TalkingHeadz with Raluca Monet on Google CER CCaaS
I think it was 2018. I was curious to see how far one can go with a Chromebook. I use a full desktop at my desk, but replaced my Windows Laptop that I used for travel with a Pixelbook. The …
Chrome Enterprise CCaaS – New Paper
I switched to a Chromebook for travel in 2018. It was a bit of a personal challenge to see if one can survive on such a limited device. I still use it exclusively on travel, and it’s not a limited…
I loved Google Fi So I Let It Go
I tried Google Fi. I really wanted it to work. The idea of just having a simple, straightforward plan was appealing. What I found was that it was expensive and worked very poorly on an iPhone. It was not a…
Google Fi Fumbles on iOS
I was very excited when I upgraded my iPhone 7 Plus to a new iPhone 12 Pro Max. The biggest, most exciting feature was dual SIM capability. It was exciting because I could use Google-Fi for international traveling and also…
TalkingHeadz with Javier Soltero of Google Workspace
This was a really fun conversation. Javier didn’t hesitate or deflect any question we threw at him. Quite the opposite, he provided thorough and thoughtful responses. This is actually new for Google. I’ve been following Google’s productivity solutions for over…
Epic App Store Fight
Apple’s App Store monopoly is being attacked again! This time by Epic, last time by Basecamp, and previous times by Netflix, Match, Spotify, and I’m sure others. It’s a complex battle with sound arguments on both sides. So, in this…
TalkingHeadz Podcast with Antony Passemard, of Google CCAI
There is a great flow to this dialog, I think I will call it: Dialogflow. Also, the three participants sound really human. Most of the talk about AI is hype. However, there are two areas in enterprise communications where we…
Will Google Acquire Slack?
I just spent a few days with team Slack at its Spec conference. I’ve had pleasant conversations with both of its founders. They seem sincere to me, that is not a lot of spin. Everyone has heard the story that…
Thoughts on Google Fi
Should you switch to Google Fi now that it works on both Android and iPhone? It’s an enticing option: Pay a minimum of $20* a month and a maximum of $80* a month for “unlimited*” <cough cough> phone*, text*, and…
Life on a Chromebook
I use a desktop at the office, but on the road I have always used a Windows laptop. I avoided the Mac vortex, and stayed mostly within a single Microsoft Ecosystem. Though, my adoption of Google products and services has…
My Thoughts from #GoogleNext19
It’s easy to summarize Google Next in just 10 minutes if you ignore most of it. The event had 30,000+ attendees. 500+ sessions. 400+ customer speakers. And thousands of conversations and ideas. In this video, I focus on communications and…
Nested Microphones
Bonus, a post from Colin and a rebuttal from Dave. “Google put a microphone in Nest Secure and forgot to tell anyone.”This has been a frequent headline in the past week as it has been discovered that the Google Nest…
RCS is Coming
2019 will be the year that RCS moves from tech punchline to reality. One never knows if a Google initiative is real or a lark (and to be fair we still don’t know), but Google’s efforts with RCS are coming…
Do E-Boards Foster or Hinder Collaboration?
“I believe whiteboards are an evil presence in meetings … Simply going to the board and picking up a pen changes the whole dynamic of meeting ownership, agenda, control and creates a power-dynamic that is pretty hostile to collaboration.” These…
James Damore and Google
I think the whole thing about James Damore and Google is misunderstood. Damore hit a nerve that touches the right, left, male, and female portions of our society in different ways., and everyone is screaming. But that’s not the point….
Is the Government Listening?
I was considering purchasing a Nest Protect smoke detector system for my home until I turned my brain on. The Nest Protect smoke detector has a microphone in it. The purpose for this is to listen at the audio announcements…
Google, Vonage, and RCS
We all know messaging is big right now – WeChat, Facebook Messenger, WhatsApp, Slack, Spark, the list goes on. It really all started with good ol, obsolete SMS. SMS is one of the big three that along with PSTN and…
Google Search is Obsolete
Internet web searching still uses what is basically 1990s full-text searching technology. It’s time for an update. 1990s technology took every word in a search query and tossed out noise words like “of” and “the”. It then had a list…
Google Fi is Faux
I get asked quite a lot about Google FI. Google FI is a phone service where you pay $10 per gigabyte. This rate is effectively pro-rated into partial gigabytes. The great thing is that you can use your data in…
The OS for the Enterprise
Back in the days when I had the Director of IT title, the OS discussion was relatively limited. Windows. But it isn’t so simple any more. The server side has Windows, Linux, and hypervisors, and public cloud options. The client…