Once upon a time there were two totally separate industries: unified communications as a service (UCaaS), the application; and communications platform as a service (CPaaS), the platform. But the distinction between these services is getting fuzzy.
Dave is an independent analyst and founder of TalkingPointz which is focused on enterprise communications. In addition to this (free and paid) content on TalkingPointz, he contributes to industry sites, can be found at major industry events, and provides advisory services to vendors and financial analysts.
