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TalkingHeadz Podcast with Rowan Trollope of Five9

Cloud contact center is potentially the most disruptive sector of enterprise communications. It’s centered in a perfect disruptive storm of cloud computing, the adoption/implementation of artificial intelligence, and the increased capability to both understand and customize the customer experience. You…

TalkingHeadz with Vasili Triant , VP #CCTR Cisco

Vasili (shown here without his new beard) leads Cisco’s contact center initiatives for premises, hosted, and cloud.

TalkingHeadz Podcast with Praful Shah of RingCentral

Praful has had a huge impact on enterprise communications. With both WebEx and RingCentral, he arrived early and contributed to creation of very successful companies. Also, as a key partner, RingCentral has also contributed to Zoom’s success. Praful tends to…

TalkingHeadz Podcast with Ilya Bukshteyn

One of the most interesting aspects of Microsoft’s journey is how the software company became savvy at hardware. Short answer is partnerships. And, the architect of the SfB and Teams room system solutions is Ilya Bukshteyn. Meeting rooms is critical…

TalkingHeadz with Bryan Martin of 8×8

Sorry for the delay in posting a TalkingHeadz interview. We strive for two a month, but that’s sometimes harder than it sounds. Perhaps all that pent up silence caused this podcast to come out a bit longer. Bryan is a…

TalkingHeadz with Tsahi

In addition to WebRTC, Tsahi is an avid science fiction reader!

TalkingHeadz Podcast with Alan Lepofsky

Subscribe to the TalkingHeadz Podcast on your favorite podcast player directory. Hear other episodes here. Transcription provided by Otter.AI. Evan Kirstel 0:00 And in this episode of talking heads will talk to Alan the paucity of Salesforce. Dave Michels 0:20…

TalkingHeadz Podcast: Michael Quinn

We cover a wide range of topics including the appropriate use of a gong and reasons to live in Amsterdam. Oh, and we also get into recent M&A activity including drivers and if any of it makes any sense. Subscribe…

TalkingHeadz Podcast with Harry Moseley, Zoom

For more TalkingHeadz interviews subscribe with your favorite podcast directory, or click here.

Google – How Suite it Is

Subscribe to TalkingHeadz on your favorite podcast directory. Transcription provided automatically by Otter.AI.

TalkingHeadz Podcast: Colin Berkshire

Yes, it’s true. Colin Speaks.

TalkingHeadz with Mathilde Collin of @FrontApp

The Front story is fascinating. Front raises the question: Is it easier to replace email or fix it? Mathilde thinks fix it, and that’s a road less traveled. Even better, Mathilde wants to fix calendaring too. The Front App is…

TalkingHeadz Podcast with Joe Manuele of Highfive

The podcast was recorded before the big news that Microsoft was going to adopt the Chromium engine in Edge. So, we didn’t get to ask Joe about that, but that’s got to be great for Highfive. Suddenly, WebRTC has arrived….

TalkingHeadz Podcast with Jonathan Rosenberg

See/hear other TalkingHeadz conversations here. TalkingHeadz Podcasts are available in iTunes and other podcast directories.

TalkingHeadz Podcast The UC Channel with Todd Abbott

  It’s been a few weeks since we posted a TalkingHeadz. We try to queue these up more evenly but got hit with a last minute cancellation and then a whirlwind of conference travel. See/hear other TalkingHeadz conversations here.

TalkingHeadz Season 2

The first TalkingHeadz for Season 2 is What’s Next Jason Goecke? First, a few wordz about our new podcast format. Evan and I started TalkingHeadz as a video series. The first view videos were 30-40 minutes, and the feedback was…

TalkingHeadz Tom Schollmeyer

In this TalkingHeadz, Evan (Twitter and LinkedIn) and I (Twitter and LinkedIn) discuss the state of customer engagement with Tom Schollmeyer, former CEO of Serenova. Tom has also held leadership roles at Avaya and Five9, which came up during our conversation. Now back in…

TalkingHeadz #12 Denise Hazime of Prodoscore

In this TalkingHeadz, Evan (Twitter and LinkedIn) and I (Twitter and LinkedIn) discuss the benefits of cross-platform analytics for productivity in a cloud-delivered world with Denise Hazime,  the Founder of Prodoscore. Prodoccore evaluates and scores user activity across multiple cloud services.

TalkingHeadz #11 Dan O’Connell from Dialpad

Last May, Dialpad, the little UCaaS that could, announced it was acquiring TalkIQ. In this TalkingHeadz, Evan (Twitter and LinkedIn) and I (Twitter and LinkedIn) discuss “that’s what she said” with Dan O’Connell the newly named GM of VoiceAI at Dialpad. Dialpad and TalkIQ had…

TalkingHeadz #10 Joe Burton CEO Plantronics (and Polycom)

In this TalkingHeadz, Evan (Twitter and LinkedIn) and I (Twitter and LinkedIn) discuss the human aspects of communications with Joe Burton,  CEO of Plantronics (and as of this month Polycom too). It was almost exactly 49 years ago that Plantronics landed on the moon inside Neil…