TalkingHeadz Podcast with Paul Jarman

by Dave Michels

It’s always NICE to be inContact with Paul Jarman. He is a CCaaS pioneer that saw his vision for the contact center evolve become what’s now known as CCaaS. In this podcast @DaveMichels and @EvanKirstel explore with NICE inContact CEO Paul Jarman the state of UCaaS, how we got to now, AI, go to market changes, and what’s cooking in the kitchen.

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