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UC and Conferencing

Does UC include conferencing? The vendor pitch is always yes, but in reality conferencing is often acquired separately.  My wife just started work at a new company and on her first day she was given a Skype for Business account…

Post Ignite #Skype4B 2Pager

I was really looking forward to attending Microsoft Ignite. No other UC product has impacted the enterprise more than Skype4B.  The product was on a fairly linear development path that started with basic IM over a decade ago. But things accelerated over…

The Explosion After Ignite

This week was Microsoft Ignite – its now annual conference for IT Pros. I will be posting more about Ignite soon, including a new 2Pager next week. The week’s biggest Skype4B news wasn’t really at Ignite. News is spreading now that both…

Logitech Materializes Project Rigel

Microsoft continues to improve the Skype for Business video experience. Recent updates include the launch of the Surface Hub, broadcast and translation services, international POPs for conferencing, the upcoming ability for multinational organizations to keep meetings regionalized, and now a new…

What Happened to Skype?

Everyone uses Skype. That’s why MS bought it. But something is terribly wrong.  I use Skype on multiple devices, and it’s no longer in-sync.  My laptop is marking lots of conversations as unread, even though I read them – even…

A Fork in Avaya’s Road

There is quite a bit of speculation about Avaya’s near term future. As you may recall Avaya announced plans to evaluate options regarding its capital structure. I wrote about this here. Based on gossip and chatter, it seems that something…

Skype Meetings Simplifies Confuses

It was too good to last. Microsoft had it all nicely organized. There was Skype – the consumer app that everyone knew and Skype for Business (SfB). Lync was a great name, but for those unfamiliar with Lync the quickest…

Why I Don’t Like My Surface Pro

I got my Surface Pro 3 in the Spring of 2014. I ordered it before they were were shipping. Microsoft has done well with these machines. They are very popular and it seems  most people I see with them really…

Newz Snippets Spring-2016

Sometimes being succinct, yet thorough, and presenting details without fluff and hype is refreshing. Here, we round-up recent advancements around business telephony and unified communications products and services – in a brief, quick-take type of format. Read about some of…

Similarities and Differences in Rowan and Zig Keynotes #EC16

I find it interesting how similar and dissimilar the Microsoft and Cisco keynotes were at Enterprise Connect 2016. The two tech giants have overlapping messages and visions with entirely different approaches; visions and objectives. Both spokesmen are pros and they…

Microsoft’s Skype for Business Cloud PBX

Microsoft has introduced a new premium Office 365 Enterprise Suite subscription plan called E5 that adds enterprise voice features to its hosted service, Office 365. Microsoft’s new E5 bundle makes it possible for businesses to use Office 365 as their…

Tough Week due to Redmond

Obviously this didn’t happen all happen in the same week, but it hit me all in the same week – last week. Before I start shitting on Microsoft – let’s be clear that I’m allowed. I’m a PC – I don’t have…

Numonix RECITE 3.0, Beyond Voice

Numonix, a call recording and quality management software developer based in Boca Raton, Florida, releases a new version of its flagship RECITE recording solution. The latest RECITE version 3.0 introduces multi-media recording, specifically the monitoring and recording of chat, video…

The Skype that I Wanted

Colin here. Five years ago everybody used Skype. I used it many times a day to call my contacts across the world. I was starting to use Skype for local phone calls, too. Skype was destined to be my device-independent…

Blabbing with Kevin #Skype4B

I did another Blab – this time with Kevin Kieller and we blabbed about Microsoft Skype for Business.  I asked him some tough questions like why IM doesn’t always work.  Matt Landis also popped in. This Blab had a technical difficulty…

The OS for the Enterprise

Back in the days when I had the Director of IT title, the OS discussion was relatively limited. Windows. But it isn’t so simple any more. The server side has Windows, Linux, and hypervisors, and public cloud options. The client…

Skype4B and PSTN UCaaS is an E-Ticket Ride

Admission at the Disney parks now covers all the rides, but it wasn’t always that way. My dad worked at TRW and what I considered to be the biggest benefit of him working there was “TRW Night At Disneyland” simply because…

Dear Dave 1

In May, Dave Maldow and I recorded a conversation dubbed Chatting with Dave.  There’s quite a bit of overlap between UC and video, and I really enjoy my conversations with Dave. This time we decided to record responses to letters…

Big Break for Microsoft Phones

Microsoft got rid of Nokia, and everyone is talking about the death of Microsoft Mobile. I think otherwise – getting rid of Nokia was probably the best thing that could happen for Windows mobile phones. Pre-iPhone, Microsoft was on a roll…

Why the Slack Bubble Will Burst

Slack is a fascinating phenomenon. The company was only launched 16 months ago. Last April, it reported 750k “active users.” It is a freemium business application with an unusually high conversion rate (+25% of its users pay for services). Slack…