Multicloud means different things to different providers; enterprises are advised to evaluate claims carefully.
Instead of going it alone, Alcatel-Lucent Enterprise (ALE) has decided to leverage RingCentral’s global reach in its UCaaS pursuit.
New video innovations improve how we appear on camera, make eye contact more natural, address security concerns, and much more.
ScreenMeet, ScheduleOnce, and DocuSign are a few apps that can help teams collaborate with customers and partners beyond the walls of their enterprise.
Shining a light on real-time policy enforcement, zero-trust identity management, AI-based compliance, and end-to-end encryption for UC and collaboration
The shift from product to service is opening up new opportunities to improve and deliver customer engagement.
Find out what developments happened this month that could curtail our use of this historical messaging system.
Assuring the security and privacy of communications and collaboration data is more important now than ever
Less demand for commercial real estate, a mortally wounded office space – these changes make it necessary to revisit prior conclusions and assumptions.
A new hardware device enables a small business to leverage a fixed wireless connection for its data and UCaaS needs.
As enterprises try to solve the collaboration puzzle, providers like Sneek.io, Front, and Prodoscore are doing their part to facilitate WFH during COVID-19.
With a new slate of announcements, Google continues to give its conferencing app some much-needed attention… as interest in meetings explodes during COVID-19 crisis.
In this new reality, at-home agent technology is well-prepared.
In the first three months of 2020, Zoom saw a twenty-fold increase in usage as it just reported it hit 200 million daily users – but now the company must urgently rebuild goodwill and trust.
Company showcases an impressive unified offer that utilizes a single application on a single framework.
Product launches and updates came steadily and frequently throughout the past year.
Make customers feel heard and wanted or risk losing loyalty.
Google is great at ideas, but tends to leave the implementation to others — namely, Microsoft.
What to expect next week at Avaya Engage
The innovation Showcase at Enterprise Connect 2020 will feature needed solutions for improved enterprise security.