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More Webex News from Cisco Live

Cisco continues to make incremental improvements to its Webex portfolio; here are three to examine more closely.

Beeper: The Killer Tech of 2023?

U.S. and European efforts to promote competition may mean inferior apps.

RTO Mandates Need to be Built on Trust

The pressure to return to office more about our relationship with work than where we work.

The Very Notion of Collaboration Will Soon Change

Office productivity is ripe for a new way of working. The big benefit that many vendors are working toward is reduced app switching. These new apps (Notion, Coda, Quip, Zoom Docs, etc.) take a modular approach to work and collaboration…

The Most Significant Comms Acquisitions in 2023

In 2023 there were several significant mergers and acquisitions in the enterprise communications space. They may not have been for eye-popping sums, but they all represent strategic shifts.

Generative AI Not Likely to Increase Customer Satisfaction

In most cases, generative AI solutions to won’t raise the bar of CSAT. Instead, it will be justified to reduce expenses.

New Avaya Hires Add Cloud, Acquisitions, Engineering Depth to Executive Team

Since August 2022, Avaya has experienced tremendous change but is likely past the worst of it. What’s emerging now is an implausibly different company

Zoom Delivered What Copilot Inspired

The company’s artificial intelligence-powered assistant is offering the same capabilities as Microsoft’s Copilot – but with greater simplicity and no extra cost

Cisco Room Kit EQX and Campfire Blueprint Offer Flexible Meeting Configurations

Cisco’s product portfolio is designed to accommodate a wide range of users, use cases, and venues – here we look at two of its latest offerings

Apply to Be Part of the Innovation Showcase at Enterprise Connect 2024

If your company is providing something new to enhance the customer experience, apply to be part of the Innovation Showcase at Enterprise Connect 2024. Here’s how.

#GitexGlobal2023

Last week I attended the Gitex tech conference in Dubai. Gitex is a huge tech conference, in fact the biggest. It addresses tech solutions for consumers, enterprises, and governments in EMEA and APAC regions. I was only in a couple…

@#NICESummit Post Event Thoughts

In this video, I discuss how NICE and the Incas was both cloud and AI leaders in different ways.  

Apple Should be Forced to Support Rich Communications Services

By not adopting RCS, the Cupertino company is holding back the convenience and security of anyone who uses messaging anywhere in the world.

Upcoming Cisco #WebexOne

I recorded this video with Webex Vidcast — it seemed like the appropriate app to discuss WebexOne. Cisco Webex offers a broad enterprise communications portfolio. I am looking forward to #WebexOne later this month.   https://www.webexone.com/

DogWalkUpdate #Zoomtopia

I am very intrigued by Zoom Docs.

DogWalk Update

Too much travel, so I need to double-task – dog walking and blogging.

HP | Poly First to Offer a ‘Single-Vendor’ Zoom Intelligent Director Solution #Zoomtopia

One of the challenges with Zoom Rooms and Microsoft Teams Rooms is that neither vendor makes hardware. Hardware vendors like HP-Poly, Neat, Jabra, and Logi solve this with appliances. The first ones were simple Android-based bars, but room systems continue…

A Conversation with @JeffPulver

I’ve known of Jeff since the 90s. Our circles have huge overlaps, but he largely exited the industry as I was coming in. I managed to attend one VON conference. Although I’ve been a big fan of Vonage for a…

Insider Report September 2023

Curated Enterprise Communications News and Insights from September 2023 Curated Enterprise Communications News and Insights from September 2023 Guest Contributor! Contributing to the TalkingPointz Insider Report this month is Shelly Kramer, Founder and Principal Analyst at V3B. Prior to working…

Generative AI Hasn’t Lived Up to Its Potential — Yet

Microsoft and Google are adding genAI tools to their office productivity suites. Whether these tools will improve productivity remains to be seen.