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October 2020 Insider Report

October sucked just like most of the other months this year. The themes of fires, hurricanes, election, and pandemic continued. The pandemic is in its second or third wave depending on how you count them. October ended with a US…

September 2020 Insider Report

The Most Important Enterprise Communications News from September 2020 “Are you feeling down? Isolated? Uncertain about the future? Worried about what comes next? Then you may be suffering from … consciousness.” A tweet from Sarah Cooper that captured September for…

August 2020 Insider Report

The Most Important Enterprise Communications News from August 2020 August was a bit lighter in terms of enterprise communications news. But that’s not to say it wasn’t an intense month. The pandemic had considerable competition for headline space with riots,…

July 2020 Insider Report

The Most Important Enterprise Communications News from July 2020 The big story in July was Hamilton on Disney+. It may not seem like an enterprise communications story, but I saw the show in 2015 right after the NY Mitel Analyst…

June 2020 Insider Report

The Most Important Enterprise Communications News from June 2020 Whadda Month! I figured I was going to skip Covid-19 this month. But, the story of the year applies to June as well. The collective sigh of relief many of us…

May 2020 Insider Report

The Most Important Enterprise Communications News from May 2020 “There are decades where nothing happens, and there are weeks where decades happen.” ~ Vladimir Lenin Situational timing can make this report difficult. Most of May was still about the pandemic,…

April 2020 Insider Report

The Most Important Enterprise Communications News from April 2020 The Virus It’s been a very trying, yet amazing month. The enterprise communications industry shined by keeping organizations and individuals connected. The pressures (personal, organizational, and technical) have been tremendous —…

Insider Report March 2020

The Most Important Enterprise Communications News from March 2020 Events Well, obviously, the big event this month was the coronavirus. Actually, the federal government was studying the pandemic in October 2019, but it took until March 2020 for it to…

Virtual Analyst Events

Last week I attended the Zoom Analyst event (#Zoom20). This was my first virtual analyst event as it was for many others — including Zoom. I attend a lot of events, and conclude each year that I should attend less….

Insider Report February 2020

The Most Important Enterprise Communications News from February 2020 Events Avaya Engage: Avaya hosted its Engage conference in Phoenix. There were very few new announcements, but there were updates on several previously announced initiatives. The biggest was Avaya Cloud Office…

The Most Important Enterprise Communications News from January 2020

Events The big event in January was the Consumer Electronics Show, and it wasn’t a good year for the “consumerization of IT” crowd. Not many new ideas at all this year. AI, 5G, AR/VR transitioned from breakouts to features. Here…

The Most Important Enterprise Communications News from December 2019

Another year (and decade) comes to an end. This month was rather slow, probably because of the midweek holidays. 2019 was a complex year. There were more transitions than usual. Enterprise communications continues to broaden and is (this is impressive)…

The Most Important Enterprise Communications News from November 2019

Events The two big events between the busy fall and the sleepy winter seasons this year were Microsoft Ignite and Salesforce Dreamforce. Here are some high-level thoughts, with more granular details in the sections below.  Microsoft Ignite: Microsoft announced a…

The Most Important Enterprise Communications News from October 2019

Boy, are my arms tired. October is usually the busiest month for analysts, and this year was no exception. I actually made it to seven events in October. Now, it’s back to a dull roar. Apologies for being generally unavailable…

An Insider’s Guide to Enterprise Communications News – September 2019

Here is the enterprise communications news you need to know from September, 2019: Events Huawei Connect: Huawei’s annual enterprise event took place this month in Shanghai. The emphasis was on AI and enterprise networking solutions. Two big surprises: I could…

An Insider’s Guide to Enterprise Communications News | September, 2019

An Insider’s Guide to Enterprise Communications News – August 2019

Here is the enterprise communications news you need to know from August, 2019 Events Signal: The most significant event this month was Twilio Signal. Threeish major announcements within a stream of news. Twilio Conversations is effectively a network-level omnichannel API…

An Insider’s Guide to Enterprise Communications News – July 2019

July was a light month in terms of events. However, there was plenty of hot news — or at least plenty of hot. Here’s what occurred in July 2019 that you need to know. Visual Communications Zoom Vulnerability: Zoom was…

An Insider’s Guide to Enterprise Communications News — June 2019

Here’s what’s important from June 2019 . . . Events The Cisco Collaboration team used the Cisco Live customer conference to make a variety of announcements. Cisco’s cognitive collaboration strategy was visible throughout the diverse announcements. Webex Teams received most…

An Insider’s Guide to Enterprise Communications News — May 2019

Here’s What’s important from May 2019 . . . Events UCExpo took place at the London Excel Center. This is growing into an interesting conference. It is free to attend. While program content and vendor participation are improving, the facility…