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The Rowan Era at Cisco Ends

Today, the Internet belched. The news first came from Cisco that Rowan Trollope “is taking the next step in his career and leaving Cisco to become CEO at another company effective May 3.” Soon after that came the press release…

Cisco Spark is Dead

Cisco just wrapped up its Collaboration Summit (Summit de Webex). Below is a short video with some of my key points. I will soon published a full report that captures all of the announcements and my thoughts on their strategy….

Next Stop Phoenix #CollabSummit

This Week is the Cisco Collaboration Summit in Phoenix, Arizonia. This is Cisco’s first event since closing on its acquisition of BroadSoft, so I am hopeful to get some answers to how the tech and vision of the two companies…

Consolidation Round-up

The business communications industry is evolving fast in terms of technology, but also in the number of vendors and providers competing in this market. There were several major shake-ups that impacted the unified communications (UC) space in 2017. Mitel purchased…

A Year in SMB

More options are always a good thing, and in that sense, 2017 was a good year for small and mid-size businesses (SMBs) seeking new business communications solutions. Market statistics vary, but all agree that the SMB opportunity is a massive…

UnAuthorized FAQ Regarding Cisco and BroadSoft

Last month, Cisco upstaged BroadSoft’s annual Connections conference with news that the two companies agreed to be one. Acquisitions and mergers are complicated matters that take months to resolve. Because sometimes these deals don’t actually close (such as Mitel-Polycom), this…

Cisco Spark Security

Today, Cisco made its first major announcements on Spark since its January launch of the Spark Board. The company says there are more major announcements still planned for this year. Cisco’s announcements fall into two broad categories: Security End-to-end message…

Microsoft versus Cisco: A Classic Three-card Monte Con

If you are spending time debating between Cisco and Microsoft communications solutions, you are likely falling victim to the classic three-card monte con. The Three-Card Monte Con The three-card monte con is simple. A dealer places three cards face down…

Chuck and Tim

Last week I attended Cisco Live – an excellent and informative event. This year the event overall was focused on Cisco’s next generation of networking or Cisco Digital Network Architecture (DNA). As DNA was announced the previous week, there were…

Cisco Simplifies Business Edition for SMBs

Cisco recently expanded its Business Edition family of all-in-one communications platforms with a new model optimized for small and mid-size businesses (SMBs), the Business Edition 4000.  The new system joins the portfolio as a voice-centric telephony appliance for simple office…

Quick Thoughts on Cisco Acquiring MindMeld

Today, Cisco announced its intent to acquire MindMeld, an artificial intelligence company based in San Francisco, for $125  million in cash. The deal is expected to close before the end of the year. The acquisition will be used to fuel…

Despite the Cloud, Part III

The year 2017 started with a bang with respect to new premises-based telephony solutions hitting the market. Five vendors on our radar have introduced new on-site hardware in recent weeks – Accent (VoiceONE Onsite), Cisco (Business Edition 4000), Epygi (QX20…

Cisco Buys Into Named Data Networking

Named Data Networking (NDN) is the future of network routing and security.  IPv6 is not the future of networking as I have blogged before.  This was validated last week by Cisco with their acquisition of PARC.  NDN has other names…

Cisco’s iPhone Moment

The iPhone changed the world, and every company wants its products to be the next iPhone. Unfortunately, products with the disruptive force of the iPhone are inherently rare in part because there are few products with such mass, global appeal….

The Fast Lane for iOS

Last August Cisco and Apple announced a partnership to improve the usability of Apple iOS devices in enterprises. A partnership to create a fast lane for iOS business users by optimizing Cisco networks for iOS devices and apps, integrating iPhone with…

Cisco Has a Secret

Cisco has a secret it can’t wait to tell. It won’t be much longer though – the cat comes out of the bag in a few weeks on January 24th. But, the writing is on the wall. That’s because Cisco employees and…

Cisco’s Subscription Pricing for Premises and Cloud

The collaboration team at Cisco has been working to find solutions that ease the buying decision process and remove some of the barriers typically associated with purchasing a business communications solution.  Upfront costs, complex installations, lengthy deployments and long-term contracts…

What I Saw at Cisco Oslo

I recently spent a cold October day at Cisco Oslo. This office supports about 500 Cisco employees,  80 percent of which are engineering focused and about half of the engineers once worked at Tandberg. OJ Winge, Previously of Tandberg, Cisco, and…

UC and Conferencing

Does UC include conferencing? The vendor pitch is always yes, but in reality conferencing is often acquired separately.  My wife just started work at a new company and on her first day she was given a Skype for Business account…

Cisco Spark, Slack ignite fledgling team messaging market

One topic I regularly get asked about is Cisco Spark. Specifically, is anyone using Cisco Spark? In a recent Network World interview, Rowan Trollope, Cisco’s head of collaboration, finally provided a clue. He said the messaging application has more than…