Zoom’s New Contact Center Offering: Your Calls Are Important to Us

February 23, 2022 by Dave Michels

Zoom is strongly associated with video, so it’s no surprise that it would build its CCaaS with native video capabilities.

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By Dave Michels

Dave is an independent analyst and founder of TalkingPointz which is focused on enterprise communications. In addition to this (free and paid) content on TalkingPointz, he contributes to industry sites, can be found at major industry events, and provides advisory services to vendors and financial analysts.

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