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Einat: Speak Softly and Carry a Big CX

Most CMOs have a lot to say.  Einat Weiss is no exception. She is the CMO at NICE and she’s articulate, technical, and opinionated. However, it’s rare to catch her behind a microphone. She prefers to communicate through her various…

Cisco to Acquire IMImobile

A day before WebexOne, Cisco Collaboration announces its intent to acquire IMImobile.  The purchase price is approximately $730M USD. Analysts were briefed on the upcoming announcements at WebexOne last week, but there were clearly a few gaps in the story…

TalkingHeadz Podcast with Paul Jarman

It’s always NICE to be inContact with Paul Jarman. He is a CCaaS pioneer that saw his vision for the contact center evolve become what’s now known as CCaaS. In this podcast @DaveMichels and @EvanKirstel explore with NICE inContact CEO…

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