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The End User’s Voice

I recently reviewed two current end user surveys. When corporations publish research studies it is usually to confirm their products, services, and strategies are aligned with customer feedback. No exception here. But what is interesting this time is that two…

It’s Busy Out There! UC Summer 2012

It’s been tough! Recessions, wars, scandals, and natural disasters collaborating to keep wallets closed. A lot of the UC sector was forced into hibernation mode, but the frost appears to be melting. The summer months are normally a bit quiet,…

Akhavan at CeBIT

At CeBIT 2012, Siemens Enterprise Communications CEO Hamid Akhavan summarized the the value of having UC embedded in everyday workflows and processes. There is a lot of opportunity in harmonizing communications media, devices and systems to achieve a more agile, responsive,…

SEN to Brand

This just in: Siemens Enterprise Communications is going to do some advertising. According to Ad-Week, they hired a new firm to spend $90 million on annual media spending. Presumably, this is associated with a major effort to rebrand the company….

Cisco and Avaya Leaders Again

Cisco and Avaya were once again identified as industry leaders. This time, by a new IDC worldwide unified communications Marketscape report. The report claims to use a “rigorous scoring methodology that produces a definititive assessment of each vendro’s current market…

SEN’s Course

Sometimes I forget about Siemens Enterprise. I’m a fan of their solutions and approach, but they aren’t exactly a marketing machine. Although rumor has it that might change next year. The fact I forget about them doesn’t seem to bother…

Amazon Expands Direct Access to its Cloud

Amazon AWS has done wonders for hosted data center applications and it practically defines the notion of a public IaaS cloud. As most UC enterprise voice vendors move toward supporting virtualization, it seemed voice in the public cloud was an…

Is That A Tablet In Your Pocket, or…?

My problem with tablets is they don’t replace anything. My smartphone replaced a lot of things, my laptop replaced my desktop. My Kindle replaces lots of books. From what I see, tablets don’t replace anything. They are a new device…

InterOp

May is a crazy month for conferences, and it is hard to keep up with the posts. The Interop conference is a shadow of its heyday years, but still a significant event for networking technologies. It used to attract more…

ALU’s Silent Auction

Lots of conversation this week about the possibility that Alcatel-Lucent intends to sell its enterprise business unit. I have a few thoughts on the matter. To my knowledge, no one at ALU has actually publically stated ALU Enterprise is for…

Where is the Green?

At the recent Enterprise Connect it is a great event to effectively see the whole industry – what’s new, shifts in direction, what’s hot, and what’s not. The trick is to separate compelling news from the noise makers. I decided…

Hosted Voice

Hosted Voice is a fascinating space and it is just getting started. Hosted voice, enabled by VoIP, started around 2005. The most well known pioneer was Vonage – but that was more conceptual in that the were always consumer focused….

Siemens Enterprise Communications

I had the opportunity to meet with Chris Hummel, the newly named CMO at Siemens Enterprise Communications. The conversation is published here (NoJitter). A few additional thoughts: I agree that SEN is a diamond in the rough. I was anxious…

Presenting the VoiceCon Disconnects

Movies have Oscars, Music has Grammys – I am launching the VoiceCon Disconnects. These are my awards for the disconnects between reality and the show. This is a less crowded topic as so many (including myself) have written about the…

Cloud Series 6: Voice Cloud Types

This post is part of a series: Part 1 The Cloud Part 2 Cloud Computing Part 3 Why the Cloud Now Part 4 Cloud PUNishment Part 5: Hosted Voice, Just Say No Part 6 is formally titled: 10 Ways the…

UC Innovation leads to the Dumb PBX

Over the past decade, the phone system business has changed dramatically. It changed from TDM to VoIP, from hardware to software, and from switching to unified communications (UC). The changes are not slowing. Traditional phone systems are threatened by cellular…