New Avaya Hires Add Cloud, Acquisitions, Engineering Depth to Executive Team
Since August 2022, Avaya has experienced tremendous change but is likely past the worst of it. What’s emerging now is an implausibly different company
Zoom Delivered What Copilot Inspired
The company’s artificial intelligence-powered assistant is offering the same capabilities as Microsoft’s Copilot – but with greater simplicity and no extra cost
Cisco Room Kit EQX and Campfire Blueprint Offer Flexible Meeting Configurations
Cisco’s product portfolio is designed to accommodate a wide range of users, use cases, and venues – here we look at two of its latest offerings
Apply to Be Part of the Innovation Showcase at Enterprise Connect 2024
If your company is providing something new to enhance the customer experience, apply to be part of the Innovation Showcase at Enterprise Connect 2024. Here’s how.
#GitexGlobal2023
Last week I attended the Gitex tech conference in Dubai. Gitex is a huge tech conference, in fact the biggest. It addresses tech solutions for consumers, enterprises, and governments in EMEA and APAC regions. I was only in a couple…
@#NICESummit Post Event Thoughts
In this video, I discuss how NICE and the Incas was both cloud and AI leaders in different ways.
Apple Should be Forced to Support Rich Communications Services
By not adopting RCS, the Cupertino company is holding back the convenience and security of anyone who uses messaging anywhere in the world.
Upcoming Cisco #WebexOne
I recorded this video with Webex Vidcast — it seemed like the appropriate app to discuss WebexOne. Cisco Webex offers a broad enterprise communications portfolio. I am looking forward to #WebexOne later this month. https://www.webexone.com/
DogWalkUpdate #Zoomtopia
I am very intrigued by Zoom Docs.
DogWalk Update
Too much travel, so I need to double-task – dog walking and blogging.
HP | Poly First to Offer a ‘Single-Vendor’ Zoom Intelligent Director Solution #Zoomtopia
One of the challenges with Zoom Rooms and Microsoft Teams Rooms is that neither vendor makes hardware. Hardware vendors like HP-Poly, Neat, Jabra, and Logi solve this with appliances. The first ones were simple Android-based bars, but room systems continue…
A Conversation with @JeffPulver
I’ve known of Jeff since the 90s. Our circles have huge overlaps, but he largely exited the industry as I was coming in. I managed to attend one VON conference. Although I’ve been a big fan of Vonage for a…
Insider Report September 2023
Curated Enterprise Communications News and Insights from September 2023 Curated Enterprise Communications News and Insights from September 2023 Guest Contributor! Contributing to the TalkingPointz Insider Report this month is Shelly Kramer, Founder and Principal Analyst at V3B. Prior to working…
Generative AI Hasn’t Lived Up to Its Potential — Yet
Microsoft and Google are adding genAI tools to their office productivity suites. Whether these tools will improve productivity remains to be seen.
Google, Mio Team up for Chat Interoperability
With this team-up, Mio has recognized enterprises’ need for interoperability among messaging platforms and positioned itself as a Rosetta stone of messaging.
Insider Report August 2023
The Most Important Enterprise Communications News of August 2023 The Most Important Enterprise Communications News of August 2023 Guest Contributor! Welcome Alan Lepofsky. Alan will be contributing his take on some recent events in this month’s report. Alan worked at…
How to Return to the Office and Work from Home at the Same Time
In an era of increasing weather-related volatility, one way to draw workers back to the office – and improve operational efficiencies — might be to offer a company-built community.
Enlightening Generative AI
A look where Generative AI is going beyond summarization.
RingCentral Announces RingCX, its New CCaaS Offering
RingCentral’s new RingCX solution is intended to expand its reach with a CCaaS aimed at addressing simpler use cases.
RingCentral Expands RingSense Across its Portfolio
RingCentral leverage AI broadly across all aspects of business communications to make interactions smarter and drive productivity improvements