Hosted voice continues to grow in subscribers and scope. Many hosted providers have already expanded from dialtone to robust UC solutions, but now there seems to be a frenzy around contact center offerings. Here’s a short roundup of announcements made in just the past few weeks.
Dave is an independent analyst and founder of TalkingPointz which is focused on enterprise communications. In addition to this (free and paid) content on TalkingPointz, he contributes to industry sites, can be found at major industry events, and provides advisory services to vendors and financial analysts.
