Social Media in the Executive Suite
In this Executive Insights podcast, UCStrategies’ Jim Burton is joined by UCStrategies Expert Evan Kirstel to discuss accelerating the social presence of CEO’s. Evan consults on this topic and works with executives to expand their presence across social platforms. Evan is reachable here: [email protected], on Twitter @evankirstel, or at evankirstel.com.
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TalkingHeadz Podcast
The TalkingHeadz podcasts are @DaveMichels and @EvanKirstel chatting with interesting guests. These are unsponsored and unscripted for your enjoyment. You can subscribe on most podcast apps including iTunes.
Fetching Agent Support from Balto
Artificial Intelligence is changing every aspect of the contact center: self service, augmented agent, QM, scheduling, and coaching – to name a few. Balto does agent coaching. It’s bots listen and provide agents real-time tips on how to improve their…
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