TalkingHeadz Podcast with Rowan Trollope of Five9

July 23, 2019 by Dave Michels

Cloud contact center is potentially the most disruptive sector of enterprise communications. It’s centered in a perfect disruptive storm of cloud computing, the adoption/implementation of artificial intelligence, and the increased capability to both understand and customize the customer experience.

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By Dave Michels

Dave is an independent analyst and founder of TalkingPointz which is focused on enterprise communications. In addition to this (free and paid) content on TalkingPointz, he contributes to industry sites, can be found at major industry events, and provides advisory services to vendors and financial analysts.

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TalkingHeadz Podcast

The TalkingHeadz podcasts are @DaveMichels and @EvanKirstel chatting with interesting guests. These are unsponsored and unscripted for your enjoyment. You can subscribe on most podcast apps including iTunes.

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