The AV Integrator’s Hobson’s Choice: Simplify the Room or Become an IT Company
Sometimes two announcements made within 24 hours of each other tell a much bigger story than either manufacturer intended. That is exactly what is happening this week with Cisco and Logitech.
TalkingPointz Research: UCaaS MQ 2026
Deep dive on the 2026 Magic Quadrant UCaaS report from Gartner.
TalkingPointz AV/UC Management Systems 2026 Market Analysis
The new TalkingPointz AV/UC Management Systems 2026 Market Analysis examines a rapidly evolving category that has become increasingly important as meeting environments grow more complex and AI begins to move management from visibility toward action. The research evaluates the very…
TP Research Brief: Effective Analyst Events
How to Plan and Host an Effective Analyst Event (full subscription required) Analyst events are a luxury, not a requirement, but for most enterprise communications and CX vendors, they remain one of the highest-leverage tools available for shaping how the…
TalkingPointz Insightz: Is the Magic Quadrant Past Its Prime?
AI isn’t eliminating the need for industry analysts, but it is dramatically raising the bar for what analysts need to deliver. We recently took the vendors in the current UCaaS Magic Quadrant, ignored Gartner’s rankings, added a few relevant players,…
Social Media Is Broken
This post is for paid full subscribers. How can people find a well-curated source of industry truth, and how can companies get their messages out now that social media…well…sucks.
Infobip Brief 2026
Brief from a recent industry analyst event hosted by Infobip. Report download requires full subscription.
On InfoComm2026 Keynotes
In this video, David and Dave discuss the Mcirosoft and Cisco keynotes that took place at Infocomm2026. It’s unusual to see these Enterprise-Connect-Like keynotes at Infocomm. Both Microsoft and Cisco are keynote regulars at EC, but neither presented at the…
TalkingPointz Research: NAB2026 – The National Association of Broadcasters Conference 2026 Report
David Danto attended NAB 2026, his 42nd year attending the NAB Conference. Here is a summary of his findings and experiences.
Enterprise Connect 2026 Deep Dive #EC26
Enterprise Connect is the largest multi-vendor event for enterprise communications. Every year, TalkingPointz publishes a Deep Dive on the event as an annual snapshot of the industry. This report is for paid, full subscribers only. This year, both Dave and…
TalkingPointz Deep Dive: 2025 CCaaS Magic Quadrant
Overview Why does TalkingPointz write about the Gartner MQ? TalkingPointz considers the Gartner CCaaS Magic Quadrant reports to be important and influential. They are written by informed analysts with excellent access to enterprise and provider data. Of course, TalkingPointz has…
TalkingPointz Research: MDEP (the Microsoft Device Ecosystem Platform)
1. Overview Android is the world’s most popular operating system. Google publishes Android in two forms: the version that runs on popular smartphones, and an open-source version called the Android Open Source Project (AOSP). AOSP is open and freely available…
TalkingPointz Deep Dive: Forrester CCaaS Wave 2025
Available to full subscribers. Forrester Wave CCaaS 2025 By Dave Michels, June 2025
Videoconferencing and Interoperability
Videoconferencing and Interoperability: Evolution, Challenges, and Today’s Solutions Videoconferencing has evolved from its early days of limited functionality and incompatible systems to become a critical tool in the modern business world, helping remote teams collaborate in real-time and connecting people…
TalkingPointz Deep Dive: EC25
Enterprise Connect provides an excellent opportunity for an annual snapshot of the industry. Ok, maybe this report is too long. Sorry.
TP Deep Dive: Alianza Acquires Metaswitch
In this Deep Dive report, TalkingPointz examines Alianza’s acquisition of Metaswitch. This is a significant deal to occur in what has become a sleepy Softswitch market. Sleepy because the VoIP revolution has largely played out…. or has it? TalkingPointz expects…
TalkingPointz Research: UCaaS Firms Move Into Hybrid Office Space Management
We’ve all seen the video where desktop devices seamlessly integrate into the PC’s suite of applications. It’s a striking representation – not just of software eating hardware, but of the PC operating system poised to, then becoming the definitive platform…
TalkingPointz Research: Analysis of the 2024 CCaaS Magic Quadrant
1. Overview Why does TalkingPointz write about the Gartner MQ? TalkingPointz considers the Gartner CCaaS Magic Quadrant report one of the sector’s most important and influential reports. Informed analysts with excellent access to enterprise and provider data author it. Of…