AI isn’t eliminating the need for industry analysts, but it is dramatically raising the bar for what analysts need to deliver. We recently took the vendors in the current UCaaS Magic Quadrant, ignored Gartner’s rankings, added a few relevant players, and worked with an LLM to build an alternative market framework and capability heat map. It took about 15 minutes. That doesn’t mean we duplicated months of Gartner research – it raises the much more interesting question of what professional analysts should be producing with all that additional time, access, data, and expertise that an LLM cannot. And also, are backward-looking reports that are at least six months old still relevant in today’s world?
Dave Michels and I decided to poke that bear in a much deeper conversation. We talk about what the heck Gartner might be doing during the nine to 12 months it seemingly takes to move a few dots a millimeter, what AI can already duplicate, where genuine human analyst judgment still matters, and what analyst firms may need to do differently to remain valuable. The full video is available below, exclusively to TalkingPointz paid subscribers. If you work in this industry – particularly if you buy, sell, market or analyze these platforms – this is one you’ll want to hear.
AI isn’t eliminating the need for industry analysts, but it is dramatically raising the bar for what analysts need to deliver. We recently took the vendors in the current UCaaS Magic Quadrant, ignored Gartner’s rankings, added a few relevant players, and worked with an LLM to build an alternative market framework and capability heat map. It took about 15 minutes. That doesn’t mean we duplicated months of Gartner research – it raises the much more interesting question of what professional...
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David J. Danto has had over four decades of developing and delivering successful business analyses, strategies and outcomes, serving in technology leadership roles with multiple firms. He has been honored by many industry organizations and publications that range from general technology to traditional AV to enterprise communications and collaboration. David also has a significant industry following that read his articles and posts and watch and listen to his multiple podcasts. Today, he is the Principal Analyst with TalkingPointz and is also the non-profit IMCCA’s Director of Emerging Technology.
