TP Chatz: 2 Things I Learned | Neat’s Kevin McMenamy
Listening to the “TalkingPointz Chatz” podcast featuring Dave Michels and David Danto with their guest, Kevin McMenamy, the CTO of Neat, was an enlightening experience. Two key insights stood out to me: the rapid evolution of video conferencing technology over the last couple of decades and the unique culture and innovation at Neat.
Firstly, the evolution of video conferencing technology has been remarkable. Kevin McMenamy shared his extensive experience in the industry, starting from his early days at Cisco. He reminisced about the pioneering days of video conferencing, working on technologies like IP video telephony and telepresence. The journey from early video solutions to today’s sophisticated systems has been driven by continuous innovation and the pursuit of high-quality communication experiences. Kevin highlighted significant milestones, such as introducing 1080p telepresence, which revolutionized the industry by providing an almost lifelike meeting experience. The seamless integration of video into enterprise communication systems was a technological feat and a strategic move that required navigating complex challenges, including bandwidth management and network infrastructure.
One of the most fascinating aspects of this evolution was the transition from desktop video solutions to immersive telepresence. Kevin described how this shift was akin to working in a startup within Cisco, with a small, dedicated team working tirelessly to bring telepresence to market. The story of cutting up and painting a table in the parking lot, with the security guard thinking they were crazy, paints a vivid picture of the passion and dedication behind these innovations. The impact of telepresence was profound, enabling people to sit across a table from someone on the other side of the planet and feel as though they were in the same room. This immersive experience set the stage for the future of video conferencing, making it an integral part of modern communication.
The second thing I learned was the unique culture and innovation at Neat are truly inspiring. Kevin’s transition from Cisco to Neat was driven by his admiration for the people and products at Neat. The company, which emerged in 2019, consists of many former colleagues from Tandberg, a team known for their exceptional talent and innovative spirit. The industrial design and user experience at Neat are described as best in class, and the company’s approach to video conferencing solutions is both creative and effective.
At Neat, Kevin continues to lead the development of cutting-edge video solutions. The company’s products are technologically advanced and thoughtfully designed to enhance user experience. The Neat Bar Pro and Neat Center, with their intuitive camera and microphone array technology, exemplify this commitment to innovation. These products are designed to seamlessly adapt to different meeting scenarios, ensuring a smooth and natural communication experience without complexity to the end-user.
Kevin’s enthusiasm for his role at Neat is palpable. He speaks highly of the company’s culture, where creativity and technical excellence go hand in hand. The respect and camaraderie among the team members foster an environment where innovative ideas can thrive. This culture of innovation is crucial for staying ahead in the rapidly evolving video conferencing market.
The two Daves and Kevin also covered many other aspects of their journeys, and experiencing global cultures in person and over video.
Transcript
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Dave Michels: Alright. Put the camera on me. It looks like it’s there. Okay, Hi, to save Michael some talking points. Welcome to another. Another episode of talking points. Chats Dave, Dave, Dave, Danto and myself will be interviewing Kevin from neat Kevin. You’re in a brand new role at neat and I and I just saw you change seats. i i i know you wear multiple hats. I didn’t know you said multiple seats.
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Kevin McMenamy: Exactly. I just wanted to be a little bit closer to all the equipment.
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Kevin McMenamy: Okay, so.
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David Danto: But are you using.
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Dave Michels: Quick introduction, a quick introduction of your role at me.
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Kevin McMenamy: Yes, I’m a CTO and run the software engineering team here.
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Dave Michels: And you’ve been there for how long?
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Kevin McMenamy: 10 months. I joined in September of 2023.
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Dave Michels: Alright. Well, that’s gonna be a part of our conversation. We’ve got a whole lot of history to cover before we get there. So alright.
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David Danto: So. So, Kevin. 1st of all, what what equipment are you using right now? Where are you.
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Kevin McMenamy: So I’m in Oslo 1st of all at neat’s headquarters, and I’m on a bar pro with 3 screens.
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Kevin McMenamy: I see both of you really, fantastically well, we’re using neat center here for
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Kevin McMenamy: the microphone array. And also, if I sit and you know, look at you guys this way, you know, which would be awkward and uncomfortable but for demo purposes. But you know, if I was talking to somebody across the table, then, you know. Within a few seconds the neat center would detect. Oh, I’m looking here and switch to this camera view. And then if I turn and talk to you guys.
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Kevin McMenamy: you know this way on the screens. Then it’s gonna detect that I’m looking there.
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Dave Michels: We can’t see that neat center. So let me just ask, out of curiosity, is that sitting on the table or hanging from the ceiling.
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Kevin McMenamy: It is sitting on the table right.
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Dave Michels: Old school.
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David Danto: When you get up and walk over to the screen we’ll see it in the foreground there. So so let’s let’s go backwards a little bit you were. You were lucky enough or unlucky enough. I don’t know how you want to phrase it, to to be at Cisco when video actually became a thing working for, you know ultimately for John Chambers, you know. Wh. What was that experience like? I know that the Cisco vision originally was, you know the Kuva, the Cisco unified video advantage. Right? Gotta remember that. That’s.
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Kevin McMenamy: Yeah. But actually, that that came after. yeah, you know. So I I’ve been doing video conferencing since 96. I’m super, you know, privileged to have been a part of the industry since then. Back in the days of Idn. H. Dot 3, 20, and then H. Dot 3 21 ISDN. Or I’m sorry. H. Dot 3 20 over ATM.
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Kevin McMenamy: At a company called 1st Virtual, and then I joined Cisco in 2,000, working on H, 323 video conferencing. And then we came up with the idea for Kuva and IP and video telephony as part of the enterprise. PBX solution call manager back, then. People nowadays know it as unified communications manager.
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David Danto: So. So that would the idea again. For people who aren’t familiar with that is like you would pick up a phone and call somebody, and if you had it, and they had it all of a sudden. You see their face on the screen when you’re calling so.
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Kevin McMenamy: And it’s just magic.
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David Danto: To bolt on
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David Danto: to the to the IP telephony. And then.
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David Danto: you know, Charlie, Jean Carlo and the team, you know, around telepresence that that sort of became a thing right?
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Kevin McMenamy: Yeah, exactly. And then we’ve we pivoted, you know, really big from
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Kevin McMenamy: From, you know, desktop communications with with Kuba, the unified video advantage, and and IP phones to
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Kevin McMenamy: high end, 1,080, p. 30. Frames per second, immersive telepresence. And that was an incredible journey, really privileged to have been a part of that. You got some.
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David Danto: That we may not know about that. You know. Obviously, you know, those are people are familiar with the technology. We get the technology. But what was it like inside Cisco? Around trying to kick that off around the bandwidth, around the network? What? What was that experience like.
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Kevin McMenamy: Yeah, it’s a lot of fun. And you know, we were essentially like a startup inside of, you know, Cisco, so it’s like fantastic. Right. We had all this funding
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Kevin McMenamy: from Cisco, but we were. We treated ourselves as like a seconded, you know, often in another building, working on this skunk works, telepresence thing, small team completely focused, working like startup hours. We’re out there in the parking lot, cutting up a table and painting it. Security guard came driving by, what are you guys doing? Oh, we’re doing this telepresence. It’s going to be amazing. He’s like, you guys are crazy. And he drove off
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Kevin McMenamy: and yeah, bringing telepresence to market was a thrill. Just the immersive experience sitting across the table from somebody on the other end of the planet. Just going. My God, you’re aware you’re in Hong Kong. Holy Cow! You look like you’re right there across from me. That’s amazing. We weren’t the only ones doing it, as you know, Tamburg had their T. 3, and Polycom had their Rpx.
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Kevin McMenamy: HP. Had halo and such, and that the success of telepresence really set us up to then start to think seriously about. We need to triple down on this market.
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Kevin McMenamy: you know, and that led to the acquisition of timber
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Kevin McMenamy: which brought me to Oslo.
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David Danto: Well, that’s actually a great point. Talk a little bit because you were there for Tandberg’s acquisition.
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David Danto: and you were there for Kano’s acquisition. A few years later. You know.
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Kevin McMenamy: Yeah, that’s.
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David Danto: Those product lines probably wasn’t easy. Anything you want to tell us about the that joy or those scars.
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Kevin McMenamy: I would say very few scars all joy. But you know, I tend to be an optimist. So
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Kevin McMenamy: yeah. 1st of all on a personal level. Moving to Oslo was a phenomenal opportunity for me and for my family. My wife, my daughter. Our daughter, was 7 at the time she loved it. My wife loved it. I loved it working here. The Tamburg team is phenomenal. It was a joy to work with them, and I was got to wear many hats, you know. It was kind of like part product, manager, part architect, part janitor, part. Whatever you need help with getting to understand how to operate within Cisco, you know
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Kevin McMenamy: all, all. And what do you call that master of Jack, of all trades, master of a couple, you know. And just just here to help right and so I think the tambour team really appreciated me as an asset.
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Kevin McMenamy: and.
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Dave Michels: Went through another transition, too, because when Rowan came in, everything is shifted to spark.
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Kevin McMenamy: The cloud. Exactly right. That’s right. That’s been a journey. But yeah, the you know here, working with the tambor team is all about getting all the Tamborg endpoints to register to communications manager. So line side sip and integration getting the Codeian Mcu and telepresence server to act as conference bridges on on Communications manager. So really like bringing telepresence and unified communications together and integrating all of that whole.
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Kevin McMenamy: you know. All 3 right, Cisco, Telepresence, Tamburg and Cisco, Uc altogether, and then and then we acquired a condo in 2,015.
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Dave Michels: No, no! Where. Where were you working when, when neat emerged.
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Kevin McMenamy: I was in in London so fast forward. After 2015, Cisco acquired a kano fast forward. 3 years later, 2,018, I moved to London
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Kevin McMenamy: to act as a director of engineering for
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Kevin McMenamy: what? What was born out of the coding acquisition which became the tele transcoding back end of Webex
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Kevin McMenamy: and the on-prem conferencing portfolio, which was the account portfolio.
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Kevin McMenamy: and those 2 teams, both very close to each other. About a 15 min drive away from each other are 15 mile drive away, depending on traffic that can be anywhere from 15 min to an hour and 15 min in London. And so I took on both of those teams and brought them under common leadership and common vision, common goals and all that, even though one team was focused on Prem and the other in cloud, really doing very similar things, transcoded conferencing applications, servers, and such.
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Kevin McMenamy: So that was a a really fantastic journey, and that that was after Cisco Spark. Dave cause. Cisco Spark started around 2014 or so, and I moved here in 2018.
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Kevin McMenamy: Sorry. So the coding acquisition was after Cisco Spark. But then I moved here in 2018, trying to put the chrome together.
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Dave Michels: When when neat emerged, that was yeah. It was app it was after. After spark. You’re right. But where were you working? Were you? Were you still at Cisco at that time, or were you.
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Kevin McMenamy: So yeah. When neat, neat started in 2,019, I’m sorry. That was a question you had asked. So neat started late. 2,019 is they announced themselves at Zoomtopia
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Kevin McMenamy: so I was still at Cisco, very much competing with me and watching
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Kevin McMenamy: them succeed, and knowing all of them right, they’re all former colleagues from Tandberg. So I was like, Oh, that’s a great bunch of people great products super amazing industrial design, the user experience team and does industrial design team that need is
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Kevin McMenamy: top notch best in class
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Kevin McMenamy: so seeing the products that they came out with knowing the people knowing
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Kevin McMenamy: their ability. You know all of us were watching need closely, of course.
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Kevin McMenamy: and fast forward to 2023
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Kevin McMenamy: I’ve been at Cisco for 23 years 47 years old, and I thought, Jesus, that’s half my life almost. And
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Kevin McMenamy: I thought jeez maybe I should consider for the 1st time in my career at Cisco. Consider leaving Cisco. I love Cisco. I think the world of Cisco. It’s a great company it always has been. I’ve had so many opportunities gratitude to Cisco for all the opportunities it’s given me, but it was the right time for me to think about a change.
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Dave Michels: What I was trying to get to, and I guess it’s kind of tricky for you, cause you knew everybody at neat, and you had a lot of respect for them, but I would imagine that when neat popped up that that a big company like Cisco kind of probably was kind of dismissive of them. I would. I would imagine that. Oh, you know th they’re they’re a fly on the wall, whatever you know. But you knew all these people, so you probably had a little more respect for that. What they were.
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Kevin McMenamy: Yeah, yeah, I I think you’re right, Dave. I I think lots of other people at Cisco, new all the people that need as well. I think we all had a healthy.
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Kevin McMenamy: healthy amount of respect for them.
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David Danto: That’s that Tandberg, DNA, that if you really take a step back and look at it in the industry it’s in. So the diaspora there’s so many different companies that have a little bit of that piece of Tandberg. And obviously, you know, at the time, you know, you’re you’re you’re you’re essentially, you know. Oj started it. You know. Oj was running this. It was a lot of back and forth. It’s almost like a volleyball game where people are coming in and out.
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David Danto: So so it’s interesting. So tell us a little bit about what you do on a daily basis at neat. What’s the what’s what’s the the magic sauce there that that got you to come over.
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Kevin McMenamy: Well, yeah. So maybe those are 2 different questions. So what got me to come over was a as a we were. We’ve both been talking about just in the last couple of minutes. Is the people the talent?
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Kevin McMenamy: You know, the products are phenomenal. You know, they’re so simple, elegant ease easy to use. You know, the out of box experience is best in class for anybody who hasn’t experienced
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Kevin McMenamy: taking a neat product out of the box. Pick any one of the products. It could be a neat frame, a neat bar. It doesn’t matter. A neat board. 50 is, you know, a really truly magical experience.
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Kevin McMenamy: And just, you know, plug it in and walk through the the setup process, and you’ll be floored. How simple it is! And you know all the microphones are built in. So you don’t need cables, you know, stringing across the floor onto to a microphone
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Kevin McMenamy: on the table. We do have a pad for control, and that does have a cable, of course, but that just plugs into an Ethernet jack on the floor. So there’s no like cables running, you know, between the devices. It’s all over. IP, we’ll talk about more that the technology side of that a little bit later.
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Kevin McMenamy: So that’s what you know attracted me to me. And then the 1st part of your question about what what my role is. You know, it’s really a dual role right? For as leading software engineering, it’s really execution. Oriented is getting it done, getting all those features done chewing through our backlog, delivering high quality software on time, consistently, reliably, etc. And then there’s also the CTO hat, which you know is much more outbound
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Kevin McMenamy: talking to customers going to trade shows meeting with you guys which I love. So it’s it’s a joy for me to be in this role and have the opportunity to do the more of the outbound stuff again.
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Dave Michels: Hmm!
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Dave Michels: Everyone enjoys meeting with us. That’s understandable. But I was thinking about I was I was thinking about when neat launched.
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Dave Michels: It was a zoom play. It was all about. It was, it was focused 100% on zoom.
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Dave Michels: And of course, Cisco was always a hundred percent focused on on Cisco for the whole time you were there, and both company, or both meet and Cisco now have
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Dave Michels: moved into the Microsoft ecosystem much bigger opportunity, and and a whole new set of requirements and and user base.
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Dave Michels: Is, it was that hard for for you cause you for so much of your career. You saw Microsoft as the enemy. And now, all of a sudden, it’s an opportunity. And partner. Was that was that a hard shift, or is that pretty easy.
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Kevin McMenamy: Yeah, no, it’s a really good question, cause I think you know, in some ways it was hard, like, per. Personally, I was in engineering. So it’s not like I was spending a lot of time, you know, evaluating the competitors right? Like like somebody in more of a customer facing role would do
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Kevin McMenamy: so I I didn’t have a whole lot of hands on deep hands on experience with either Microsoft teams or zoom living in the Webex bubble for the last several years. But
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Kevin McMenamy: That part was a little hard, a bit of a learning curve for me to instantly be an expert in. Oh, let me introduce you to our new CTO. And you feel like oh, I have to be able to answer all the questions, so that was certainly a bit of a learning curve for me. But it’s all the same stuff, whether it’s teams. Zoom, Webex, Google meet, whatever it’s all the same technology. We’ve all been working on it for the last 26 years, or whatever. So it’s picking up pretty quickly.
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Kevin McMenamy: It was easy in the sense that. Hey? You know, this is just the role, the transition to the new role. New business. Microsoft is now a partner
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Kevin McMenamy: embrace that relationship. You know, I I get on really well with everybody at Microsoft Illi and I have regular sync ups. We meet with the Ilias team on a weekly basis. They were just out visiting us about 4 weeks ago here in Oslo, and they also visited Cisco and Pex up another
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Kevin McMenamy: players here in the what’s called Video Valley here in the
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Kevin McMenamy: the Oslo Lee soccer fornabu area.
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Kevin McMenamy: so yeah, from from that perspective, it’s been no problem.
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Kevin McMenamy: Seamless transition.
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David Danto: So let’s take advantage of the fact that you’re sitting in that room. And and while you’re there I want you to show us some of the stuff that’s in there, and then, maybe later on, on the call we can get you to, you know, disconnect and reconnect from one of the other devices. So you said, you’re a bar pro. Now I see you’ve got some bars behind you. I see you got the board behind you. You want you as long as the camera will track, which I assume it does on the.
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Kevin McMenamy: Yeah, thank, you.
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David Danto: Why don’t? Why don’t you get up and just really quickly walk around and show us what’s in the room?
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Kevin McMenamy: Yeah. And the reason I set this up is I wanted to talk, and it kind of ties into what you wanted to talk about Dave about what’s coming in the next year. What’s coming in the next 10 years? Our neat’s vision is to try to keep things super simple. So really.
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Kevin McMenamy: we strive to reduce, you know, cabling complexity, you know. Lots of nerd knobs and tweaks and like just make it work.
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Kevin McMenamy: Users haven’t shouldn’t have to think about it.
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Kevin McMenamy: Having tons of options is not necessarily, you know.
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Kevin McMenamy: sometimes a bad thing. So we try to try to
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Kevin McMenamy: give flexibility without introducing complexity and not just clutter the user interface with a bunch of options and nerd knobs and things like that.
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Kevin McMenamy: And to do that, we’re doing everything over IP, so the bar pro which you can’t see cause you’re on it is mounted on top of 3 televisions, and
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Kevin McMenamy: that’s just connected to like.
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David Danto: Behind your head.
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Kevin McMenamy: Sorry, the one.
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David Danto: Directly behind you.
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Kevin McMenamy: The bar pro you mean.
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David Danto: It’s not nice. I see bars that are right behind you, your head in the shot.
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Kevin McMenamy: Oh, yeah, yeah, yeah, yeah, exactly. Thanks. Here, let me grab it.
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Kevin McMenamy: Good suggestion. So yeah, the bar pro is what you guys are on there. And that’s just connected to an Ethernet jack right? Power, Ethernet. HDMI to the TVS, and then over IP. It’s pairing with the neat pad. You can see that. And with the neat center, and
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Kevin McMenamy: you know, the neat pad is, you know, one thing you could think, oh, well, that’s just control signaling, right? But the neat center is something else. Right? The media is streaming from the neat center. Microphone array is doing all the neat audio, processing like de-reveration and noise, suppression, and so forth
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Kevin McMenamy: and streaming that to the bar pro. And then the bar pro is deciding.
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Kevin McMenamy: Is that microphone better? Or is that microphone? Better? So we’re doing dynamic beam selection, which is, when we met Dave in Las Vegas a couple or sorry
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Kevin McMenamy: yeah. Yeah. Couple of weeks ago in Las Vegas. So I did.
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Kevin McMenamy: the
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Kevin McMenamy: we we had announced, and we were demonstrating there the dynamic beam selection which we just released in our 24 dot re-release a couple about a month ago. So.
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Dave Michels: When when you, when you do that dynamic selection, is it one or the other? Or do you use both? Mic like? Is is the other mic become a noise cancellation? Or or is it explain that a little more clearly.
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Kevin McMenamy: Yeah, yeah, it’s a great question. Because that’s that’s why I started calling it dynamic beam selection. Because we’re not actually mixing just yet. That’s the next step for us. Right now we’re selecting which beam
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Kevin McMenamy: is best.
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Kevin McMenamy: Every single audio frame on a frame by frame basis. We’re switching to this beam, or that beam, or this beam or that beam, or this based on who’s speaking? That means that if 2 people literally speak at the same time.
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Kevin McMenamy: one will win and the other will be slightly attenuated. Because we haven’t selected that beam. So we’re attenuating the other beams to reduce like air conditioning noise. And you know, so that that’s how beam forming works. Right? You select a beam that you want to
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Kevin McMenamy: gain in gain up on
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Kevin McMenamy: to enhance that
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Kevin McMenamy: the volume of that speaker and attenuate the others. Right?
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Kevin McMenamy: In the future we hope to literally mix. If there’s 2 beams that both have, you know energy on them attenuate the others and mix those 2.
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Kevin McMenamy: But the reason I brought all that up is, if you think about technologically, these devices now are streaming over IP doing real time media in a distributed
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Kevin McMenamy: architecture right? And you could start to think about scaling that out to other use cases in a distributed architecture, and that that’s what brings me to the board. So if you don’t mind, I’d like to show you so
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Kevin McMenamy: you know, as as people might be able to tell from the user experience we’re using zoom for the meeting we’re on. This is Microsoft teams on a neat board. 65, and our newer neat board 50 and one of the features that we have we’re it’s not fully shipping yet, but we’re coming out with it is called neat share. And it’s another example of how we’re doing this distributed media processing and distributed architecture that let’s pretend that we were in a meeting on this Microsoft teams
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Kevin McMenamy: device. But I wanted to share something that I’m working on in like a mirror board or some other collaborative application on the neat board. 50
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Kevin McMenamy: if I just swipe out to get the neat menu up and hit share
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Kevin McMenamy: instantly. You see, on the new port 65 everything that’s on that screen
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Kevin McMenamy: today. It’s only video in the future release will include audio as well. So you can like, watch a Youtube video, for example, over this. And on this side, we’re essentially treating it as like a virtual HDMI input, so the Microsoft teams application thinks, oh, a user just plugged in the PC. Do you want to share that into the meeting? Yes.
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Kevin McMenamy: and that is configurable on the Microsoft teams application, whether you want it to auto share when you plug in a computer source or whether you want it to prompt and you have to hit share right? That’s configurable by the user.
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Kevin McMenamy: so either way, you know, it would either automatically share into the meeting, or you’d have to click on your Microsoft app to say, yes, I want to share this. And then everybody in the meeting sees whatever this, whatever’s on this screen.
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Kevin McMenamy: So that’s an example of us
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Kevin McMenamy: pairing and associating
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Kevin McMenamy: multiple devices in a distributed media architecture.
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Kevin McMenamy: And that’s our vision of how we go forward is rather than having
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Kevin McMenamy: complex codecs with lots of inputs and outputs and wires running through ceilings and floors and to get multiple cameras in a large auditorium style room. Well, what if you could just take multiple neat products, arrange them in the room the way you want them to be a neat bar pro on that wall, maybe another neat bar pro on this wall, maybe a neat board 65 in the back, neat center, which can provide like a presenter camera. Because if I’m standing, you know more like up here
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Kevin McMenamy: in this position talking to an audience. You know you’re looking at the back of my head, but with neat center, you know. Then you’re gonna see me from this perspective. Instead of, you know, from that perspective, does that make sense? Did that
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Kevin McMenamy: did the flow?
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Kevin McMenamy: That’s great.
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David Danto: And and the idea that these cameras and and and audio pickup devices are talking to each other. You know that’s the the AI, that that’s hidden in plain sight. If I quote my Buddy Kevin again, that talks about that, that it’s not, you know, generative AI. It’s this machine learning algorithm smart enough to recognize your face smart enough to switch smart enough to do everything else. And.
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Kevin McMenamy: Exactly.
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David Danto: Into all your products, I guess.
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Kevin McMenamy: Exactly.
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Dave Michels: Well, that was a very neat demo, I have to say. Did a good job there, Kevin. Great looks very easy. You can’t see all the little a bunch of kind of behind the behind the scenes, making it all work.
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Kevin McMenamy: I, you know I literally am here by myself, and I did not rehearse that I rehearse the neat share bit, but the getting up and doing the presenter camera thing that was totally on the spur of the moment.
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David Danto: Hey, are you able to connect from one of the other devices like the neat frame, and and give us that experience while we finish this conversation.
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Kevin McMenamy: Absolutely. Yeah. Tommy’s perfect. Let me just drop here, and I’ll jump over to another room and dial in from a new friend.
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David Danto: Okay, there’ll be a magic edit here, so people won’t have to wait. Only Dave Michaels and I.
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Kevin McMenamy: Right? Yeah, they’re gonna play like the do do music right?
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David Danto: You mentioned it. I suppose I have to.
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Kevin McMenamy: Alright. Thank you, guys. I’ll be right back. Give me 2 min.
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David Danto: Dave. That’s because Kevin sent that email this morning that the room he’s in is needed by a customer. So I’m you know, turning a problem into a feature, and you’re muted right now.
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Dave Michels: So. So I keep on actively muting because I got traffic noise out my window. But I don’t know this. The Cisco desper supposed to mute all that stuff out. Have you heard any traffic noise from me?
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David Danto: Not not a bit. Nope.
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Dave Michels: Good. Leave it unmuted here for a second. See if somebody drives by.
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David Danto: Okay.
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David Danto: I wanted to show Atlantic City in the background, but I just don’t have enough front light to compensate for the daylight coming in through the window. So
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David Danto: no, no Atlantic City pictures.
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Dave Michels: I have a window behind me, and like right now it’s pretty bright, and I have to say I’m pretty impressed. This camera does A is the desk pro camera does a pretty good job of adjusting.
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David Danto: It’s nice. You probably. I don’t know if you give you gamma control, or if it gives you a contrast control, you could probably tweak it just a little bit. You’re a little bit from calling no true black on your face, because it’s very bright.
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David Danto: But one thing you and I will have to do when it calms down. If it ever calms down, as I’ll try and get you like studio lighting
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David Danto: set up for your desk, so that you know you’ll yeah.
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Dave Michels: Yeah, I got the. I got your lamp on over here. The the the desk pro is so fat that both the lamp you gave me, and the one that Zoom just gave me.
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Dave Michels: They’re meant to be clip on on the top. But the desperate, still fat. But none of these things will clip on, so I gotta figure out how to.
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David Danto: One of the ones that I gave you the the old bar one.
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Dave Michels: Yeah.
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David Danto: But mounted on this one of the Cisco old Cisco devices, with a Velcro strip.
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Dave Michels: Oh, what did it come with the vocal strip? Or do you have.
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David Danto: I may have come with one. I hope it did, but if it didn’t.
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Dave Michels: That would solve my problem.
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Oslo Opportunities: Alright. I’m back. That I was hoping to use is in use by somebody else. I’m just in like this little phone booth style size room.
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David Danto: And that’s still a neat frame.
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Oslo Opportunities: And it’s a neat frame. Yeah.
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David Danto: Okay, so we’ll talk about it. I mean, one of the downsides of me now getting an analyst account at Zoom is, I apparently can’t turn off the security features, so I either have to put a pass code on it, or I have to admit people into the room, which means.
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Oslo Opportunities: Really.
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David Danto: Terrible where is the lighting in respect to where you are? Are you? Can you.
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Oslo Opportunities: Yeah, not not the best lit room, I would say. It’s 100% down lighting.
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David Danto: We’ll just play with it and talk about it. So so we’ll pick this thing back up again. The the
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David Danto: we want to talk about the future a little bit more than we did. David got one or 2 questions lined up, and then we can wrap this up.
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Dave Michels: You think I have questions lined up. You’re you’re pretty confident
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Dave Michels: there’s anything you wanted to talk about, Kevin in particular, that we haven’t got to.
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Oslo Opportunities: No, I think that that that little bit about the distributed processing was the one I wanted to get across. I guess we can also talk about
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Oslo Opportunities: the dynamic beam form of what we talked about. We’re also just coming out. And then the
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Oslo Opportunities: today we’re publishing the next Beta version 24, which supports microphones in the pad
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Oslo Opportunities: which has been asked for feature since the day neat came out as a company in 2019
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David Danto: Definitely don’t use the word today, because again, this is going to be airing over the course of the next week or time.
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Dave Michels: Yeah.
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David Danto: Just now, or something like that. Alright! So.
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Dave Michels: I I got a question for you that’ll get that. I get you there.
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David Danto: Introduce you as now that you’ve now that you’ve rejoined us from the the neat frame, and tell us about it for a second, and then, Dave, you ask your question.
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David Danto: So let’s go into this in the in 3, 2, 1. So
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David Danto: welcome back now that Kevin has rejoined us from a different room. You’re in one of your little demo rooms. The lighting might not be perfect, but you’re on a neat frame. Right? Tell us about that.
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Oslo Opportunities: Yeah, yeah, that’s right. It’s a portrait mode you can look on neat, you’ll you’ll see it. It’s a great product, super portable. You can. Literally. There’s a little handle built into the top of it. You can just pick it up, carry it around just a single power cable Wi-fi or Ethernet, if you want to, you know, connect it to the corporate network via Ethernet. But you know I use Wi-fi on my neat frame at home all day long, and it works fantastic.
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Oslo Opportunities: And the, you know, microphone array and the camera built into it and the speakers built into it. It’s beautiful you can pinch to zoom, you know, if the somebody’s sharing content. That’s a little bit hard to read like a Powerpoint, or sorry like a excel spreadsheet or something you can just pinch to zoom. And it’s a great experience. Sitting on a neat frame behind me is some of our engineering desk, so forgive the clutter. But I’m here at our neat engineering headquarters in Oslo, Norway.
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Dave Michels: Okay, I got a I got a specific question about the frame.
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Dave Michels: and you don’t have all the history and baggage of neat. And you’re the new guy. So this is, this is a this is a tricky question. Because
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Dave Michels: the 1st time I saw the frame
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Dave Michels: I said, Why don’t you stick a handset on it and make it a phone. And I think Simon was gonna start crying. I think you know, it was like it was like, oh, no, don’t go there whatever. So so let me ask you, have you thought about making that a phone, or where W. Where does Zoom have any? Excuse me, does neat have any thoughts about expanding into into telephony?
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Oslo Opportunities: That’s a great question. David, especially, I think in contact center, right? Video is increasingly becoming important in contact center
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Oslo Opportunities: products. Right if you think about like Cisco’s contact center offerings and and 5 9 and and others. You know, video is, you know, still sort of a minority use case, but it’s or like a niche use case, I guess. But but becoming more prevalent, becoming more of a requirement.
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Oslo Opportunities: so I could definitely imagine use cases with, you know, agents sitting in front of a neat frame with, you know, headphones, or, you know, a handset plugged in. But I think in general that the the sentiment of you know, the phone business is not really the growth market. It’s not really where we want to focus video telephony as we spoke about earlier, was.
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Oslo Opportunities: you know, back in the 2,004, 2,006 time period. Until we then we kind of focus more on the high end. Immersive stuff with telepresence.
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Oslo Opportunities: although, having said all that, I mean, Cisco just came out with a brand new what 8,800 series phone, I think.
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Oslo Opportunities: with, you know, beautiful camera in it and beautiful screen. So you know, video telephony is still a thing. It’s just not
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Oslo Opportunities: the market that need wants to be focused on.
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Dave Michels: Alright! Broader picture.
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Dave Michels: I would say the past year or so the story has really been about multi camera in the room. You just demonstrated that in the other room, with all these different cameras
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Dave Michels: and they were also showing multiple microphones. Do you see? Multiple microphones as expanding as a concept.
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Oslo Opportunities: Well, we do. Yeah, absolutely. So. I showed you earlier. Neat center that’s got a 16 microphone array.
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Oslo Opportunities: The top of it. Phenomenal mic array and you, we imagine, I I wanna set expectations. I wanna set expectations appropriately. Here, I’m also responsible for software. So
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Oslo Opportunities: there’s an element of once I say it. I have to deliver it. So we envision adding multiple neat centers in a room. That’s that’s 1 step, but we also envision, as I look.
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Dave Michels: Then they can’t be called centers. If you do that, then you you know near center, or something like that.
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Oslo Opportunities: And center. Yeah,
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Oslo Opportunities: but also sort of in in
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Oslo Opportunities: if you read between the lines of of the demonstration I showed you with neat share, and I mentioned audios coming as part of me chair and a future release as well is, you know that those boards that I was showing you that demonstration on a neat chair had microphone arrays in them.
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Oslo Opportunities: So imagine the microphone array and the bar pro that we were talking on, plus the microphone array and the neat centers.
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Oslo Opportunities: In the room.
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Oslo Opportunities: plus the microphone arrays and the board in the back of the room. We can. You know, wire all this up in a distributed IP based, you know, distributed media architecture and be able to do dynamic beam selection and mixing, and and so, you know, we can’t do that today. But that’s absolutely where we see it headed, you know.
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Dave Michels: Yeah, but you didn’t even mention the the pad. What what about the pad?
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Oslo Opportunities: Oh, yeah, thank you. I skipped that one in my mental map of the room there. Yeah, on the neat pad. Neat has always had 2 microphones in the pad, and we’ve talked about doing, enabling those microphones, the features known as mics in the pad.
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Oslo Opportunities: And I’m super excited to announce that in the upcoming release, 24, which we’re literally putting out to Beta imminently like in the next like. By the time you watch this recording it’ll be out
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Oslo Opportunities: mics in the pad are enabled as a beta feature, and the only reason.
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Dave Michels: Well that that I bet I gotta say, Kevin, that’s a really bad idea, because you hang those pads outside the room on the wall. So so that seems like that. Seems like a really bad idea to have active mics outside the room.
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Oslo Opportunities: You won’t you won’t. We wouldn’t activate those those.
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Dave Michels: Oh, you thought of that already. Yeah.
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Oslo Opportunities: Yeah, yeah, lot of that one already. Those are
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Oslo Opportunities: scheduler mode. Mics are never enabled in scheduler mode. The way that it works is they have the neat pad has to be paired with like a board or a bar, or whatever
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Oslo Opportunities: parent device.
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Oslo Opportunities: and then they you know about one another, and
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Oslo Opportunities: the bar or the board, you know. Bar bar pro board board 50, whatever whichever model
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Oslo Opportunities: you know, activates the microphones in the pad. And we’re using you’ll find this probably interesting. We’re using the IEEE 1588 precision time protocol for clock synchronization. Between them. Which is why we say you have to connect them via Ethernet. Wi-fi is
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Oslo Opportunities: harder to make that work right because of the you know variability
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Oslo Opportunities: of the, you know, transmit receive
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Oslo Opportunities: on wi-fi. So we’re for now we’re saying they have to be connected on Ethernet, and we negotiate PE. P to P. And then we take the microphone.
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Oslo Opportunities: signal from the neat pads, stream it over IP to the to the bar and the board, and then we do all the processing there.
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Dave Michels: Seems like a lot of things are going back to wired Ethernet just because of the Poe standard.
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Oslo Opportunities: Yeah, yeah, Po is another reason why you’d want the Ethernet on the especially on the pad, because you can power the pad
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Oslo Opportunities: through Poe. So you just need a single Ethernet port under the table for the pad to plug into power. IP, and then it pairs with the bar over IP.
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Dave Michels: Well, you’ve been been extremely open and transparent. Tell us something confidential that that’s that hasn’t been announced yet.
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Dave Michels: Alright!
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Oslo Opportunities: I just did. I? I just did. Actually, you know the the fact that we’re shipping mics in the pad and the the next release coming out like literally
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Oslo Opportunities: as soon as I, you know, walk out of the room here. I think we’re pushing.
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David Danto: Thing we were gonna do 3 weeks ago. Go now, do it now. No.
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David Danto: let’s forget Nda for a second. Forget current releases or current roadmap.
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David Danto: Think in your head, as I said when we were talking before, 5 years from now, 10 years from now.
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David Danto: what? What are your as the CTO. Of the company. Now, what’s your vision for the collaboration space I’ve I’ve always envisioned that what you described with your microphones
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David Danto: is something we’re going to do with cameras more than just front center back. But you know a little cameras around a bezel and all being brought together by a processor. Maybe it’s holographic in some way. Maybe it’s 3D. In some way without glasses, with lenticular screens. We know, you know, that project is going on right now, and we’ll see if that has any legacy. What do you see happening in the space to to be cutting edge in a head.
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Oslo Opportunities: Yeah, I you know, 10 years is a is a long time. So
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Oslo Opportunities: you’re gonna be so.
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David Danto: Safe from an nda perspective.
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Oslo Opportunities: Nobody’s. Nobody’s gonna.
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David Danto: Come back and ask why it wasn’t done.
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Oslo Opportunities: Yeah, you know, I think I think our focus at need is definitely on the multi-device distributed media kind of architect. Because you’re exactly right. What you said is exactly right. I talked about doing using the microphone arrays. But absolutely, there’s also the cameras right in all of those devices, and the intelligence to be able to select the best camera based on where people are looking today with neat center. If the majority of people are looking towards neat center. We select that camera view. If the majority of people are looking at the main front of room screen
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Oslo Opportunities: device, then we
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Oslo Opportunities: you know, select that camera view. But we absolutely don’t wanna stop there. We wanna be able to select the best view of each individual from that camera or from that camera or for that from that camera, from that camera. So you can, you know, imagine neat products around the room and all working in conjunction with the best microphone being for that person who’s speaking in the best camera
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Oslo Opportunities: based on where people are looking.
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David Danto: Video processing is a thing. Now where you can, you know, open up some some apps and have, you know, virtual cameras do things.
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Oslo Opportunities: Oh, sure!
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David Danto: And have deep fakes. Go on, and and there have been a couple of companies, successful and unsuccessful, that take, you know, a camera view and kind of stretch it, or unstretch it, or do things with it. I’m of the opinion that you know. If you if you use, you know, telephone size 8, 1620, megapixel cameras around the bezel of a screen
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David Danto: or around the table, or wherever you do it, and the camera might not have a shot to go to that camera, but there might be some intelligence in the back end that takes a piece of this, a piece of that a piece of this reassembles the room and creates some sort. So I mean, I’ve got to think we’re going in that direction because the processing power is there at this point.
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Oslo Opportunities: Yeah, I I would say, you know, like, if you look at some of the holographic offerings that are on the in the market. You know, from Google, from Cisco, etc. That’s essentially how they’re working right? Multiple cameras in an array, you know, generally speaking, in a horizontal line, because the application is video. So you kinda wanna shoot
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Oslo Opportunities: that the scene like from that perspective, right? And then interpolating between multiple cameras. So you get that 3D effect of you know.
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Oslo Opportunities: if if you know, David sees me looking from this perspective, and the other day sees me looking from this perspective, because based on where my head is, you know, based on where you’re sitting, you know, you wanna you know.
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Oslo Opportunities: the system makes you feel it makes it feel like you’re looking at me from that perspective, right? Cause there’s an array of cameras.
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Dave Michels: I I just wanna clarify that the other David is down, though. But go you go.
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Oslo Opportunities: Oh, yes.
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Oslo Opportunities: right?
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Oslo Opportunities: So, yeah, I think you’re right. I think you know, those are 2 kind of different things, right? Like an array, a camera array doing stereoscopic holographic video, conferencing telepresence. Whatever you want to call it is one application. Multiple cameras around a room is a completely different thing. Right in both cases.
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Oslo Opportunities: You know, there’s some selection of which camera is best, and then compositing
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Oslo Opportunities: that into a view for the far end to to, you know, for the remote participants to see
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Oslo Opportunities: and whether that compositing is done locally on the device, because, as you said, processing power is
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Oslo Opportunities: always increasing Moore’s law.
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Oslo Opportunities: but also in the cloud, right? We see increasingly, like Microsoft and Telefarm. A lot of that processing is being done cloud side right.
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Oslo Opportunities: And you know there’s there’s a pendulum there as well, because doing it all in the cloud means, you know. Well, that means you’re
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Oslo Opportunities: by definition, decrypting, decoding processing, compositing, re-encoding, re-encrypting. So what about end-to-end encryption.
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Oslo Opportunities: right and versus doing it on the device you can maintain that end-to-end encryption all the way through so there’s pros and cons to those 2 approaches.
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Oslo Opportunities: so yeah, I think the next 10 years will be a continued advancement
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Oslo Opportunities: in all of these fronts, right. And like you talked about earlier, David, the
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Oslo Opportunities: actually, it was before before our session. But you and I were chatting about center of room cameras like the neat center. And
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Oslo Opportunities: outside in cameras that other competitors are doing. And there’s not a right answer or a wrong answer. Right? There’s there’s sort of advantages and disadvantages we chose to approach it from the center point of view. But I think ultimately, in 10 years timeframe. The right answer is a combination of all
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Oslo Opportunities: right, which is kind of what I alluded to with multiple needs neat devices around the room. So then, you have a combination of center of camera looking out at the tape people at the table, but also the bar or the board in the back of the room. The bar in the front of the room, you know, maybe another bar on the side of the room, and being able to film the room from either outside, in or inside out. Perspective.
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David Danto: Alright. One last unfair question before we end this, and I’m prepping.
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Dave Michels: No, no, I have the last question to go. You go ahead.
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David Danto: Yeah, my last question. The unfair question is really simple. If you take any of the neat products and you use them for Microsoft teams. They work beautifully, and we use them for zoom. They work beautifully, and every end user on the planet is saying, Why can’t that be a button? You know. Why can’t I do a zoom call and a team’s call? And the answer is that there’s no technical reason why you can’t provide that.
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David Danto: Will we ever see that? Or do we think companies like Zoom and Microsoft are going to be preventing that capability to switch for as long as they exist?
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Oslo Opportunities: Yeah, that. That’s a. That’s a good question. It’s a tough question, because it’s a politically charged question, right? Yeah, you’re right.
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David Danto: Thanks.
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Oslo Opportunities: Technologically, I mean, technologically, there’s no reason but the but the honest. You know. Let’s let’s.
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Oslo Opportunities: you know, dig into that a little bit more that, you know, scratch one layer of beneath the surface on that one. Technologically.
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Oslo Opportunities: there’s no reason why why we they couldn’t or we couldn’t, as an industry. But there is work that would require be required right? The Microsoft teams room application
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Oslo Opportunities: is not designed
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Oslo Opportunities: as an you know. Think about it like a software app, any software application
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Oslo Opportunities: running on an Ios or android phone mobile platform. It’s designed to be foregrounded to background. Right? It’s in the software developers who developed that app did it with knowing that it’s gonna be backgrounded. And they built
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Oslo Opportunities: the software application to to be, you know, accepting of that Microsoft teams rooms, Zoom Rooms. You know, Webex, on the Cisco devices, Google meet on Google meet devices.
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Oslo Opportunities: The applications weren’t built.
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Oslo Opportunities: To be foregrounded and backgrounded.
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Oslo Opportunities: They expect to be running all the time they’re registering back to. They’re calling home back to Microsoft or Zoom Zdm or Webex control hub, etc. when the app is backgrounded. Oh, in your control hub, in your Tac or Zdm. They look like they’re disconnected. That’s not good. So there is some software development required to make it possible. But technologically there’s nothing stopping it.
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Oslo Opportunities: And then, politically, you know, charged because you know what’s in the best interest of Microsoft and Zoom? You know, do they? Do they want to enable that, you know lots of customers are are begging for it. But the current. The current approach is the direct guest. Join using Webrtc is sort of the industry standard for any app to talk to any other back end. Microsoft can talk to Zoom Webex. Webex can talk to Zoom. Microsoft
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Oslo Opportunities: Zoom can talk to the Microsoft Webex and Google and
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Oslo Opportunities: those combinations as well.
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Oslo Opportunities: as neat. We’re like, Hey, you know, we’re a hardware platform. We’re happy to support all this stuff. So
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Oslo Opportunities: not only can you run Microsoft teams and zoom on our devices and in the future, perhaps others like Mike, like Google, meet, for example, potentially in the future, but also our whole app hub.
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Oslo Opportunities: a strategy built on top of neat pulse, where neat pulse becomes like an app store for collaboration, apps like what I demonstrated with the the sharing a mirror board into a Microsoft teams call right? So we have 50 plus partners signed up to partner with us on Apple to be able to run.
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Oslo Opportunities: You know we don’t want people running angry birds on neat boards, but you know any app.
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David Danto: Unless you’re sitting on a trade show floor.
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Dave Michels: Is a really good point, though a lot of customers are asking for, but a lot of customers
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Dave Michels: aren’t asking for, and that’s a that’s a tricky line, and I’m 1 that often says, Don’t listen to your customers because they’ll steer you down the path. And so it is a. It is a balancing act. I. I have a question for you more on a personal level, because I’m aspiring to be more like you, a man of the world traveling all the world I was last summer. I’ll be back in Sweden soon, and I was just in London.
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Dave Michels: When you travel around. I wanna ask you each city, San Francisco, London and Oslo.
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Dave Michels: what is it? What is the one meal that you try? Not necessarily the name of the restaurant. But what is the one meal that you try to have like? For example, when you’re in Oslo, one of your favorite things when you’re in San Francisco, give us a little bit of a world menu here.
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Oslo Opportunities: I wish you’re really putting me on the spot there, David, because I am not a foodie, Dave. Sorry I am not a foodie. I wish I was. I have lots of friends who are foodies. I was in Boston a few weeks ago with my great friend and mentor and former colleague, Jonathan Rosenberg. He’s a big foodie. We’ve gone to Michelin Star restaurants together.
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Oslo Opportunities: But that’s not what that’s not my personal thing.
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Oslo Opportunities: No, I would say, you know, California, London and Oslo are all incredible places for different reasons. Right? And one of the things that I love about London is, you know the variety of of restaurants, the variety of evening, you know.
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Oslo Opportunities: entertainment, but also, like the the the amount of green space, the public parks. Every park in London has a cafe in it where you can get great food like pup food, not Michelin star food, you know. Great beer, you know you can hang out in the grass have a beer, have, you know? Have your pup food? I love it. I love London. It’s incredible.
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Dave Michels: Yeah. Well, one thing about London. I always try to get Indian food in London. This is,
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Oslo Opportunities: Yeah.
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Dave Michels: Harder, harder to find, because the limits having such a food scene right now that all these new restaurants are opening up. And yeah, so anyway, we could talk about. I’ll talk. I’ll I’ll have to give Jonathan the call and ask him about some products.
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Oslo Opportunities: I’ll say, coming from California. I love Mexican food, and that is hard to find in London. And Oslo sorry.
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Dave Michels: Yeah.
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Oslo Opportunities: It’s good, it doesn’t apply.
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David Danto: I have a lot of respect for what you’ve done in your career and all you know your, the patents you’ve created and the products you’ve helped bring to market. I hope you’re smart enough in Oslo to have not
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David Danto: bitten the line, and, drinking, drank the aquae.
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Oslo Opportunities: The akovit. Yeah, I have. If you go to a really good restaurant like a Christmas dinner, for example, up in Holman Colin. By the ski jump. There’s a fantastic restaurant up there, and they did like a five-course meal for Christmas dinner, and they served akovit with each one like a pairing, and it was actually good. It was actually good. Yeah.
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David Danto: No, no, I don’t feel now. I don’t feel like you’re as smart as you were when you started the call.
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Dave Michels: Okay.
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David Danto: Movie it.
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Dave Michels: Alright. Well, that’s fantastic conversation. I have to say, Kevin, your your arrival at neat raises the bar, need I? I? It really is exciting to see that need is so committed to this. You bring such a pedigree of experience and expertise.
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Dave Michels: We. I know we can talk for hours on this stuff, but it’s just. It’s just great to see what you’re doing. Great to great to continue to follow what you’re doing. So thank you, Dave. Send this up and thank you, Kevin, for participating, and we’ll be back soon with another episode of talking points, chats.
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Oslo Opportunities: Thanks, David. It was really fun. I really enjoyed talking with you guys. Thanks a lot. I appreciate it.
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Oslo Opportunities: That’s awesome. I really appreciate it, guys, thanks a lot. It was a lot. It was a lot of fun.
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David Danto: Thank you, Dave.
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