Welcome to TalkingPointz

TalkingPointz provides coverage, insights, and analysis of enterprise communications including UC/UCaaS, team messaging, meetings, customer engagement, CPaaS, and hardware.

Industry executives, investors and insiders seek Dave Michels’ insights, opinions and advice to make timely and critical business decisions. TalkingPointz customers engage in three ways:

  • FREE content and analyses – we email it to you (or visit often).
  • PURCHASE premium content to make timely decisions.
  • INQUIRE about custom advisory services.
About Dave

“Hi @DaveMichels, thanks so much for the great monthly roundup. One of the best things I read every month” — Joe Burton, CEO Plantronics,

“Wow, this month’s @TalkingPointz #quipz is awesome. Anyone that’s in the #ucoms industry should be reading it” — Zeus Kerravala

“Always a great read!” — Jim Geary, Avaya

Purchase Access

Zoom and #Zoomtopia 2020 – TalkingPointz Research

Here is everything you need to know about Zoom and Zoomtopia 2020. 1. Introduction Zoomtopia 2020 was a 2-day virtual event in October. During the event, the company also announced its Q2 results.  It’s been a phenomenal year for Zoom….

3 Ways Contact Centers Will Be Different in the Future

Soon, they’ll be missing three big things: hold, operating hours, and the PSTN.

TalkingHeadz with Javier Soltero of Google Workspace

This was a really fun conversation. Javier didn’t hesitate or deflect any question we threw at him. Quite the opposite, he provided thorough and thoughtful responses. This is actually new for Google. I’ve been following Google’s productivity solutions for over…

TalkingHeadz Podcast with Cameron Weeks, CEO of Edify

Categories and definitions can be so confining. There’s actually quite a bit of pressure on entrepreneurs and business leaders to fit into established categories. For example, there’s tremendous debate over the valuation of Tesla. The bears say it’s way overvalued…

Read More