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The End User’s Voice

I recently reviewed two current end user surveys. When corporations publish research studies it is usually to confirm their products, services, and strategies are aligned with customer feedback. No exception here. But what is interesting this time is that two…

BT Offers Lync Pilot

On NoJitter, I recently attempted to explain Lync licensing (Lync Licensing: Effective Confusion). I recently completed a 40+ page report “summarizing” Lync licensing for a major research and analyst firm. The bottom line is Lync licensing is complex, but partially…

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