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Bad for US: AT&T And Verizon

Colin here. I know I harp on this topic a lot, but I really believe that AT&T and Verizon are causing America great harm. They’re causing our country to be non-competitive, they’re dragging our industries and companies down like a…

V&[email protected]’s net$w(k iz starti&g to s*uck

Colin here: Most of our folks have switched over to T-Mobile these days. They have free unlimited data worldwide* and that’s just compelling for a global operation like ours. Now that T-Mobile has WiFi calling, there are no dead-spots in…

Is Verizon Wireless Falling Apart

Colin here. A number of users are reporting that when they make phone calls on Verizon they are more frequently getting error messages “The Verizon Wireless Number you dialed cannot be completed.” After a few more attempts the call goes…

Verizon is Messed Up

Colin Here. Verizon is a seriously deranged and inept bureaucracy in my opinion. Well, really, so is AT&T, but historically Verizon has had a markedly better network and better customer service. It’s all gotten comical at Verizon. On my Verizon…

Verizon VoLTE: Terrible, Horrible, Awful

Verizon’s voice quality on their CDMA is the worst of all major carriers in the US. This 20 year old waveform compression technique has long been obsolete and gives voice an under-water gurgling or warbling sound. It lacks high frequencies….

Defective by Design – Verizon Customer Service

Colin here. So, you find that you have been over-billed and you can’t work it out with the Customer Service representative. There is clearly an error, but your choice is either to pay it anyway or to start a dispute….

Cell Coverage: Perception and Maps

Colin here. Cell coverage is a subject of great office debate over who is best. Invariably a lot of anecdotal evidence will be given to support whatever view is offered. Rarely does this sort of discussion accomplish anything. One thing…

iPhone Users Should Nix 2 Year Verizon Contract

If you enter into a 2-year Verizon contract you are going to get screwed. Here’s the math: When you buy an iPhone in a 2-year contract you get a $450 discount off the retail price. If you immediately terminate that…

Cellular Maddness

For the past several years AT&T and Verizon have been like UPS and FedEx: copying each other’s pricing structures to the penny. (“Not oligopolistic says the US Supreme Court.”). But this year things are very different. The major  carriers have broken…

$20,000 per GB

We live in a world of almost free telecommunications. If you buy an IDDD SIM card in Hong Kong for USD$15 you will get 4 months of service and 240 minutes of talk time. Your local calling area will be…

Verizon Share Everything Plan is an IQ Test

I hate it when a company I want to do business with makes me feel stupid–or treats me like I am stupid. Cell phone companies excel at giving me this feeling. Note that I generally love Verizon. They have great…

Where is the Green?

At the recent Enterprise Connect it is a great event to effectively see the whole industry – what’s new, shifts in direction, what’s hot, and what’s not. The trick is to separate compelling news from the noise makers. I decided…

Droided: After a Long Detour Around the iPhone

The Droid is the best phone I have owned. I’ve been using an MS Mobile phone (Tmo Dash) for about 3 years. It was the best phone I ever owned until the Droid. But its been obsolete now for several…

iPhone Predictions

Gotta love iPhone Fans. I love the iPhone too, but I don’t own one. I respect the device and its huge contribution to cellular. It changed things dramatically: It reduced the control on hardware that carriers abused It effectively created…

Verizon’s High Fiber Diet

Ivan no longer mourns the loss of copper customers. Ivan Seidenberg, CEO Verizon Communications, indicated that at a recent Goldman Sachs investor conference (ironically, Goldman Sachs no longer mourns the loss of the mortgage industry either). Ivan said trying to…

Has Anyone Seen My Internet?

I love working at home. I save time and gas and get more done. Luckily, I have the right tools to ensure my productivity. Unfortunately my productivity does have a single vulnerability. A single Comcast connection to the Internet. My…