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TalkingPointz provides the latest viewz, opinions, and research on enterprise communications and collaboration

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WATS Service

WATS, or officially known as Wide Area Telephone Service, was an outbound only service that would offer customers discounted long...

Vonage Walks the Tok

Vonage acquires TokBox to move into programmable video — a smart move when cloud is converging and video is booming.

July was Acquisitive

I just published my monthly Quipz newsletter recapping July’s news in enterprise communications.  As I expected, July was a bit...

WATS Service

WATS, or officially known as Wide Area Telephone Service, was an outbound only service that would offer customers discounted long...

Vonage Walks the Tok

Vonage acquires TokBox to move into programmable video — a smart move when cloud is converging and video is booming.

July was Acquisitive

I just published my monthly Quipz newsletter recapping July’s news in enterprise communications.  As I expected, July was a bit...

VonageFlow, the Next Evolution

Vonage introduced a new workstream collaboration app called VonageFlow. “Now, Vonage Business Cloud users can leverage team messaging, file sharing,...

I Already Miss Brian

Yesterday, Brian Riggs died in a tragic swimming accident on the coast not far from his home in Southern California....

Spirit of Service

I worked for and deeply admired the old Bell System. There was an obsession with quality and with service. Every...

Drucker on Collaboration

Peter Drucker was a management consultant, educator, and author. His writings contributed to the philosophical and practical foundations of modern...

June 2018

It’s over – June 2018 is over, and a lot occurred. Here’s a partial listing of the stories and opinions...

Contact Center 2018

I have been focused on enterprise communications for about 20 years now. During that time, there has been no topic...