Google Voice Wants to Hangout
Google intends to use its leadership in AI as a primary means of differentiation in the enterprise communications space.
Google Voice Wants to Hangout
Google intends to use its leadership in AI as a primary means of differentiation in the enterprise communications space.
On 5G Radiation
I’m not one of those people who thinks every radio antenna is causing cancer. But Radio Frequency (RF) and health...
Suing the Largest Telco
One of the first lawsuits I oversaw when I became responsible for our company’s IP was where a very large...
This Opinion on Copyrights is Mine
Copyrights affect every business. From sharing a link or article to using a photograph or even quoting somebody, everybody needs...
My Thoughts from #GoogleNext19
It’s easy to summarize Google Next in just 10 minutes if you ignore most of it. The event had 30,000+...
The ABCs of Verizon’s Call Filter
A week ago I signed up for Verizon’s new Call Filter service that identifies callers as Robo Callers, Spammers, etc....
Mitel Uses Talkdesk to ‘Youthenize’ its Portfolio
A clever alliance that benefits both companies is indicative of how CCaaS is changing.
Enterprise Connect 2019
#EC19 continues to dominate my time — two weeks after the event. I sent out my monthly Insider Quipz, and...
What Are Tie Lines
Tie-Lines were a really, really big deal in the 1960s through the 1980s. Every major company had a large staff...
AI: An Invitation to Rethink What’s Possible
At Enterprise Connect 2019, AI was broadly about computers performing human-like behaviors and learning from tagged data and outcomes.
TalkingHeadz Podcast with Alan Lepofsky
Subscribe to the TalkingHeadz Podcast on your favorite podcast player directory. Hear other episodes here. Transcription provided by Otter.AI. Evan...
Why is ‘Share My Mobile Display’ so Hard?
It comes up every day of my life, and I am befuddled as to why it isn’t a slickly solved...
Poly
Yes, Poly. A simple, two syllable word is the new name of the combined Plantronics and Polycom. I had heard...
TalkingHeadz Podcast: Michael Quinn
We cover a wide range of topics including the appropriate use of a gong and reasons to live in Amsterdam....
#CCTR at #EC19
EC is next week. I expect it will be, as usual, the busiest week of the year. Not only are...
Nextiva CCaaS, a Broader Vision
Nextiva recently unveiled the new Nextiva Contact Center, extending its contact center as-a-service (CCaaS) plans for businesses from two to...
And Action! …able Analytics at EC19
The results are in, and we have an exciting Innovation Showcase on tap this year at Enterprise Connect.
Weird Phones
Phones are getting really weird these days. Some of the phones have screens on both sides. Some of them unfold...
Insights into the Video-First Enterprise
Expect plenty of video conferencing news at Enterprise Connect 2019.
The CX Gauntlet
I was talking with a support rep at a health insurance company today and he revealed a practice that floored...
TalkingHeadz Podcast with Harry Moseley, Zoom
For more TalkingHeadz interviews subscribe with your favorite podcast directory, or click here.
Read the New Quipz Here
It’s a light news month as we build up to Enterprise Connect. I decided to make the February 2019 Quipz...
Up Next, 6G
We need to take back leadership. And this is what Trump was saying when he said America should lead the...
Nested Microphones
Bonus, a post from Colin and a rebuttal from Dave. “Google put a microphone in Nest Secure and forgot to...
Innovation at the Core
I gripe a lot about Apple’s lack of innovation and a friend recently challenged me on this. Every company that...
Oppo Rising
I visit China a lot and for the past 1~2 years Xiaomi has been the hot smartphone brand there. Apple...
Google – How Suite it Is
Subscribe to TalkingHeadz on your favorite podcast directory. Transcription provided automatically by Otter.AI.