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Epic App Store Fight

Apple’s App Store monopoly is being attacked again! This time by Epic, last time by Basecamp, and previous times by Netflix, Match, Spotify, and I’m sure others. It’s a complex battle with sound arguments on both sides. So, in this…

TalkingHeadz Podcast with Antony Passemard, of Google CCAI

There is a great flow to this dialog, I think I will call it: Dialogflow. Also, the three participants sound really human. Most of the talk about AI is hype.  However, there are two areas in enterprise communications where we…

Will Google Acquire Slack?

I just spent a few days with team Slack at its Spec conference. I’ve had pleasant conversations with both of its founders. They seem sincere to me, that is not a lot of spin. Everyone has heard the story that…

Thoughts on Google Fi

Should you switch to Google Fi now that it works on both Android and iPhone? It’s an enticing option: Pay a minimum of $20* a month and a maximum of $80* a month for “unlimited*” <cough cough> phone*, text*, and…

Life on a Chromebook

I use a desktop at the office, but on the road I have always used a Windows laptop. I avoided the Mac vortex, and stayed mostly within a single Microsoft Ecosystem. Though, my adoption of Google products and services has…

My Thoughts from #GoogleNext19

It’s easy to summarize Google Next in just 10 minutes if you ignore most of it. The event had 30,000+ attendees. 500+ sessions. 400+ customer speakers. And thousands of conversations and ideas. In this video, I focus on communications and…

Nested Microphones

Bonus, a post from Colin and a rebuttal from Dave. “Google put a microphone in Nest Secure and forgot to tell anyone.”This has been a frequent headline in the past week as it has been discovered that the Google Nest…

RCS is Coming

2019 will be the year that RCS moves from tech punchline to reality. One never knows if a Google initiative is real or a lark (and to be fair we still don’t know), but Google’s efforts with RCS are coming…

Do E-Boards Foster or Hinder Collaboration?

“I believe whiteboards are an evil presence in meetings … Simply going to the board and picking up a pen changes the whole dynamic of meeting ownership, agenda, control and creates a power-dynamic that is pretty hostile to collaboration.” These…

James Damore and Google

I think the whole thing about James Damore and Google is misunderstood. Damore hit a nerve that touches the right, left, male, and female portions of our society in different ways., and everyone is screaming. But that’s not the point….

Is the Government Listening?

I was considering purchasing a Nest Protect smoke detector system for my home until I turned my brain on. The Nest Protect smoke detector has a microphone in it. The purpose for this is to listen at the audio announcements…

Google, Vonage, and RCS

We all know messaging is big right now – WeChat, Facebook Messenger, WhatsApp, Slack, Spark, the list goes on. It really all started with good ol, obsolete SMS. SMS is one of the big three that along with PSTN and…

Google Search is Obsolete

Internet web searching still uses what is basically 1990s full-text searching technology. It’s time for an update. 1990s technology took every word in a search query and tossed out noise words like “of” and “the”. It then had a list…

Google Fi is Faux

I get asked quite a lot about Google FI. Google FI is a phone service where you pay $10 per gigabyte. This rate is effectively pro-rated into partial gigabytes. The great thing is that you can use your data in…

The OS for the Enterprise

Back in the days when I had the Director of IT title, the OS discussion was relatively limited. Windows. But it isn’t so simple any more. The server side has Windows, Linux, and hypervisors, and public cloud options. The client…

Why is Google So Stupid

Fifteen years ago, the state of the art of full-text searching was word proximity based searching. You hand the search engine a few words and the documents with those words come back, usually sorted intelligently based upon the proximity of…

UCaaS + Google Apps

Perhaps the biggest mystery in the world is why Google doesn’t add enterprise-class voice solutions to its UC portfolio. I don’t have that answer, but solutions are appearing from partners. Last week Vonage acquired gUnify which offers a very strong…

EC15 Keynotes Google

This last post of this four part series of keynote presentations at Enterprise Connect 2015 is about Google. The keynotes, in order of delivery (and posting), were: Rowan Trollope of Cisco Gary Barnett of Avaya Zig Serafin of Microsoft Adam…

Crazy October

It was true last year too – October is a crazy month in the world of UC. This October 2014 is filled with travel, briefings and trials. On the travel side, I’m doing a 4 city road show with AVST,…

Lync, Skype, and IM

I can’t recall when I started using Skype – probably around 2007. It’s incredibly useful – at least it was. I’ve begun removing contacts from Skype because their presence indication is always green/available. Presence is one of the key features…