TalkingHeadz Podcast with Ryan Hollenbeck, Verint

July 14, 2020 by Dave Michels

Confession: I could never get that excited about WFO, but like the entire customer engagement category, the space is going through some exciting changes. I gave Ryan some pretty pointed questions that didn’t phase him at all. There’s a lot going on at Verint.

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By Dave Michels

Dave is an independent analyst and founder of TalkingPointz which is focused on enterprise communications. In addition to this (free and paid) content on TalkingPointz, he contributes to industry sites, can be found at major industry events, and provides advisory services to vendors and financial analysts.

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TalkingHeadz Podcast

The TalkingHeadz podcasts are @DaveMichels and @EvanKirstel chatting with interesting guests. These are unsponsored and unscripted for your enjoyment. You can subscribe on most podcast apps including iTunes.

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TalkingHeadz Podcast with David Petts of Mitel

February 13, 2023

Mitel is back in the news again – this time for its planned acquisition of Unify from Atos. This podcast only touches on that – the news was very fresh and the deal hasn’t closed yet. However, it’s an interesting…