Poly
Yes, Poly. A simple, two syllable word is the new name of the combined Plantronics and Polycom. I had heard...
Poly
Yes, Poly. A simple, two syllable word is the new name of the combined Plantronics and Polycom. I had heard...
TalkingHeadz Podcast: Michael Quinn
We cover a wide range of topics including the appropriate use of a gong and reasons to live in Amsterdam....
#CCTR at #EC19
EC is next week. I expect it will be, as usual, the busiest week of the year. Not only are...
Nextiva CCaaS, a Broader Vision
Nextiva recently unveiled the new Nextiva Contact Center, extending its contact center as-a-service (CCaaS) plans for businesses from two to...
And Action! …able Analytics at EC19
The results are in, and we have an exciting Innovation Showcase on tap this year at Enterprise Connect.
Weird Phones
Phones are getting really weird these days. Some of the phones have screens on both sides. Some of them unfold...
Insights into the Video-First Enterprise
Expect plenty of video conferencing news at Enterprise Connect 2019.
The CX Gauntlet
I was talking with a support rep at a health insurance company today and he revealed a practice that floored...
TalkingHeadz Podcast with Harry Moseley, Zoom
For more TalkingHeadz interviews subscribe with your favorite podcast directory, or click here.
Read the New Quipz Here
It’s a light news month as we build up to Enterprise Connect. I decided to make the February 2019 Quipz...
Up Next, 6G
We need to take back leadership. And this is what Trump was saying when he said America should lead the...
Nested Microphones
Bonus, a post from Colin and a rebuttal from Dave. “Google put a microphone in Nest Secure and forgot to...
Innovation at the Core
I gripe a lot about Apple’s lack of innovation and a friend recently challenged me on this. Every company that...
Oppo Rising
I visit China a lot and for the past 1~2 years Xiaomi has been the hot smartphone brand there. Apple...
Google – How Suite it Is
Subscribe to TalkingHeadz on your favorite podcast directory. Transcription provided automatically by Otter.AI.
Initial Thoughts #CiscoCollabAnalystSummit
As usual, Cisco provided analysts a fire-hose stream of content during their two-day analyst event in San Jose, CA. There...
Analyze This
Actionable analytics is the focus of this year’s Enterprise Connect Innovative Showcase; submit now!
Philonenko Leaves Avaya
Today, Avaya announced its Q1-19 results, and some organizational changes. Briefly, results were mixed with some positive developments on MM...
My Takeaways from Time Spent with Avaya
The company carries on in transitioning its diverse portfolio from products to services.
Connex19 Updates from ALE
ALE hosted its annual industry analyst event. ALE continues to outdo itself with exotic conference locations. This time the event...
Theodore Newton Vail
Theodore Newton Vail is the man who really founded the Bell System. He built the nationwide network, he founded Bell...
What to Expect from Cisco Collaboration
It’s becoming clear now that they’ve been busy at Cisco, and we are in for an unveiling in terms of...
When Should Something be Proprietary?
When the iPhone had 100% or 80% market share it made perfect sense to add special features that were proprietary....
The Huddle Storm of 2019
Digital transformation is not something you buy. That’s bad news for a lot of vendors, because it seems to be...
No More UC MQ
Market research firm Gartner changes up its reporting strategy for a maturing UC market.
Top Considerations in Teams vs. Webex
There’s a lot to Microsoft Teams and the Cisco Webex Suite. These solutions are much broader than UC or conferencing....