Top takeaways from a Fuze-hosted summit on the future of work
Video providers, having conquered the mechanics, are now focusing on engagement.
Never before has the collaboration portfolio been so aligned – across the business and into the contact center
After decades of delays, video has arrived, and is becoming the new voice.
Here’s my list of potential suitors.
This SMB service is an exceptional value for what it does, but it comes with several gotchas.
Competition will intensify, but as the company has shown all along, it’s not to be underestimated.
Google intends to use its leadership in AI as a primary means of differentiation in the enterprise communications space.
A clever alliance that benefits both companies is indicative of how CCaaS is changing.
At Enterprise Connect 2019, AI was broadly about computers performing human-like behaviors and learning from tagged data and outcomes.
The results are in, and we have an exciting Innovation Showcase on tap this year at Enterprise Connect.
Expect plenty of video conferencing news at Enterprise Connect 2019.
Actionable analytics is the focus of this year’s Enterprise Connect Innovative Showcase; submit now!
The company carries on in transitioning its diverse portfolio from products to services.
It’s becoming clear now that they’ve been busy at Cisco, and we are in for an unveiling in terms of both updates and roadmap.
Market research firm Gartner changes up its reporting strategy for a maturing UC market.
This is the year that we prioritize doing more with less (or the same) in communications and collaboration.
New Five9 CTO and head of AI talks about his career transition and the opportunities that lie ahead for him and the company.
When a company announces an acquisition, it can be hard to predict if it will be transformative or forgotten. For example, Cisco’s acquisitions of Webex (2007) and Tandberg (2000) significantly shaped the company’s collaboration business. On the other hand, few…