Podcast Enterprise Communications UCStrategies Executive Insights

Meet the Next-Generation Informal Call Center

December 23, 2014 by Dave Michels

In this Executive Insights podcast, UCStrategies’ Jim Burton welcomes Tom Minifie, CTO of AVST. The discussion focusses on AVST’s TeamQ™ informal call center solution.

By Dave Michels

Dave is an independent analyst and founder of TalkingPointz which is focused on enterprise communications. In addition to this (free and paid) content on TalkingPointz, he contributes to industry sites, can be found at major industry events, and provides advisory services to vendors and financial analysts.

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TalkingHeadz Podcast

The TalkingHeadz podcasts are @DaveMichels and @EvanKirstel chatting with interesting guests. These are unsponsored and unscripted for your enjoyment. You can subscribe on most podcast apps including iTunes.

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Podcast Enterprise Communications sippio

TalkingHeadz with Sippio COO Dawn-Marie Elder

May 16, 2022

Direct Routing and Operator Connect for Microsoft Teams allowed providers to benefit from the explosive growth of Teams. However, coming up with a differentiated offer isn’t easy. That’s one of the topics we cover with Dawn-Marie Elder, COO of SIPPIO….