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Dave Michels

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Dave Michels
Dave is an independent analyst focused on enterprise communications. he provides public content on TalkingPointz and other industry websites, and also works with clients directly.

Avaya Investor Day

The new Avaya hosted its first investor analyst conference.  If you are not familiar with investor conferences, they are curious...

Vidyo Nailing Healthcare

Just about every enterprise comms company claims to have vertical strategies, and invariably those verticals are government, education, and healthcare....

November Quipz

All month it felt like a slow news month, then I wrote the recap. Several big events: re:Invent, OpenTalk, BroadSoft...

Workplace Controversy

Workplace by Facebook provides a powerful enterprise collaboration service. The concept of an online, digital workplace is great, it’s the...

Broadsoft Connections 2018

Cisco-BroadSoft hosted its Annual Connections Conference right on schedule. This was the first official opportunity to hear how things are...

Opentalk18 (Talkdesk)

Talkdesk is a strong indicator of how quickly things are moving in the contact center space.  This young billion dollar...

TalkingHeadz Season 2

The first TalkingHeadz for Season 2 is What’s Next Jason Goecke? First, a few wordz about our new podcast format....

October 2018

October is gone, but it’s not forgotten. It was a very hectic month. I like to attend as many conferences...

Gitex 2018 (Avaya)

For the second time, Avaya invited me to attend Gitex in Dubai. It’s an amazing conference, and although Avaya is...

Mitel

#MitelNext 2018

Here’s my post-event quick thoughts video on #MitelNext 2018. Very interesting event. I think it’s the most committed and aligned...