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All Access five9zoom

TalkingPointz Research: Zoom and Five9

July 20, 2021 by Dave Michels

Overview

  1. Zoom and Five9 have enjoyed a partnership for several years.
  2. On July 18, 2021 the companies agreed to merge. Both BoDs approved the deal. 
  3. Zoom’s vision is best-in-class video and customer engagement from a single provider. 
  4. Rowan Trollope, CEO of Five9, will join Zoom Leadership Team as President of Zoom Five9. 
  5. Both companies have similar, overlapping visions around customer happiness. 
  6. Zoom will accelerate Five9’s global expansion, an area where it has struggled. 
  7. Zoom’s portfolio has steadily expanded from meetings to include room solutions, chat, Zoom Phone (UCaaS), apps, and now CCaaS with Five9. 
  8. Zoom and Five9 share many similarities including passionate, technical leadership, Silicon Valley roots, a strong commitment to customer satisfaction, and both companies are very fast at innovation and implementation. 

The Terms of the Deal

    1. Five9 shareholders will receive 0.5533 shares of Zoom common stock per share, creating a purchase valuation of $14.7B (based on the pri . . .

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By Dave Michels

Dave is an independent analyst and founder of TalkingPointz which is focused on enterprise communications. In addition to this (free and paid) content on TalkingPointz, he contributes to industry sites, can be found at major industry events, and provides advisory services to vendors and financial analysts.

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