TH #7 Everything is a CPaaS
As with all things telecom, what starts clear becomes murky. Case in point is definition of a CPaaS. It was an easy, one word definition: Twilio. But now, things are complicated. First, Twilio has expended in many ways that are not so clear cut. Secondly, many new CPaaS providers have emerged that all a bit different. Plus, just about anything and everything has some degree of communications enabling APIs.
To get a better idea of what a CPaaS is, Evan (Twitter and LinkedIn) and I turned to Alan Quayle. His definition is simple: any vendor/provider that sponsors a TADHack.
Actually, it’s a bit more nuanced that that – check out this conversation.
By Dave Michels
Dave is an independent analyst and founder of TalkingPointz which is focused on enterprise communications. In addition to this (free and paid) content on TalkingPointz, he contributes to industry sites, can be found at major industry events, and provides advisory services to vendors and financial analysts.