Welcome to TalkingPointz
TalkingPointz provides coverage, insights, and analysis of enterprise communications including UC/UCaaS, team messaging, meetings, customer engagement, CPaaS, and hardware.
Industry executives, investors and insiders seek Dave Michels’ insights, opinions and advice to make timely and critical business decisions. TalkingPointz customers engage in three ways:
- FREE content and analyses – we email it to you (or visit often).
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Insider Report July 2022
The Most Important Enterprise Communications News from July 2022 The story of the month, of course, was the heat. July was hot! I read my first serious book on climate change, Eaarth, in 2010. Scientists have been screaming about global…
What Goes Well With UCaaS Meetings?
It’s time to wonder what adjacent services will improve a UCaaS platform’s value.
It’s Time to Make Bots Sound Less Bot-Like
It’s already common for bots to allow us to select their voice from a menu. Why not take it a bit further and allow us to select more human-like voices?
Avaya Braces for Big Changes to Avoid Chapter 11 Again
A new CEO and old problems set the stage for turbulent times ahead at Avaya.