Welcome to TalkingPointz
TalkingPointz provides coverage, insights, and analysis of enterprise communications including UC/UCaaS, team messaging, meetings, customer engagement, CPaaS, and hardware.
Industry executives, investors and insiders seek Dave Michels’ insights, opinions and advice to make timely and critical business decisions. TalkingPointz customers engage in three ways:
- FREE content and analyses – we email it to you (or visit often).
- PURCHASE premium content to make timely decisions.
- INQUIRE about custom advisory services.
Last March, At Enterprise Connect, three (3) vendors included smartphone mobility demos in their keynotes. That’s three major providers: Cisco Webex, Microsoft Teams, and RingCentral demonstrating AT&T [email protected] by RingCentral. [This research note is 8 pages and is written in…
A digital transformation initiative at TalkingPointz has created some surplus equipment. It’s time to sell the world renown TalkingPointz Phone booth, complete with a rotary payphone. The phone booth has been utilized by the tele-rati. For sale: One original blue,…
Bandwidth and Alianza plan a “sell-with” go-to-market strategy, as the communications service provider market is seeing new growth with private-label solutions.
Artificial Intelligence is changing every aspect of the contact center: self service, augmented agent, QM, scheduling, and coaching – to name a few. Balto does agent coaching. It’s bots listen and provide agents real-time tips on how to improve their…