Zoom and #Zoomtopia 2020 – TalkingPointz Research

October 23, 2020 by Dave Michels

Here is everything you need to know about Zoom and Zoomtopia 2020.

1. Introduction

1. 1. Zoomtopia 2020 was a 2-day virtual event in October. During the event, the company also announced its Q2 results. 
   2. It’s been a phenomenal year for Zoom. The pandemic caused significant growth. Global tensions put pressure on its Chinese development and operations, the company got caught up in major security concerns, and Zoom made its first acquisition. 
   3. The media reported Zoomtopia registrations were about 50k. I know the livestream was substantially higher. In addition to keynotes and fireside chats with tech stars, the program had about 90 sessions of various Zoom-centric topics. 
   4. Despite Zoom’s broadening portfolio (phone, chat, webinars), Zoomtopia’s general sessions and announcements were meetings-centric. 
   5. Also during Zoomtopia, Zoom reported its Q2 FY21 results, including: $2.6B annualized revenue run-rate, 355% YoY revenue growth, and $1.5B in cash. While the pandemic has had an overall positive effect on Zoom, it has also reduced its gross margin due to increased usage from free users and increased public cloud costs. In one year, Zoom customers that spend more than $100k per year increased by 112% to 988 customers. 

2. Zoomtopia Major Announcements

1. 1. Zoom made numerous announcements during Zoomtopia. The plethora of announcements were likely, at least in part, due to the company’s self-imposed 90-day freeze earlier this year in order to focus on security.
   2. The biggest announcements were encryption, OnZoom, and Zapps. 
   3. E2EE: Zoom is putting end-to-end encryption (E2EE) of video meetings in technical preview for all users. E2EE secures meeting content from third parties, including Zoom, when this feature is enabled. 
   4. Zoom is rolling out Phase 1 of E2EE for meetings in late October under a “technical preview,” which means Zoom is proactively soliciting feedback from users. 
   5. Phase 2 of the design allows persistent key information in the client. It will also enable third-party key verification. Phase 3 involves additional authentication between the server and client. Zoom also intends to support out-of-meeting chat, cloud recordings, and web browser support. 
   6. OnZoom: This one-stop platform enables Zoom users to create and host free, paid, and fundraising events. Now in open beta in the US at onzoom.com.

The Full Report:

1. Introduction 5 points
2. Major Announcements 13 points
3. More Announcements 21 points
4. Hardware Updates 8 points
5. Dave's Thoughts 79 points

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