Four days ago I was interested in Verizon OneTalk, a service that lets me move my phone number into the cloud and then have menus, voice mail, and simultaneously ring multiple phones at the same time.
The website gave me some glittering generalities, but nothing specific. To learn more, I was required to fill out a questionnaire and have a sales rep call me back (See Part 1 of my OneTalk Saga here). I filled out the excessively long, detailed form and waited for my callback.
Today (four days later) a rep called me. He didn’t know why he was calling me. All he had was my name and number and a message to call; none of the information that I filled into their form or even that I was inquiring about OneTalk was provided to him. So everything that I provided on their needlessly long form seems to have been for nothing.
The rep told me that OneTalk for my line would cost $70 a month. I needed their app ($25 a month) and every number that I ported in would be $20 a month. Then, I needed the “dialer” for $15 a month. He didn’t know what the dialer was good for, but I definitely needed it. To me it all added up to $60 a month but he assured me it would be closer to $70 a month. If I wanted a desk phone that would definitely be $25 a month more, and if my secretary wanted to be on the system that would be $20 a month more for her number and $25 a month for her app. ($45 for each additional person, including a phone.)