TalkingPointz provides insight and services in two primary areas: enterprise communications including UC, Collaboration, and UCaaS and conferencing, platforms, networks, applications, and services. TalkingPointz provides insight and understanding these technology sectors including their impact on digitization, communication services, and business models. Talkingpointz provides services to to the majority of leading communications firms.


“Pin Drop Soup” started as a hobby while I was running a telecom dealership. The blog grew in popularity, and  I started writing for other sites and participating at industry events. I really enjoy telecom – the people and technologies – and it is amazing how much and how quickly the industry is changing. I get into the vendor solutions and work to find their strengths, so I can help organizations make the most of their investments. I provide supplementary services to major analyst research organizations. Unfortunately, most of vendor analysis and reports available to end users is priced for large organizations. I noticed a shortage of independent quality research available to just anyone that might need it. I created TalkingPointz Research reports to address that gap. This site contains an industry news feed, CxO interviews, opinions, my tweets, and the TalkingPointz research reports.

About Dave Michels

Dave Michels is a well-known and respected researcher, analyst, and writer in the B2B communications space, with extensive experience at all levels of the communications industry.

Dave started out in the technical organizations of end user companies including Coors, IBM, General Electric, and others. He left the end user side of the business to start his own Value-Added Reseller (VAR) company, Buffalo Communications, headquartered in Denver. Dave sold this firm in 2010 to concentrate on his independent consulting business, Verge1, which he founded in 2007. The experience of working on both sides of the transaction–buyer and seller–helped Dave understand what works and what doesn’t when it comes to technology and the strategies behind the positioning, selling, marketing, procurement, and implementation of communications products and services.

In addition to his private consulting engagements, Dave created and writes the PinDropSoup blog  on TalkingPointz.com, which focuses on research and writing about telecommunication market trends. The site has grown in readership steadily since its launch; with its irreverent, incisive take on the industry, TalkingPointz.com has become one of the most influential and often-quoted/linked blogs in the enterprise communications industry.

Besides maintaining PinDropSoup, Dave has also become one of the most popular contributors to the enterprise communications industry’s leading independent websites, including NoJitter.com and UCStrategies.com. He is also an occasional contributor to the GigaOm Pro, TechTarget, CloudAve and InformationWeek websites. Dave also contributes to research and analysis at Wainhouse.com

Finally, Dave is key participant in the enterprise communications industry’s leading conference, Enterprise Connect. In addition to delivering presentations on major topics, Dave also oversees Enterprise Connect’s Innovation Showcase, which spotlights new and innovative vendor companies within the industry. In this role, he establishes selection criteria, convenes and guides a selection committee, screens applicant companies,and presents the winners at Enterprise Connect.

Dave is also a frequent presenter at other industry events, and routinely attends and covers vendor conferences for analysts and consultants.

Dave holds a Master’s Degree in Telecommunications from University of Colorado. He lives in Boulder, CO, with his family.

Bio by Eric Krapf