Verizon Delaying #5G Internet
I thought I would assist with the interpretation of this recent news story: Verizon is delaying its home 5G internet...
Verizon Delaying #5G Internet
I thought I would assist with the interpretation of this recent news story: Verizon is delaying its home 5G internet...
Phone Repair
One thing that we don’t see much of in the United States are shops that actually fix smart phones. Yes,...
TalkingHeadz Podcast with Quentin at BlueJeans
There is no other segment withing enterprise communications that is getting more attention now than video. Actually, most companies are...
Securing Our Communications: More Innovation, Please!
The innovation Showcase at Enterprise Connect 2020 will feature needed solutions for improved enterprise security.
The Early History of the Touch-Tone Dial
Most history books will describe how the Touch-Tone dial was introduced in 1962 at the Seattle World’s Fair. But they...
My 2019
It’s that time again, time for my longest post of the year – my annual report post. You can see...
Has the Video Interop Cold War Ended?
All year, I’ve been describing 2019 as the year of video-first communications. It’s the year that UCaaS providers decided to...
The Top 10 Acquisitions of 2019
Despite a slowdown in merger and acquisition activity this year, companies like RingCentral, NICE, Ribbon, Five9, Vonage, and others made...
TalkignHeadz with Yaniv at Nextiva
We try to do two podcasts a month. That’s not as easy as it sounds. Both Evan and I travel...
Dial 9 for Atomic Weapons
All major companies had tie-lines bypassing the Bell System PSTN (Public Switched Telephone Network) by the 1970s. Sprint was selling...
Has the ‘Focus on Growth’ Mantra Come to a Head in UC?
With uncertain economic times ahead, some cloud-based providers have already pivoted to focusing on profitability over market growth.
Wanted for EC20: Security & Privacy Innovation
The 2020 Enterprise Connect Innovation Showcase will shine a light on interesting new approaches to security and privacy related to...
What Occurred in October?
I post a newsletter every month, but that content is not surfaced on the website. I am working to fix...
Avaya Engage Dubai
Last week I attended Avaya Engage in Dubai. This was the third Engage for me this year (Austin, Singapore, and...
TalkingHeadz Podcast with Paul Jarman
It’s always NICE to be inContact with Paul Jarman. He is a CCaaS pioneer that saw his vision for the...
Cisco Brings Innovation to Rooms, Desks With Latest Devices
It’s a phone; it’s a video solution – wait no, it’s Cisco’s new Desk Pro!
A Tale of Two Messaging Apps
With Yammer and Teams, Microsoft has two competent messaging apps. But is two too many?
Introducing Avaya IX Onespace
Avaya’s Onespace app is streamlining how employees interact, use, and manage enterprise applications – all from a single interface.
VonageAR19
Here is my at-site Video from the Vonage Analyst Relations Event and Vonage Campus User Conference in San Francisco. Vonage...
Humanizing Collaboration: AI’s Next Frontier?
While AI promises a world of sci-fi wonder, a new paradigm based on blending machine and human capabilities might be...
Will Google Acquire Slack?
I just spent a few days with team Slack at its Spec conference. I’ve had pleasant conversations with both of...
TalkingHeadz with Julien at Workplace by Facebook
A dirty secret about enterprise communications is that it’s rarely the same thing as “enterprise-wide” communications. That’s because most enterprise...
SlackSpec19
Slack continues its role as workstream collaboration pioneer. I don’t typically attend developer conferences, but this was a great opportunity...
Zoomtopia19
I thought Zoomtopia was a great event this year. A nice mix of announcements, entertainment, and education (good food too)....
TalkingHeadz Podcast with Nidal of Avaya International
I have known Nidal for about three years, and have come to admire his relationship-first approach to business. To Nidal,...
Poly Analyst Day and Studio X Appliances (video)
Poly hosted its first analyst day. Well, first as a Poly, the result of the merger between Polycom and Plantronics....
GITEX 2019 (Video)
This is video from the GITEX 2019 show floor (Avaya booth) in Dubai. Unfortunately, I had some trouble with the...