I got to participate in a podcast with the UCStrategies team on the IP PBX. Listen to it here.
The conversation was prompted by the increasing trends we are seeing in consulting of organizations thinking they need a new phone system, when often they don’t. It is important to understand the motivation or frustration behind the conclusion.
There are so many UC solutions available. It wasn’t long ago when the only tool we really had was a new phone system. Whatever your problem, it could be solved with a forklift. That just isn’t the case any more.