1-(700) Killed Tie
Tie-lines were operated by every major company in America by the 1970s. They were bypassing the long distance network, are...
1-(700) Killed Tie
Tie-lines were operated by every major company in America by the 1970s. They were bypassing the long distance network, are...
G Suite ‘365’: Google Finally to Deliver Unified Client?
Google is great at ideas, but tends to leave the implementation to others — namely, Microsoft.
TalkingHeadz podcast with John Hernandez
They didn’t have marketing clouds when I was young. It was exciting to learn about this new sector, and how...
More Screen-Share Please
My wife and I are flying together side by side in nice, comfortable business class seats. And, we would like...
TalkingHeadz with Jeff Lawson, Twilio
Twilio happened on my watch! I remember when the company was created. I remember meeting Jeff (back when he had...
27 Hours in Phoenix (#AvayaEngage 2020)
Avaya Engage took place last week. I was only able to attend for about 27 hours, yet left impressed. I...
Cisco Collab Update #CiscoCollabAnalystSummit
Cisco hosted a PACKED 2-3 day Analyst Event in San Jose, California. The emphasis on PACKED is legit. I’m exhausted....
CenturyLink Analyst Event 2020
Here’s my wrap up from Marco Island, Fl., #CenturyLinkAR CenturyLink 2020 Analyst event #CenturyLinkAR from Dave Michels on Vimeo.
No Power
It’s winter, a time when there are increased power failures. What can you expect? Comcast sells battery backups for your...
Vonage R&D
I did what many call an SAS Day (actually two) with Vonage R&D in Israel. What’s an SAS Day? No...
TalkingHeadz Podcast: Brian Day, CEO Fuze
In this podcast we learn why Boston is a great place for business (and that Bostonians escape to Denver for...
Verizon Delaying #5G Internet
I thought I would assist with the interpretation of this recent news story: Verizon is delaying its home 5G internet...
Phone Repair
One thing that we don’t see much of in the United States are shops that actually fix smart phones. Yes,...
TalkingHeadz Podcast with Quentin at BlueJeans
There is no other segment withing enterprise communications that is getting more attention now than video. Actually, most companies are...
Securing Our Communications: More Innovation, Please!
The innovation Showcase at Enterprise Connect 2020 will feature needed solutions for improved enterprise security.
The Early History of the Touch-Tone Dial
Most history books will describe how the Touch-Tone dial was introduced in 1962 at the Seattle World’s Fair. But they...
My 2019
It’s that time again, time for my longest post of the year – my annual report post. You can see...
Has the Video Interop Cold War Ended?
All year, I’ve been describing 2019 as the year of video-first communications. It’s the year that UCaaS providers decided to...
The Top 10 Acquisitions of 2019
Despite a slowdown in merger and acquisition activity this year, companies like RingCentral, NICE, Ribbon, Five9, Vonage, and others made...
TalkignHeadz with Yaniv at Nextiva
We try to do two podcasts a month. That’s not as easy as it sounds. Both Evan and I travel...
Dial 9 for Atomic Weapons
All major companies had tie-lines bypassing the Bell System PSTN (Public Switched Telephone Network) by the 1970s. Sprint was selling...
Has the ‘Focus on Growth’ Mantra Come to a Head in UC?
With uncertain economic times ahead, some cloud-based providers have already pivoted to focusing on profitability over market growth.
Wanted for EC20: Security & Privacy Innovation
The 2020 Enterprise Connect Innovation Showcase will shine a light on interesting new approaches to security and privacy related to...
What Occurred in October?
I post a newsletter every month, but that content is not surfaced on the website. I am working to fix...
Avaya Engage Dubai
Last week I attended Avaya Engage in Dubai. This was the third Engage for me this year (Austin, Singapore, and...
TalkingHeadz Podcast with Paul Jarman
It’s always NICE to be inContact with Paul Jarman. He is a CCaaS pioneer that saw his vision for the...