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Sad that Apple Intentionally Cripples its Products

There have been quite a few articles talking about how Apple has been crippling their Verizon/Sprint iPhone 7 phones to force them to go slower than the hardware allows. The story you will hear is a bit different from the…

Achoo! Yahoo and AOL Together at Last

I’ve taken a moment to pause and think about Verizon’s recent acquisition of Yahoo!. It would be easy to give a knee-jerk reaction of “Are they crazy?” So I wanted to ponder. To recap, Verizon sold off all of the…

Why Companies Like Verizon Buy Companies Like AOL

Ever since Verizon sold off most of their towers and then used the money to buy AOL (yes, really!) I have been trying to understand why. I was talking with the CFO in a large company that is a friend…

A Tip for Using Verizon Wireless

I don’t know what’s happened to Verizon’s network, but it has really declined in quality in the past year or so. I get a lot of “dots” of signal, but the throughput is frequently very minimal. I used to complain…

Recommended Cellular Rates

Let me throw out how I would price service if I was the Wireless Product manager: Charges would have two parts: A charge for every connected device. A charge for data usage. The charge to connect a device would be…

Simplified Pricing from Verizon Wireless

Tomorrow (August 13/2015), Verizon institutes new simplified pricing. You start by paying $20 if your device can make phone calls, or $10 if your device is data only, unless it is a smaller device like a watch in which case…

Verizon: You Expect Too Much

I have had a lot of problems with Verizon lately. Callers hear my phone ringing even though my phone isn’t ringing. After spending a few hours on the phone with them we got to the bottom of things. Verizon claims…

Verizon Sold its Towers

Verizon is a $120 Billion a year company. They are, more than anything else, a cellular telephone company. So it is forgivable that they sold off their landline business in California, Florida, and Texas. They previously sold off substantial landline…

Verizon Can’t Hear Me now

I spend a lot of time in Asia. Increasingly our operations and growth is in Asia. Plus, it’s an interesting place. So coming home to the US is always refreshing. Instantly noticeable are the empty roads (even in rush hour)…

The Bankers Should not be Allowed to run Verizon

The bankers should not be allowed to run Verizon…or even banks for that matter. Verizon has for most of its existence had a great cellular network. It’s been reliable, drop-call free, and fast. But recently this has all changed. Verizon…

Verizon: Can you VoIP Me Now?

Colin Here. I often write that Cell phone companies are models of bad management, greed, and technical ineptitude. Verizon’s new VoLTE is a perfect example.If you are using VOIP and a SIP phone app on your smartphone you know that…

Verizon Buys AOL

Verizon is acquiring AOL. Yes, THE AOL that is famous for still having over a million $20 a month accounts that use dial-up Internet access. It’s the perfect strategic fit for them, and the moment I heard about this merger…

Bad for US: AT&T And Verizon

Colin here. I know I harp on this topic a lot, but I really believe that AT&T and Verizon are causing America great harm. They’re causing our country to be non-competitive, they’re dragging our industries and companies down like a…

V&riz@n’s net$w(k iz starti&g to s*uck

Colin here: Most of our folks have switched over to T-Mobile these days. They have free unlimited data worldwide* and that’s just compelling for a global operation like ours. Now that T-Mobile has WiFi calling, there are no dead-spots in…

Is Verizon Wireless Falling Apart

Colin here. A number of users are reporting that when they make phone calls on Verizon they are more frequently getting error messages “The Verizon Wireless Number you dialed cannot be completed.” After a few more attempts the call goes…

Verizon is Messed Up

Colin Here. Verizon is a seriously deranged and inept bureaucracy in my opinion. Well, really, so is AT&T, but historically Verizon has had a markedly better network and better customer service. It’s all gotten comical at Verizon. On my Verizon…

Verizon VoLTE: Terrible, Horrible, Awful

Verizon’s voice quality on their CDMA is the worst of all major carriers in the US. This 20 year old waveform compression technique has long been obsolete and gives voice an under-water gurgling or warbling sound. It lacks high frequencies….

Defective by Design – Verizon Customer Service

Colin here. So, you find that you have been over-billed and you can’t work it out with the Customer Service representative. There is clearly an error, but your choice is either to pay it anyway or to start a dispute….

Cell Coverage: Perception and Maps

Colin here. Cell coverage is a subject of great office debate over who is best. Invariably a lot of anecdotal evidence will be given to support whatever view is offered. Rarely does this sort of discussion accomplish anything. One thing…

iPhone Users Should Nix 2 Year Verizon Contract

If you enter into a 2-year Verizon contract you are going to get screwed. Here’s the math: When you buy an iPhone in a 2-year contract you get a $450 discount off the retail price. If you immediately terminate that…