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Insider Lite May 2024

Avaya Acquires Edify Today, Avaya announced the acquisition of the strategic assets of Edify.CX. Edify did not come up at the Avaya analyst conference last month (see Avaya Musings video). It is rare that acquisitions get discussed before completion, even…

Insider Lite March 24: Dish 5G

I’ve been a fan of Dish for a long time. I was one of their earliest television subscribers back in Gore’s 90s when DISH briefly stood for the Digital Information Super Highway. I was particularly impressed with CEO/Founder Charlie Ergen,…

Insider Lite Feb 2024: Hallucinations

Insider Lite is a little late this month. I was distracted by a company with a unique idea – to apply generative AI to enterprise comms.  Ok, it’s not unique – it’s the same old. Every company is attempting to…

Important Comms Trends for 2024 – Insider Lite

Instead of the annual prediction post, I’d like to share some trends in enterprise communications that I find exciting.  2024 is occurring amid two major technical shifts. The pandemic changed expectations, preferences, and attitudes, and a new normal is emerging….

Insider Lite: Happy New 2024! (Twilio, Intermedia, Calabrio)

Happy new year, now get back to work. This is the Insider Lite – the free post/newsletter (unlike the Insider Report, which hides behind a paywall). My NY resolution is to publish more Lite posts in 2024. The first big…

It’s the Data, Stupid 

2023 is the year of AI. It’s really the year of generative AI, but generative AI stands on the shoulders of great AI, and great AI stands on the shoulders of great data. [This is the Insider Lite, the free…

Insider Lite April

There were a lot of great things at EC23, and a lot of them were AI related: Probably the most popular feature was AI summarization. Funny how generative AI is so versatile, yet seems to always come down to the…

Insider Lite #2 2023

This is the free Insider Lite report from TalkingPointz. Hopefully this time it will get emailed to subscribers the day of posting (automation is hard). ChatGPT continues to dominate the news (3 months now). GPT, A Chatbot of a Different…

Welcome to the New Insider Lite

Welcome to the new Insider Lite, the free TalkingPointz email/newsletter/post subscription. The previous version was hosted on Revue — a Twitter-owned newsletter service that Elon has discontinued. This new format is integrated with TalkingPointz.com. The free subscription will include some…