In June, Interactive Intelligence announced PureCloud, its new cloud-based communications, collaboration and customer engagement suite. Many people already associate Interactive as a cloud company because of its early mover success with hosted contact center services. With PureCloud, the company is...
Dave is an independent analyst and founder of TalkingPointz which is focused on enterprise communications. In addition to this (free and paid) content on TalkingPointz, he contributes to industry sites, can be found at major industry events, and provides advisory services to vendors and financial analysts.
