A New Hope: Your Email Strikes Back
A chimpanzee being taught to ask for things like a baby. Robots applauding. Artwork being painted on a concrete wall. A gazebo constructed from old tires. A suitcase designed to transport wine. These are apparently the things LinkedIn believes…
In Memoriam: The Microsoft Surface Hub
The Microsoft Surface Hub (2015–2024), once the titan of the future of work and an ambitious pioneer of large-scale collaborative computing, steps out of the boardroom for the last time. It leaves behind a legacy defined by its audacity. Microsoft…
The Specter in the Room
In just the last week or two, Microsoft made it clear that its Surface Hub line is coming to an end. There will be no Surface Hub 4. Surface Hub 3 is the final chapter, with end-of-sale and end-of-life…
MDEP Calling Microsoft
Will Microsoft return to smartphones? Never say never. The time to return is likely approaching. Microsoft’s high-profile retreat from the mobile market, which included the write-off of the Nokia acquisition and shuttering Windows Phone, the Apple-Google mobile OS duopoly…
Microshifting is the Remote Era’s Competitive Advantage
Time for 9-to-5 to Die The new term is microshifting, and it represents a structural pivot in workforce scheduling. It signals the definitive end of the industrial-era contiguous workday. For nearly a century, the hassle of commuting dictated the eight-hour…
Insider Lite October 2024
The Insider Lite is our free monthly email that contains some of the information from the paid Insider subscription content. This month, we have a special treat – a podcast of the paid Insider Report for September. We first created…
Insider Lite September 2024
Norway’s Got Talent: How Oslo Became the Videoconferencing Capital Of The World When you think of cities renowned for their unique cultural or industrial outputs, certain places come to mind—Venice for canals, Las Vegas for gambling, and Times Square for…
Insider Lite August 2024
Lamenting Terms And Conditions The relentless expansion of arbitration clauses in terms and conditions is locking consumers into one-sided agreements. Roku, for instance, now requires users to agree to binding arbitration just to keep their devices from turning into overpriced…
Insider Lite July
In the last few weeks, big tech has been providing us stranger-than-fiction headlines. Power Hungry Giants: Microsoft and Google are now consuming more electricity than over 100 countries. In 2023 alone, each company consumed a whopping 24 terawatt-hours (TWh) of…
Insider Lite May 2024
Conspiracy Theory of the Month: “Do not ever trust OpenAI or its products,” said Edward Snowden on X after OpenAI appointed a former director of the National Security Agency (NSA) to its board of directors. “There’s only one reason for…
Insider Lite May 2024
Avaya Acquires Edify Today, Avaya announced the acquisition of the strategic assets of Edify.CX. Edify did not come up at the Avaya analyst conference last month (see Avaya Musings video). It is rare that acquisitions get discussed before completion, even…
Insider Lite March 24: Dish 5G
I’ve been a fan of Dish for a long time. I was one of their earliest television subscribers back in Gore’s 90s when DISH briefly stood for the Digital Information Super Highway. I was particularly impressed with CEO/Founder Charlie Ergen,…
Insider Lite Feb 2024: Hallucinations
Insider Lite is a little late this month. I was distracted by a company with a unique idea – to apply generative AI to enterprise comms. Ok, it’s not unique – it’s the same old. Every company is attempting to…
Important Comms Trends for 2024 – Insider Lite
Instead of the annual prediction post, I’d like to share some trends in enterprise communications that I find exciting. 2024 is occurring amid two major technical shifts. The pandemic changed expectations, preferences, and attitudes, and a new normal is emerging….
Insider Lite: Happy New 2024! (Twilio, Intermedia, Calabrio)
Happy new year, now get back to work. This is the Insider Lite – the free post/newsletter (unlike the Insider Report, which hides behind a paywall). My NY resolution is to publish more Lite posts in 2024. The first big…
It’s the Data, Stupid
2023 is the year of AI. It’s really the year of generative AI, but generative AI stands on the shoulders of great AI, and great AI stands on the shoulders of great data. [This is the Insider Lite, the free…
Insider Lite April
There were a lot of great things at EC23, and a lot of them were AI related: Probably the most popular feature was AI summarization. Funny how generative AI is so versatile, yet seems to always come down to the…
Insider Lite #2 2023
This is the free Insider Lite report from TalkingPointz. Hopefully this time it will get emailed to subscribers the day of posting (automation is hard). ChatGPT continues to dominate the news (3 months now). GPT, A Chatbot of a Different…
Welcome to the New Insider Lite
Welcome to the new Insider Lite, the free TalkingPointz email/newsletter/post subscription. The previous version was hosted on Revue — a Twitter-owned newsletter service that Elon has discontinued. This new format is integrated with TalkingPointz.com. The free subscription will include some…