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Sticks and Phones

It may be common for field staff to attack their competitors, but it’s rare for senior executives to publicly engage...

PureCloud FY2015

I’ve said before that Interactive PureCloud is the sleeper among these new workstream communications and collaboration (WCC) services. That’s because...

Blabbing with Zeus

Zeus and I lost our virginity together – we did our first Blab. Blab is where video conferencing and social...

#GIACSF12

Last week, Genesys, now a part of Permira, hosted its Industry Analyst Conference in San Francisco, CA. This was the...