Welcome to TalkingPointz

TalkingPointz provides coverage, insights, and analysis of enterprise communications including UC/UCaaS, team messaging, meetings, customer engagement, CPaaS, and hardware.

Industry executives, investors and insiders seek Dave Michels’ insights, opinions and advice to make timely and critical business decisions. TalkingPointz customers engage in three ways:

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About Dave

TalkingPointz Insider Reports provide enterprise comms professionals a concise ‘what you need to know’ report. Each issue contains a curated summary of recent news, and insights as to why it matters. There’s no better way to keep up with the news, events, and M&A.

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Insider Report September 2021 #EC21

The Most Important Enterprise Communications News from September 2021 The new and improved (free) newsletter requires a separate (but free) subscription. Check out Insider Lite to get reflections, content, and selected tweets in near-weekly emails. https://digests.talkingpointz.com/ September: We have passed…

Vonage Buys Into Conversational Commerce

Vonage aims to stake out a claim in the growing area of conversational commerce with its acquisition of Jumper.ai.

The Empty Promise of #5G

Nobody can explain to me why 118 megabit speeds are any more important to me than 35 megabit speeds on my cell phone. Why do I care? How does its make any difference to me in any way? I just…

Dialpad is on a Multi-Channel CCaaS Journey

Committing to its CCaaS ambitions, Dialpad acquires omnichannel digital engagement provider Koopid, making it the third such acquisition in the last two months.

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