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Verizon Share Everything Plan is an IQ Test

I hate it when a company I want to do business with makes me feel stupid–or treats me like I am stupid. Cell phone companies excel at giving me this feeling. Note that I generally love Verizon. They have great…

Dial Oops for Area Codes

Area Codes are a nightmare. We have all lived through an Area Code “split” where an Area Code is broken up into two or more so that we can have more phone numbers. It means updating all of our address…

A Brief History of AT&T – Part 3

Today’s AT&T isn’t much like the AT&T from pre-divestature. It doesn’t own Western Electric, it doesn’t have Bell Laboratories, and it isn’t even the same corporation. Today’s AT&T is a renamed Bell South, one of the divested Bell Operating Companies. Bell South simply purchased the AT&T name, along…

Welcome to the Buffet

So as I entered the all you can eat buffet in my local town I was greeted and welcomed in, along with a friend. I paid my $9.95 admission and looked forward to a filling meal. The food was OK,…

Stop Chatting

The new iPad does not allow FaceTime calls to be made using LTE. FaceTime is the Apple picture phone service that lets you video chat. Now, most businesses want to sell you their products. When you visit a store they…

A Brief History of AT&T – Part 2

AT&T today exists through the strangest of history. What is known today as AT&T is really the corporate entity of Bell South, one of the operating companies that spun off from AT&T. And, that company is the merger of several of the…

A Brief History of AT&T – Part 1

Thirty years ago I worked for the Bell System. It was a company that I was proud of. We created the best telecommunications network in the world. Our official mission statement was “To provide the best possible service at the lowest possible…

Can You Hear Me Now?

For two years I struggled with AT&T on my iPhone. So bad was the service that my voice mail message stated: “Thanks for calling. If this is the first time you reached this message, please hang up and call me…

Top Comm Stories

Social Networking Gets Serious: Who would have predicted the role 160 characters could play in revolt and revolution? Social networks have far more influence than many of us care to admit, like a single match that can destroy an entire…

New From AT&T: A Fee For No Fees

When touch-tone dialing was new, the Bell System charged a small fee for the service. It was actually cheaper to provide touch-tone (the registers that hear dialing were freed-up much quicker). The Bell system figured out that customers liked the…