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Evernote and Cisco?

The story and predicament of Evernote is fascinating. The company should have gone out of business long before – and almost has several times. It was way ahead of it’s time. Evernote is one of my essential applications. I use…

Sparking Conversations

Cisco’s Spark service overlaps with the company’s UC and TelePresence solutions. For example, all three solutions support video conferencing. Last June at CiscoLive, the company provided a glimpse of how Spark will transition from overlap to glue. In his keynote Rowan…

Blabbing with Zeus

Zeus and I lost our virginity together – we did our first Blab. Blab is where video conferencing and social media intersect. We talked about Workstream Communications and Collaboration and jointly addressed several questions and topics including: How is WCC different…

Cisco and Apple

Apple and Cisco announced they are creating a “fast lane” for iOS business users with the optimization of Cisco networks for iOS devices and apps. The announcement took place at a Cisco sales event and featured both Tim Cook and John…

Recent Briefings 070515

AC Rules. It never occurred to me how the popularity of teleworking may be impacting the HVAC market. I know that I bought an air conditioner for my home office and I suspect I am not alone. Add someone else’s…

Why the Slack Bubble Will Burst

Slack is a fascinating phenomenon. The company was only launched 16 months ago. Last April, it reported 750k “active users.” It is a freemium business application with an unusually high conversion rate (+25% of its users pay for services). Slack…

A Few Things in Common Between ININ and Cisco

Last week there were two worthwhile simultaneous events: Interactions 2015 and CLUS. Interactions 2015 was hosted by Interactive Intelligence in Indianapolis, IN. CLUS, or Cisco Live, was hosted by Cisco in San Diego, CA. It was impossible to attend both….

Keeping up with the DiDatas

The channel is changing, and the Solution Integrators (SIs) and Global Solution Integrators (GSIs) are the benefactors. Dimension Data (DiData) is living proof. The UC/Telecom industry has predominately relied on local VARs or dealers to sell and support their products to…

2Pager Posted on Cisco-Tropo

The first time I met Jonathan Taylor was soon after the announcement of Voxeo Labs. Taylor founded Voxeo (now acquired by Aspect) and feared that its growth and operations were potentially distracting Voxeo from ongoing innovation. Voxeo Labs later became Tropo –…

EC15 Keynotes Cisco

In this four part series, I will examine each of the keynote presentations at Enterprise Connect 2015. Sorry about the delay, but I took spring break off with the family. The keynotes, in order of delivery, were: Rowan Trollope of…

What to UC in 2015

2015 is off to a bold start. Here’s a handy guide for some of the drama to watch for this year. ALUE ALU who? With regards to ALUE, most of us fell asleep while its parent worked to unload it….

Starting A Video Call On-Time

I do prefer video conferencing over audio-only meetings, and I find myself increasingly annoyed with audio-only forums. The audio-only call remains popular, but the excuses are getting weaker, like bad hair day. However there is one frequent complaint that actually…

Split-Up or Shut-Up

In a recent interview, investor superstar Marc Andreessen told Bloomberg’s Emily Chang at the Salesforce Dreamforce Conference on Wednesday.  that if a technology company is more than 20 years old, then “they’ll probably benefit from being broken up, and many of them…

WebEx Becomes Persistent

Today Cisco formally announces its latest release of WebEx. It is hard to believe that WebEx dates back to 1996. Cisco acquired the conferencing company back in 2007. It’s also hard to believe that it has taken this long for…

Chambers is on the Bridge

Chambers likes to do interviews, but they are mostly on point about something Cisco just announced. I thought this Wall Street Journal Interview captured more about Mr. Chambers than most. Though I disagree with the Trek reference. If you want to…

Cisco Intercloud

The week after Enterprise Connect, at Cisco’s worldwide Partner Summit conference, Cisco announced Intercloud. Cisco will invest $1 B in the next two years to build its expanded cloud business, and we expect the incremental capabilities and investments from our partners to expand…

A Room With A View

Somewhere within the hard phone v softphone debate is an emerging class of collaborative endpoints. These are devices and/or accessories that facilitate collaboration. It’s a new and growing category of hardware that lies between an app and a device. I…

IBM and SIP Phones

IBM sold off its low end server business to Lenovo. Lenovo was born when IBM sold off its PC and laptop business. Why would a computing company want out of computers? Well, they kept the good stuff (mainframes), but it…

Reflections on Cisco Summit

At the end of October I attended the Cisco Collaboration Summit 2013. It was my fourth conference of the month, followed by November commitments, so my backlog prevented me from writing sooner. This was an important event, but not because…

The Week Ahead with WebRTC

The great codec debate for WebRTC may finally come to a close this week. There’s lots of ways to look at the issue – open vs. closed, defacto vs. disruptive, solution vs. problem, and so on. Since my post on Cisco’s…