TalkingPointz Research: UCaaS MQ 2026
Deep dive on the 2026 Magic Quadrant UCaaS report from Gartner. Deep dive on the 2026 Magic Quadrant UCaaS report from Gartner. Gartner recently published its annual “Magic Quadrant for Unified Communications as a Service” (ID G00844845, 28…
Insider Report August 2026
Curated Enterprise Communications News and Insights from August 2026 Curated Enterprise Communications News and Insights from August 2026 Subscription Improvements: Your TalkingPointz paid subscription is improving with additional content. There are now three monthly Insiders: General monthly (this one) and…
Insider Report CX Edition August 2026
Curated Enterprise CX News and Insights from August 2026 Curated Enterprise CX News and Insights from August 2026 Welcome to the FIRST Insider Report CX Edition. Your TalkingPointz paid subscription is always improving. We intend to post more content for…
TP Research Brief: Effective Analyst Events
How to Plan and Host an Effective Analyst Event (full subscription required) Analyst events are a luxury, not a requirement, but for most enterprise communications and CX vendors, they remain one of the highest-leverage tools available for shaping how the…
Insider Report AV August 2026
Curated Enterprise AV News and Insights from August 2026 Curated Enterprise AV News and Insights from August 2026 Welcome to the Insider Report AV Edition. Your TalkingPointz paid subscription is improved. We are posting more content behind the paywall, and…
Insider Report July 2026
Curated Enterprise Communications News and Insights from July 2026 Curated Enterprise Communications News and Insights from July 2026 Subscription Improvements: Your TalkingPointz paid subscription is improving. We intend to add more content to your paid subscription. Insider subscribers will receive…
Insider Report AV Edition July 2026
Curated Enterprise AV News and Insights from July 2026 Curated Enterprise AV News and Insights from July 2026 Welcome to the first Insider Report AV Edition. Your TalkingPointz paid subscription is improving. We intend to post more content behind the…
Infobip Brief 2026
Brief from a recent industry analyst event hosted by Infobip. Report download requires full subscription. Brief from a recent industry analyst event hosted by Infobip. Report download requires full subscription. LoginorBecome a Member to Continue ReadingNot everything in…
Can we talk about Gartner’s Conversational AI MQ?
NUMBERS STORIES So here’s what we’ve got File on 7/10: AI adoption in the contact center (numbers article) (Matt) # numbers that show the importance of data security — July 10 # numbers on how AI changes data infrastructure —…
On InfoComm2026 Keynotes
In this video, David and Dave discuss the Mcirosoft and Cisco keynotes that took place at Infocomm2026. It’s unusual to see these Enterprise-Connect-Like keynotes at Infocomm. Both Microsoft and Cisco are keynote regulars at EC, but neither presented at the…
Insider Report June 2026
Curated Enterprise Communications News and Insights from June 2026 Curated Enterprise Communications News and Insights from June 2026 Subscription Improvements: Your TalkingPointz paid subscription is improving. We intend to post more content behind the paywall and significantly increase paid content,…
Insider Extra Report June 2026
Curated Enterprise Communications News and Insights from June 2026 Curated Enterprise Communications News and Insights from June 2026 Normally, we wait until the beginning of the following month to publish the Insider Report. June, however, is proving to be unusually…
Insider Report May 2026
Curated Enterprise Communications News and Insights from May 2026 Curated Enterprise Communications News and Insights from May 2026 Featured These are confusing times. The stock market keeps hitting new all-time highs, but the celebrations are muted by layoffs and a…
In Memoriam: The Microsoft Surface Hub
The Microsoft Surface Hub (2015–2024), once the titan of the future of work and an ambitious pioneer of large-scale collaborative computing, steps out of the boardroom for the last time. It leaves behind a legacy defined by its audacity. Microsoft…
Checking-in with Jeff Lawson
Pre-releasing this video interview for paid TalkingPointz Subscribers. The video will debut on LinkedIn and TalkingPointz on May 20th, 12:30 ET. Pre-releasing this video interview for paid TalkingPointz Subscribers. The video will debut on LinkedIn and TalkingPointz on May 20th,…
Insider Report April 2026
Curated Enterprise Communications News and Insights from April 2026 Curated Enterprise Communications News and Insights from April 2026 Featured Economic signals are flashing red across the board. Fuel costs are spiking, inflation has resurfaced, and ordinary consumers are tightening their…
Enterprise Connect 2026 Deep Dive #EC26
Enterprise Connect is the largest multi-vendor event for enterprise communications. Every year, TalkingPointz publishes a Deep Dive on the event as an annual snapshot of the industry. This report is for paid, full subscribers only. This year, both Dave and…
MDEP Calling Microsoft
Will Microsoft return to smartphones? Never say never. The time to return is likely approaching. Microsoft’s high-profile retreat from the mobile market, which included the write-off of the Nokia acquisition and shuttering Windows Phone, the Apple-Google mobile OS duopoly…
Beyond Video: My Perspective on Zoom
Hold the Phone I recently attended Zoom Perspectives, the company’s nearly annual analyst event. This isn’t your Uncle’s meeting app. I say Uncle because Zoom is only 15 years old, too young for a paternal reference. But “perspectives” was right…
Insider Report March 2026
Curated Enterprise Communications News and Insights from March 2026 Curated Enterprise Communications News and Insights from March 2026 Basically, one question currently dwarfs everything in enterprise communications: When will the Strait of Hormuz substantially reopen? The size of the disruption…