Meet the Next-Generation Informal Call Center
In this Executive Insights podcast, UCStrategies’ Jim Burton welcomes Tom Minifie, CTO of AVST. The discussion focusses on AVST’s TeamQ™ informal call center solution.
By Dave Michels
Dave is an independent analyst and founder of TalkingPointz which is focused on enterprise communications. In addition to this (free and paid) content on TalkingPointz, he contributes to industry sites, can be found at major industry events, and provides advisory services to vendors and financial analysts.