Verint’s Ryan Hollenbeck on “Actionable Intelligence,” “Customer Engagement Optimization,” and more
At Verint Engage 2016, Verint’s annual customer event, Ryan Hollenbeck, Sr VP, Global Marketing, Customer Experience, discussed some of the key themes of the event, and Verint’s role in these areas.
Metaswitch’s SVP Marketing on Helping Network Operators Succeed in UCC
At the Metaswitch Forum 2016 in Scottsdale, AZ, Blair Pleasant spoke with Metaswitch’s Senior VP of Marketing, Steve Gleave, about what’s new at Metaswitch and the changes taking place in the overall market.
Nextiva CEO Discusses Customer Experience and Nextiva Differentiation
Tomas Gorny, CEO of business communication cloud vendor Nextiva, discusses who Nextiva is and how they differentiate from some of the other UCaaS vendors by focusing on ease of use and the customer experience.
Jon Rauschenberger of Clarity Discusses New Integration with Facebook Messenger
In this podcast, Clarity CTO Jon Rauschenberger of Clarity talks about the new integration as well as the initial customer and use case, and how Clarity supports hybrid environments and where it is going with Office 365.
Reflections on the Unify Global Analyst Conference
In this Industry Buzz podcast, the UCStrategies Experts discuss the recent Unify Global Analyst Conference. Blair Pleasant moderates the conversation, with Experts Steve Leaden, Dave Stein, Dave Michels, Jon Arnold, Dr. Joseph Williams, Marty Parker, and Phil Edholm.
UCStrategies Reviews ShoreTel One Partner Conference
In this Industry Buzz podcast, the UCStrategies Experts discuss the 2015 ShoreTel One Partner Conference, held in Orlando, April 29-May 1. The conversation is moderated by Blair Pleasant, with Experts Melissa Swartz, J.R. Simmons, and Dave Michels.