Unify Office by RingCentral Lands in the U.S.
RingCentral’s strategic partnerships share many similarities, but the one with Atos has two major differentiators.
TalkingHeadz with Jeff Teper of #MicrosoftTeams
There was a lot of mixed reactions to the idea that Teams would eventually replace Skype for Business. There were those that had really embraced SfB, and didn’t see Teams at all ready. There were also those that just didn’t…
My 2020
Every year I write an Annual Report. It catalogs the year’s adventures around analyst events as well as attempts to pull together some themes and observations. 2020 was a very strange year. Other than a few regional van trips, I…
Real Time Recorded, Week 2 2021
Dialpad SLA now promises it will try harder Logitech Rally goes Bar Rapid Fire: CMOs x 2 + 1 CISO, Unify Office USA, Td AWS., CES. ZM 1M.
Content Moderation at Work
Many of the rules affecting social media also pertain to enterprise communications. Censorship, net neutrality, and antitrust are hot topics of conversation.
TalkingHeadz Podcast with Anand Janefalkar, UJET
Running any startup is a tough business. Running a CCaaS is even tougher. It has all the joys of other startups (funding, growing pains, establishing a brand, recruiting managers and employees, and building a product) further complicated by established (entrenched)…
Real-Time Recorded, Week 1 2021
Week 1 2021 was a bit light in terms of enterprise comms news, though a huge week for social media. Twitter and Facebook have had a difficult time with the President’s use of social media. On one hand he is…
Insider Report for December 2020
The Most Important Enterprise Communications News from December 2020 Happy New Year! There’s always something magical about a new year. Of course, calendars are a man-made illusion. There’s no more difference between December 31 and January 1 than there is…
2020 Hindsight
As the year comes to a close, it’s time to reflect on just how crappy 2020 was. Actually, all things considered, it was actually a very positive year. .Enterprise communications and collaboration became the most urgent matter to companies around…
TalkingHeadz with Javed Khan SVP of Cisco Collaboration
It’s impressive how much Cisco Collaboration changed in 2020. We can attribute some of this to the pandemic, but more of it goes to Javed Khan. He was promoted to unit SVP and GM mid year and immediately took action…
The Top 10 UC Acquisitions of 2020
From Salesforce buying Slack to Verizon purchasing BlueJeans, 2020 has been another notable year for acquisitions.
TalkingPointz Research #WebexOne Conference 2020
Cisco WebexOne and the Magic of We [This Research Note is available to TalkingPointz Premium subscribers or separate purchase. It is 12.5 pages long. Section 5, Dave’s Thought’s, has 110 TalkingPointz.] Overview Cisco hosted its first WebexOne global conference, a…
Talkingheadz with Craig Malloy, CEO of Lifesize
I remember my first video meeting. My employer at that time, circa 1993, had a big conference room dedicated (though mostly unused) for video meetings. I think it was a Picture-Tel system, but who knows. I think it used ISDN…
Evolution of CPaaS: Voice is Next
Voice-enabled services will be predominantly cloud-delivered from providers of UCaaS, CPaaS, or both. Let’s look at the evidence.
Cisco to Acquire IMImobile
A day before WebexOne, Cisco Collaboration announces its intent to acquire IMImobile. The purchase price is approximately $730M USD. Analysts were briefed on the upcoming announcements at WebexOne last week, but there were clearly a few gaps in the story…
Mitel CEO Sets Sights on the Mid-Market
Mary McDowell recaps 2020 in this Q&A.
November 2020 Insider Report
The Most Important Enterprise Communications News from November 2020 What a difference a month makes. Things were bleak in the last Insider Report: fires and pandemic with no end in sight and Covid-19 cases spiking against a backdrop of pre-election…
The Top 5 Turkeys of Enterprise Communications in 2020
There’s an awesome channel on YouTube called Real-Time, Connected. Normally, Zeus and I offer a few thoughts (about 10 minutes) on the week’s news. There wasn’t much news on Thanksgiving week so we instead discussed the turkeys of enterprise comms…
TalkingHeadz Podcast with Rory Read, CEO of Vonage
In our effort to get to know Rory we cover a lot of ground in this podcast. We cover his journey to Vonage including IBM wingtips and appreciation for art. We cover the PC world including Lenovo, Dell, AMD, and…
TalkingPointz Research on RingCentral
This research note is 9 pages long and contains TalkingPointz organized into 7 sections (General, Momentum, The RingCentral Portfolio, Customer Engagement, RingCentral GTM, Targeting Legacy, and 64 pointz under Dave’s Thoughts). Available to Premium Subscribers. The report offers a snapshot…