Wanted for EC20: Security & Privacy Innovation
The 2020 Enterprise Connect Innovation Showcase will shine a light on interesting new approaches to security and privacy related to...
What Occurred in October?
I post a newsletter every month, but that content is not surfaced on the website. I am working to fix...
Avaya Engage Dubai
Last week I attended Avaya Engage in Dubai. This was the third Engage for me this year (Austin, Singapore, and...
TalkingHeadz Podcast with Paul Jarman
It’s always NICE to be inContact with Paul Jarman. He is a CCaaS pioneer that saw his vision for the...
Cisco Brings Innovation to Rooms, Desks With Latest Devices
It’s a phone; it’s a video solution – wait no, it’s Cisco’s new Desk Pro!
A Tale of Two Messaging Apps
With Yammer and Teams, Microsoft has two competent messaging apps. But is two too many?
Introducing Avaya IX Onespace
Avaya’s Onespace app is streamlining how employees interact, use, and manage enterprise applications – all from a single interface.
VonageAR19
Here is my at-site Video from the Vonage Analyst Relations Event and Vonage Campus User Conference in San Francisco. Vonage...
Humanizing Collaboration: AI’s Next Frontier?
While AI promises a world of sci-fi wonder, a new paradigm based on blending machine and human capabilities might be...
Will Google Acquire Slack?
I just spent a few days with team Slack at its Spec conference. I’ve had pleasant conversations with both of...
TalkingHeadz with Julien at Workplace by Facebook
A dirty secret about enterprise communications is that it’s rarely the same thing as “enterprise-wide” communications. That’s because most enterprise...
SlackSpec19
Slack continues its role as workstream collaboration pioneer. I don’t typically attend developer conferences, but this was a great opportunity...
Zoomtopia19
I thought Zoomtopia was a great event this year. A nice mix of announcements, entertainment, and education (good food too)....
TalkingHeadz Podcast with Nidal of Avaya International
I have known Nidal for about three years, and have come to admire his relationship-first approach to business. To Nidal,...
Poly Analyst Day and Studio X Appliances (video)
Poly hosted its first analyst day. Well, first as a Poly, the result of the merger between Polycom and Plantronics....
GITEX 2019 (Video)
This is video from the GITEX 2019 show floor (Avaya booth) in Dubai. Unfortunately, I had some trouble with the...
Cisco Retools Leadership Team, Embraces CC Changes
With a series of recent executive appointments, Cisco is gearing up for radical changes to the CCaaS industry.
Mitel Summit 2019
Mitel hosted a summit for analysts and consultants in Dallas in September 2019. A packed full day of overviews, roadmaps,...
World <> Flat
For most of my life, I’ve been hearing about (and actually witnessing) the world getting smaller. Smaller, flatter, whatever the...
Huawei Connect 2019 (Video)
It’s been a few years since I’ve been to a Huawei event, and boy a lot has changed. Here’s my...
TalkingHeadz Podcast with Mark Strassman our GoTo SVP GM
Goto is one of the newest brands in enterprise communications, yet its solutions have a long history and proven track...
6 Trends to Watch Out for in Online Meetings
As online meetings become ubiquitous, conferencing providers will need to focus on innovation, price point, and other factors to succeed...
Genesys: Try This App for Free
With single-click free trials for premium applications, Genesys is hoping to shake up the procurement model — lowering the barrier...
Talkingheadz with Vonage CTO Sagi Dudai
I consider Vonage one of the most innovative providers in enterprise communications. It was back in 2016 when Vonage confused...
TalkingHeadz Podcast with Eric Yuan, CEO of Zoom
It’s been such an amazing show to watch Eric start Zoom and built it into one of the most valuable...
Making Sense of Mitel & Avaya Merger Speculation
Perhaps this purported deal is best thought of as a merger, not an acquisition.
Best Options for Avaya
In last week’s Q3 earnings call, Avaya management disclosed in was in advanced discussions regarding several strategic review options, and...