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TalkingHeadz podcasts are interviews with the movers and shakers of enterprise communications. Listen here, or subscribe on your favorite podcast app.

TalkingHeadz with Sippio COO Dawn-Marie Elder

Direct Routing and Operator Connect for Microsoft Teams allowed providers to benefit from the explosive growth of Teams. However, coming up with a differentiated offer isn’t easy. That’s one of the topics we cover with Dawn-Marie Elder, COO of SIPPIO….

Giving Every Employee a Voice, Gideon from Workvivo

It all started with voice. I’m referring to the PBX or even hosted PBX. Today, voice is the add-on and many apps don’t even offer it. That opens up a lot of possibilities because voice is both hard and expensive….

Brian Beutler, CEO and CO-Founder Alianza

The UCaaS industry was really created by independent service providers offering hosted VoIP. Many of these service providers turned to companies like BraodSoft and Genband to obtain the software needed to create their own offerings. The concept still exists, but…

TalkingHeadz with Josh Little of Volley

Async comms are old school. Think of real letters and even email – easy, boring stuff compared to real-time communications. Real-time comms are marvelous and largely what the enterprise comms sector was built-on, however it has a few problems. Namely,…

Using AI in the CC with Gregg Johnson of Invoca

When we hear about AI in the contact center, it’s usually about chatbots and augmented agent. But in this conversation, we hear at how contact center AI can help with sales and marketing. Invoca is doing some fascinating stuff with…

TalkingHeadz: Facebook and Meta Have a Presence in Workplace

One thing about Ujjwal Singh is he has a Presence. Actually, I am not certain that’s true because I didn’t meet with him over Workplace. We could have though – Workplace from Meta is focused on making the virtual workplace…

Getting Intelligent Assistance from Dan Miller of Opus

“While it’s important to acknowledge we’re still in the “early days” in the development and acceptance of Enterprise Intelligent Assistants, the proliferation of chatbots, voicebots and virtual assistants has already reached billions of end users. With a growing audience, the…

Please, Your Brand First: TalkingHeadz with Michael Gold of Intermedia

It appears Intermedia is doing quite well. It’s not a particularly well known brand, but that’s by design. Michael Gold, its CEO, gives his partners several options when it comes to go-to-market branding. That’s just one of the features that…

Michael Litt of Vidyard – TalkingHeadz Podcast

If you could see this audio-podcast you would enjoy it more. I know that now, because Michael Litt has a lot to say about video. Transcript: Dave Michels 0:12 welcome to Talking Heads today we have with us Colin Jennings,…

Cullen Improves the TalkingHeadz Standard

TRANSCRIPT Dave Michels 0:12 welcome to Talking Heads today we have with us Colin Jennings, from Cisco. But first, Evan, this is our only episode for December. Happy holidays to you. Evan Kirstel 0:24 Happy Holidays and I’m not sure…

Alex(a) Explain Advanced Communications

The UCC story at Verizon is pretty big and includes multiple options for UCaaS and CCaaS. Some of them even include 5G, and some of them even disguise the 5G as ordinary desktop phones. Some of them are Verizon branded…

Conversing about Conversational AI with Philipp of Cognigy

Transcript Dave Michels 0:12 Tonight Evan and I will be talking to Philip Heltewig, CEO and co founder of Cognigy. But first, Evan, are you in a physical environment or in a meta environment? Evan Kirstel 0:23 I am really…

Talkingheadz with Justin Mitchell of Yac

Remember that scene in Breaking Bad when Heisenberg (Walter White) demands that the drug dealer “say my name”? It was a dramatic conversation that just wouldn’t work over text. That’s because the human voice says a lot (you can quote…

A Storm in the Redwoods with Martin Taylor of Content Guru

TalkingHeadz podcasts are available in most podcast apps. Transcript Dave Michels 0:12 Welcome to talking does Evan and I will be talking with Martin Taylor of content guru but first evon Did you see that on 60 minutes that apparently…

Mike Tessler on UCaaS Heading True North

Transcript Dave Michels 0:12 Hello, and welcome to Talking Heads today Evan and I will be speaking with Michael tesslar, the managing partner at True North advisory. But before that heaven, everyone’s talking about return to the office. Now, I…

Is That a BlockChain in Your Pocket? @HugoFeiler of @minima_global

This digital asset space is experiencing the fastest adoption of any technology in all of recorded history. It’s currently growing at twice the speed of the Internet. With 114 million users today, it’s likely to get to a billion users…

Bonus To Boldly Go Where No #VoIP #Collaboration Has Gone Before: Subspace

SPAM was one of my first lessons on the power of the cloud. In the 90s, the Internet was still too dangerous for the enterprise. I worked at one company that required a note from the CISO as well as…

TalkingHeadz with Ray Pasquale of Unified Office

We had a series of scheduling snafus in August. Our first guest moved to a different month. Our second guest (of two) became our first guest (Brett), and then Evan got sick. Just a few days left in the month…

TalkingHeadz with Brett Shockley, CEO Journey.AI

Journey.ai brings some of my favorite subjects and people together right here in my backyard. Let’s start with subjects. Journey sits at the intersection of Contact Center, Cryptography, and Zero Knowledge security. Security just doesn’t get enough attention in enterprise…

TalkingHeadz Podcast with Darren Schreiber of 2600Hz

It was independent service providers that largely created the hosted voice and UCaaS sector. Go back to the early Magic Quadrants and the reports were dominated by the independent providers that used products like KAZOO, BroadWorks, MetaSwitch, and Genband to…