March Quipz Newsletter

by Dave Michels

Happy April, with a new month comes a new Quipz report – opinionated  recap of the prior month’s news.  And, a lot of news in March due to Enterprise Connect. There’s also a new option for Quipz only subscription.

Although the report isn’t final yet (will be sent out via email to subscribers on Monday April 2): the near final draft is 13 pages with the following structure: 

UC-Centric News

  • UC One Hybrid
  • Skype Integrations
  • Spectralink Versity
  • Powered by Avaya Expands
  • NEC Faces Workflows
  • Check Out These Desktops
  • Masergy Automation

Messaging-Centric News

  • Avaya Team Chat
  • RingCentral’s Team Conferencing
  • Google Hangouts Chat
  • Back at Enterprise Connect
  • Stride GA
  • Slack and Workday
  • IBM Notes on iOS
  • BlackBerry Sends a Message
  • Slack Spec
  • Slack Reliability
  • New Teams and SfB Admin Center
  • Teams Turns One
  • Ribbon Direct Routing
  • Yea for Teams
  • Facebook Group Chat Policy
  • Video Chat for Messenger Lite
  • Evernote Spaces
  • Trump’s Staff: I Don’t Recall

Video-Centric News

  • NEC and Vidyo
  • StarLeaf Certifies Teams
  • Zoom Rooms
  • Dolby Sounds Like Video
  • Duo Mail
  • Pexip Team
  • Highfive Enterprise
  • 8×8 X Series
  • Hello – For the Second Time

Contact Center News

  • Twilio Flex
  • Vonage Skillfully Routes
  • Look, New at EC!
  • Avaya Mobile
  • Genesys and Salesforce
  • Collaborative Contact Center
  • Apple Business Chat Beta
  • Mitel Revamps Contact Center Line-Up
  • Blockchains at Avaya
  • Dialpad Call Center
  • Serenova Skylight
  • Amazon Connect Updates
  • BPO to the Cloud

Provider-Centric News

  • CenturyLink and Spark
  • Comcast Conferencing
  • Post to Retire
  • Huawei and the FCC

Emerging Technologies

  • Windows ML
  • Google Home Knows Where You Are
  • Apple and IBM
  • Voicebase updates API
  • A Magical Leap
  • Innovation Showcase
  • Telegram ICO


  • Privacy Matters
  • Microsoft ReOrg
  • Dropbox and G Suite
  • Viber has Big Groups (with a B)
  • Microsoft Teams with Blackberry
  • A ChromeOS Tab Arrives


  • Plantronics Acquires Polycom
  • Genesys Acquires Altocloud
  • Windstream Acquires MASS
  • Ooma Acquires Voxter
  • Mitel Sells DeTeWe

Financial Quipz

  • Voicera
  • IPOs

This Month’s Goodreads

TalkingPointz Research

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