Welcome to TalkingPointz

TalkingPointz provides coverage, insights, and analysis of enterprise communications including UC/UCaaS, team messaging, meetings, customer engagement, CPaaS, and hardware.

Industry executives, investors and insiders seek Dave Michels’ insights, opinions and advice to make timely and critical business decisions. TalkingPointz customers engage in three ways:

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About Dave

“Hi @DaveMichels, thanks so much for the great monthly roundup. One of the best things I read every month” — Joe Burton, CEO Plantronics,

“Wow, this month’s @TalkingPointz #quipz is awesome. Anyone that’s in the #ucoms industry should be reading it” — Zeus Kerravala

“Always a great read!” — Jim Geary, Avaya

Purchase Access

March 2021 Insider Report

The Most Important Enterprise Communications News from March 2021 Let’s Talk About March 2021: They never make a stink about this on Game of Thrones, but winter is going. The days are getting longer. The big news this month was…

A Few Thoughts on Microsoft and Nuance

The big story today is Microsoft acquiring Nuance for $16B in cash! The specifics are surprising, but the story hasn’t changed. This is a logical or reasonable acquisition. The bottom line question is if the asset called Nuance will be…

Reselling UCaaS: Why This Model Is Gaining in Popularity

A look at how 8×8, Mitel, and 2600Hz approach the resale model for their cloud-delivered services

Chips are Down

While the toilet paper shortages last spring were stressful enough, the global chip shortage is a bigger shitstorm. The shortage is impacting graphics cards, CPUs, game consoles, cars and trucks, smartphones, and much more. First, a brief explanation on the…

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