Enterprise Connect 2013 News Preview
Enterprise Connect starts today, which means lots of news. So much, that it’s hard to keep up. The Enterprise Connect team has put together a preview of news reprinted below. Note, it doesn’t include anything from Microsoft, Cisco, or Avaya – they usually don’t like to pre-announce anything. I don’t expect any news from Microsoft since they just had their San Diego Lync Conference (with announcements). Us pundits try to get our two-cents in the announcements, but honestly it is hard – a busy week. Not only are there lots of briefings, but it’s a darn big hotel and every meeting seems to be at the opposite end.
Here’s a recap of the new preview.
The list of exhibitors showcasing news at the upcoming Enterprise Connect currently includes:
8×8 introduces Virtual Office Desktop, a new Unified Communications application for Windows and Mac. Virtual Office Desktop offers all the functionality (softphone, IM, fax, and web conferencing) of the award winning Virtual Office Online web app in a more robust native application offering better audio quality and ease of use.
Aastra is introducing the OpEasy® Productivity Suite for Clearspan® to facilitate rapid deployment of Unified Communications in the Cloud . OpEasy is a suite of applications which provides simplified provisioning, reporting and monitoring functions for the Clearspan solution, all accessed via a single, user-friendly web interface. Visit www.aastrausa.com/opeasy.
AirWatch announces integration with Samsung® KNOX for enterprise-ready Android deployments. Samsung KNOX is an end-to-end secure solution that provides security hardening from the hardware to the application layer. AirWatch implements the most Samsung SAFE features of any EMM provider and will provide same-day KNOX support for enterprises and government institutions.
New OpenTouch Enterprise Cloud solution from Alcatel-Lucent Enterprise lets partners offer enterprises UCaaS to adopt in a flexible-use model that’s unique to the industry. Also, new OpenTouch Customer Service Suite for mid-sized businesses lets customers’ interact beyond traditional borders, offers unified routing management, and integrates with a wide ecosystem.
API Technologies (ION Networks) announces the ION™ SA5600-SAL: Avaya® SAL Edition, a security appliance with a full Standalone SAL Gateway preinstalled, which provides IP and secure dial-up connectivity to Avaya and heritage Nortel systems. The appliance allows technicians, service providers, and Avaya Support Services to conduct remote troubleshooting and maintenance.
Crestron, a world leader in enterprise automation and management solutions, and Microsoft®, a world leader in software and services, have developed a powerful video-enabled collaboration solution for the meeting room. Crestron RL™ is a comprehensive solution that combines Crestron hardware with Microsoft Lync® software.
CTI Group (Holdings) Inc. (OTCQB:CTIG), a leading developer of innovative carrier grade analysis, billing and recording solutions for fixed, mobile and converged communications, is unveiling their mobile communication recording solution, significantly enhancing their SmartInteraction Suite. CTIG produces a range of mobile communication recording solutions for both mobile operators and Enterprises.
Damaka®, a technology pioneer in Mobile Unified Communications and Collaboration (UCC), will announce the integration of WebEx into Xabr™, a native mobile client on Android and iOS devices that already unifies Cisco UC products such as Jabber, CallManager, and TelePresence.
DoubleHorn Communications, the Enterprise Connect SIP trunk session sponsor, announces SIPedge 2.0. SIPedge features automatic provisioning of SIP trunks with international DIDs and interoperability with Avaya and Microsoft Lync. The new release includes reporting tools for quality monitoring, usage tracking and capacity planning. Demonstrations are available at booth #114.
Fidelus Technologies is pleased to announce the release of Provisioning Manager Express. Our solution gives administrators the ability to efficiently add and modify users from their CUCM from one, simple web-based interface and more. To learn more, visit us at booth #1824. www.fidelus.com/pme
GENBAND (booth #607) showcases its NUViA™ cloud offering designed for service providers and channel partners to offer UC and RCS applications to enterprise markets; its integrated SMART OFFICE solution with Samsung Mobile SAFE™ devices for enterprise mobility; and its SMART EDGE™ solutions which provide enterprises cutting edge session management technologies.
Impact Technologies will showcase Traffic Analyst, the market’s most comprehensive view of voice network utilization and performance. Stop by booth #325 to see full lifecycle capacity analysis for TDM and SIP networks, deep call forensics, call quality beyond QoS, and how to monetize and maximize savings from VoIP network investments.
Ingate® Systems will showcase SIP trunking solutions certified for use with most IP-PBXs including Microsoft Lync and supporting TLS, SRTP and other security features. Ingate will also feature high-capacity Ingate Firewall® and SIParator® Enterprise Session Border Controllers (E-SBCs) and software-only E-SBCs, for secure, fast, simplified SIP trunking and UC deployments.
Integrated Research announces Prognosis 10 with massively scalable architecture and a rich intuitive web interface that empowers mobility, flexibility, and insight. Prognosis 10 enables you to uncover Big Data insights to drive innovation and value for your business so you can identify business blind spots and address them.
Interactive Intelligence will announce a significant expansion of its cloud-based communications-as-a-service (CaaS) offering. This new offering will enable small contact centers to provide the kind of amazing customer experience that makes service delivery a competitive differentiator.
IVCi will feature the UC Room, a configurable, PC-based solution that allows an organization to extend its desktop video or UC client into a conference room setting. Customers can select from a variety of microphone, camera, and furniture options to develop a solution that fits their needs. Visit Booth #330.
Jabra, a leader in high-quality hands-free communications solutions, will showcase two new additions to its Mobile Worker portfolio at booth 1607. The Jabra Speak 510+ adds Bluetooth® connectivity to its line of Speakerphones and the Jabra Motion UC headset, one of six finalists for the “Best of Enterprise Connect” Award.
Konftel will highlight its new 55 series which is the ultimate UC conference phone for mobile, laptop, tablet or desktop connections. Feature rich and controlled with a high-resolution touch screen. Powered by OmniSound® HD and a perfect fit for audio, video or web conferencing. See it @ booth #630. http://www.konftel.com/
LayerX Technologies has released the latest version of its advanced machine data analytics suite that enables organizations rich insight into application performance along with the underlying network layers. Stop by booth 300 to learn more.
Metropolis announces the release of OfficeWatch XT, a time-saving telemanagement software that provides users easy access to telecom data and reporting to enable them to optimize their voice network and reduce costs. It also helps businesses minimize liability with an affordable 911 solution. Visit booth 1725 to learn more: http://www.metropolis.com/
MiaRec (booth 203) will showcase MiaRec Service Provider Suite, call recording solution designed for ITSP willing to provide call recording as a service to their customers. MiaRec also will introduce a new version of MiaRec Quality Assurance suite for performance improvement and quality management in Contact Centers.
OrecX announces Oreka TR (Total Recording) software for contact centers and business VoIP providers, which can be installed in 30 minutes and requires no maintenance. Oreka TR and Oreka GPL (free open source version) are used in over 150 countries.
Priologic Software unveils easyRTC Enterprise an Enterprise WebRTC Management system. easyRTC Enterprise includes WebRTC development tools and working sample code, a signalling server with integrated management database, real-time monitoring, analytic reporting, admin tools and STUN and TURN servers. For a preview visit booth 1901.
Revolabs (Booth 1722) will highlight the ultimate wireless solutions for unified communications in any environment including conference rooms or executive and home offices of any size. On display will be the award-winning Revolabs FLX wireless conference phone and Fusion wireless microphone system along with a few surprise product debuts.
Samsung Mobile will introduce the “Wireless Enterprise,” a technology engineered to deliver an easy-to-manage solution for seamless, secure, and optimized Enterprise communications. Samsung Mobile will also showcase its family of Galaxy™ smartphones and tablets that include enterprise-ready security and feature enhancements for business use. Experience Samsung at booth #625.
Sennheiser, (booth #312), a leading provider of premium headset solutions, will showcase its comprehensive portfolio of Unified Communications tools at the Enterprise Connect 2013. Its line-up of headsets is extended by the recent optimization of the high-end PRESENCE™ headset with Bluetooth® wireless technology and the premium wired Century™ series headsets.
SMART Technologies Inc., a leading provider of collaboration solutions, will announce a turnkey solution for Lync-enabled meeting rooms that simplifies the collaboration experience for both virtual and face-to-face participants and provides seamless sharing of real-time video, voice, data and online collaboration.
Sonexis Technology (www.sonexis.com) is proud to introduce new VIDEO collaboration solutions powered through EVERGREEN media conferencing platform integration. The EVERGREEN processor family has been architected and manufactured to meet the diverse needs of the videoconferencing industry. The EVERGREEN family is available in three models: the Cedar™, Cypress™, and Sequoia™.
StarLeaf debuts StarLeaf Call, a revolutionary new way to deploy, use and pay for video calling and conferencing. It uniquely combines software and hardware endpoints, managed from the cloud, delivering anyone-to-anywhere telepresence. StarLeaf Call delivers dramatic time to market savings for global manufacturers.
Thinking Phone Networks announces ThinkingMobile 2.0, part of the award-winning ThinkingSuite cloud unified communications ecosystem, which provides UC functionality on any mobile device. Access robust new presence and video capabilities, plus existing features such as messaging, 4-digit extension dialing, 3-way conferencing and global call transfer, directly on smartphones and tablets.
Thrupoint introduces its new WebRTC to SIP solution for secure, policy-driven video collaboration between the consumer and enterprise worlds. Its new Fusion Client SDK lets Web developers integrate UC capabilities seamlessly with business applications on mobile and browser platforms. New server-side components handle signaling and media while ensuring enterprise compliance.
Unimax (www.unimax.com) will introduce HelpOne, a product that enables telecom and IT departments to off-load costly and repetitive telecom changes to the tier 1 help desk. Unimax will also showcase LineOne, an extremely easy to use employee self service portal for voicemail password resets and other simple voice system MACs.
Vidtel, a pioneer in cloud-based video conferencing, will showcase its award-winning WebRTC-based conferencing capability. Vidtel will demonstrate its any-to-any conferencing with a collection of ecosystem innovation partners, including ACT Conferencing, AVer, Burstpoint, Compunetix, and Intelepeer.
Vidyo, Inc. (Booth #613) a pioneer in Personal Telepresence, will demonstrate and announce new solutions aimed to transform the way people connect and collaborate. Vidyo’s game-changing, software-based platform, is highly flexible, affordable and can be implemented for individual enterprise and vertical market video conferencing needs.
VOSS, booth #1525, announces VOSS for UC, a componentized product suite allowing organizations to completely customize the design, build, deployment and management of their enterprise communications. Plus, UC Self-care on Mobile, allowing organizations to activate UC services remotely, and UC Mass Migration, automating deployment of UC services, devices and users.
Voxai Solutions announces, Genesys Cloud and Premise based Solutions with Technology Enablement to simplify and strengthen your contact center operations. As a Genesys Premier Partner and Hosted Solutions Partner we offer complete implementation of the full suite of Genesys products to orchestrate the multi-channel customer service experience for today’s enterprises.
West IP Communications, a Leader in the 2012 Magic Quadrant for UCaaS, will be showcasing VoiceMaxx CE, the Cisco HCS edition of our flagship hosted voice solution. The West team will be located in booth 400 and will also be demonstrating the solution daily in Cisco’s booth.
Zoom extends the industry’s first Unified Meeting Experience public or hybrid cloud service to support H.323-based room systems. You can now hold unlimited HD video meetings and screen share on desktop, tablet, mobile and H.323 devices, anytime and anywhere. See our demo at booths 1915 and 1919.