Welcome to TalkingPointz

TalkingPointz provides coverage, insights, and analysis of enterprise communications including UC/UCaaS, team messaging, meetings, customer engagement, CPaaS, and hardware.

Industry executives, investors and insiders seek Dave Michels’ insights, opinions and advice to make timely and critical business decisions. TalkingPointz customers engage in three ways:

  • FREE content and analyses – we email it to you (or visit often).
  • PURCHASE premium content to make timely decisions.
  • INQUIRE about custom advisory services.
About Dave

TalkingPointz Insider Reports provide enterprise comms professionals a concise ‘what you need to know’ report. Each issue contains a curated summary of recent news, and insights as to why it matters. There’s no better way to keep up with the news, events, and M&A.

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TalkingPointz Research: Infocom24 #IC24

Overview The annual US show, which covers all aspects of the AV space, took place in very hot Las Vegas the week of June 10th. The show’s organizer, Avixa, reported 36,967 total registrants with nearly 7K no-shows resulting in 30,271…

TP Chatz: 2 Things I Learned | Neat’s Kevin McMenamy

Listening to the “TalkingPointz Chatz” podcast featuring Dave Michels and David Danto with their guest, Kevin McMenamy, the CTO of Neat, was an enlightening experience. Two key insights stood out to me: the rapid evolution of video conferencing technology over…

Avaya Transformation: Are We There Yet?

Big Avaya news: Alan Masarek, President and CEO for its transformation, retires. Patrick Dennis, current Chairman of the Board, takes over.

CX Doesn’t Matter

Many companies are not really asking themselves how to improve their customer service. Rather, they’re engaging in active experiments to figure out how much they can get away with.

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