Zoomtopia19
I thought Zoomtopia was a great event this year. A nice mix of announcements, entertainment, and education (good food too)....
TalkingHeadz Podcast with Nidal of Avaya International
I have known Nidal for about three years, and have come to admire his relationship-first approach to business. To Nidal,...
Poly Analyst Day and Studio X Appliances (video)
Poly hosted its first analyst day. Well, first as a Poly, the result of the merger between Polycom and Plantronics....
GITEX 2019 (Video)
This is video from the GITEX 2019 show floor (Avaya booth) in Dubai. Unfortunately, I had some trouble with the...
Cisco Retools Leadership Team, Embraces CC Changes
With a series of recent executive appointments, Cisco is gearing up for radical changes to the CCaaS industry.
Mitel Summit 2019
Mitel hosted a summit for analysts and consultants in Dallas in September 2019. A packed full day of overviews, roadmaps,...
World <> Flat
For most of my life, I’ve been hearing about (and actually witnessing) the world getting smaller. Smaller, flatter, whatever the...
Huawei Connect 2019 (Video)
It’s been a few years since I’ve been to a Huawei event, and boy a lot has changed. Here’s my...
TalkingHeadz Podcast with Mark Strassman our GoTo SVP GM
Goto is one of the newest brands in enterprise communications, yet its solutions have a long history and proven track...
6 Trends to Watch Out for in Online Meetings
As online meetings become ubiquitous, conferencing providers will need to focus on innovation, price point, and other factors to succeed...
Genesys: Try This App for Free
With single-click free trials for premium applications, Genesys is hoping to shake up the procurement model — lowering the barrier...
Talkingheadz with Vonage CTO Sagi Dudai
I consider Vonage one of the most innovative providers in enterprise communications. It was back in 2016 when Vonage confused...
TalkingHeadz Podcast with Eric Yuan, CEO of Zoom
It’s been such an amazing show to watch Eric start Zoom and built it into one of the most valuable...
Making Sense of Mitel & Avaya Merger Speculation
Perhaps this purported deal is best thought of as a merger, not an acquisition.
Best Options for Avaya
In last week’s Q3 earnings call, Avaya management disclosed in was in advanced discussions regarding several strategic review options, and...
Teams and its 13M Milestone
Well, I can’t make fun of Microsoft any more for not publishing daily active users (DAU). Microsoft has largely danced...
TalkingHeadz Podcast with Amy Barzdukas of Poly
Such a delight talking to Amy. Poly is the newest, most exciting company in enterprise communications. I have to admit...
Quick Thoughts from Twilio #SignalConf
It’s been a few years since I attended a Twilio event. The conference has become bigger and flashier, but retains...
Don’t Count Dish Out Yet
With the T-Mobile/Sprint merger on, Dish has an opportunity to become a major cellular provider.
I Would Like to Buy 2 Vowels: AI
Today, two communications companies bought to two NLP voice technology companies. Cisco announced intent to acquire privately-held Voicea. Voicea provides...
Privacy Matters: Enterprises at an Inflection Point
Our digital breadcrumbs are all over enterprise communications and collaboration apps. What will become of all this data?
Reactions to S-Mobile
Leading Advocates and Experts Criticize DoJ Approval of T-Mobile/Sprint Merger Washington, DC – Below, find excerpts and links to...
TalkingHeadz Podcast with Rowan Trollope of Five9
Cloud contact center is potentially the most disruptive sector of enterprise communications. It’s centered in a perfect disruptive storm of...
Reflections on the Zoom/Mac Security Debacle
The vulnerability is all patched up, but questions linger.
Internet Trends 2019
Mary Meeker did her annual presentation on Internet trends in June. I am not certain what motivates her to share...
TalkingHeadz with Vasili Triant , VP #CCTR Cisco
Vasili (shown here without his new beard) leads Cisco’s contact center initiatives for premises, hosted, and cloud.
Flexible Work Has its Bright Side… and its Dark Side
Top takeaways from a Fuze-hosted summit on the future of work