I have been traveling this week, and it is becoming even more apparent to me how important cloud computing will be changing things. Check out my recent post with the same subject over at UCStrategies.com.
Consider the components of a voice system – processor, directory, storage, gateways, call processing software, trunk hardware, and phones or other endpoints. Plus various applications such as messaging or speech recognition may duplicate most of these components. The cloud is evolving to a model where most of these components can be delivered as a service.