Podcast Enterprise Communications UCStrategies Executive Insights

Meet the Next-Generation Informal Call Center

December 23, 2014 by Dave Michels

In this Executive Insights podcast, UCStrategies’ Jim Burton welcomes Tom Minifie, CTO of AVST. The discussion focusses on AVST’s TeamQ™ informal call center solution.

By Dave Michels

Dave is an independent analyst and founder of TalkingPointz which is focused on enterprise communications. In addition to this (free and paid) content on TalkingPointz, he contributes to industry sites, can be found at major industry events, and provides advisory services to vendors and financial analysts.

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TalkingHeadz Podcast

The TalkingHeadz podcasts are @DaveMichels and @EvanKirstel chatting with interesting guests. These are unsponsored and unscripted for your enjoyment. You can subscribe on most podcast apps including iTunes.

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Podcast verizon

Alex(a) Explain Advanced Communications

November 18, 2021

The UCC story at Verizon is pretty big and includes multiple options for UCaaS and CCaaS. Some of them even include 5G, and some of them even disguise the 5G as ordinary desktop phones. Some of them are Verizon branded…