Zoom….

3 Ways Contact Centers Will Be Different in the Future

Soon, they’ll be missing three big things: hold, operating hours, and the PSTN.

TalkingHeadz with Javier Soltero of Google Workspace

This was a really fun conversation. Javier didn’t hesitate or deflect any question we threw at him. Quite the opposite, he provided thorough and thoughtful responses. This is actually new for Google. I’ve been following Google’s productivity solutions for over…

TalkingHeadz Podcast with Cameron Weeks, CEO of Edify

Categories and definitions can be so confining. There’s actually quite a bit of pressure on entrepreneurs and business leaders to fit into established categories. For example, there’s tremendous debate over the valuation of Tesla. The bears say it’s way overvalued…

A Look at the Facebook Portal

I continue down my pandemic-inspired path of reviewing video solutions, this time with the Facebook Portal. I previously took a look at the Poly Eagle Eye webcam and the Cisco Desk Pro, there’s more to come. The Facebook Portal is one…

It’s Time to Require Mandatory Roaming

COVID-19 has painfully made me aware of howe terrible the US Cellular network is. It is frustrating beyond polite words to have garbled text, “Call Failed” and one-way audio when conducting business. Yet, this happens to me every day. I…

September 2020 Insider Report

The Most Important Enterprise Communications News from September 2020 “Are you feeling down? Isolated? Uncertain about the future? Worried about what comes next? Then you may be suffering from … consciousness.” A tweet from Sarah Cooper that captured September for…

Put Microsoft Teams Displays on Hold

It’s a logical portfolio addition that contains some clever features, but the software seems too limited.