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Innovation is Alive and Well

At Enterprise Connect there is something new… the Innovation Showcase of which I am the director. A very interesting process. We set out to find small companies that are doing truly innovative things in enterprise communications. On No Jitter: At…

Innoprise

Two words you don’t see so often together are innovation and enterprise. Innovation is often associated with young upstarts that intend to disrupt the established order – better, faster, cheaper. Enterprise conjures images of large organizations that were, at one…

Upcoming Shows

It’s Spring – time for shows again. Obviously we just got done with VoiceCon – the big mama Enterprise Voice show. Next up confirmed: Ecomm April 19-21 San Francisco: This will be my first time at Ecomm – from what…

Presenting the VoiceCon Disconnects

Movies have Oscars, Music has Grammys – I am launching the VoiceCon Disconnects. These are my awards for the disconnects between reality and the show. This is a less crowded topic as so many (including myself) have written about the…

February Musings

Despite the absence of very many posts here on PinDropSoup – It was literally a busy month. The future of the phone conversation got updated at NoJitter with Remember When IP Phones Were Cool?. This is becoming a series of…

Here Comes VoiceCon (Rant)

VoiceCon is coming-up in Orlando. It is a great event – probably the best venue for serious UC discussions, demos, and news. And this year’s conference will be even better since I’ve been invited into the program three (3) times!…

VoiceCon – Clear Signaling and No Jitter

This week is VoiceCon-SFO. This event is fueling a number of upcoming posts. But let me just share a few observations. First off, VoiceCon always exceeds my expectations. This year is no exception, but in unexpected ways. I’ve been Tweeting…

The Unspoken Future of Voice Mail

There is only one thing that frustrates me more than voice mail, people who don’t have voice mail. Five words I hate to hear: “Can I take a message?” “Tell Victor that Ramon – -the fella he met about a…

It’s A Paradox, You See

Unified Communications, or UC, is creating an ingenious paradox for the traditional PBX makers. Oh the Irony of it all. I got my Telecommunications degree from the University of Colorado (UC), talk about being ahead of one’s time. I should…

VoiceCon MCO A Rejuvenation

I just got back from the Voicecon conference in Orlando. I wasn’t sure I wanted to attend. Six months ago, I went to Voicecon SFO, and really how much could change? Plus, the recession and all, I figured there wouldn’t…

A Day at VoiceCon – SFO

Made a day trip to San Francisco for a few tasks including VoiceCon. Not used to the big city crowds. Fortunately VoiceCon offered a break from city life with wide open spaces. A few observations. Completely surprised how many booths…