Dialpad Extends Contact Center Capabilities

March 20, 2022 by Dave Michels

The relaunched Dialpad AI Contact Center service will include two new products for customer engagement and self-service.

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By Dave Michels

Dave is an independent analyst and founder of TalkingPointz which is focused on enterprise communications. In addition to this (free and paid) content on TalkingPointz, he contributes to industry sites, can be found at major industry events, and provides advisory services to vendors and financial analysts.

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