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TalkingPointz provides the latest viewz, opinions, and research on enterprise communications and collaboration

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The Hawthorne Effect

One of the more interesting discoveries of the Bell System was the “Hawthorne effect”.  The discovery was that the mere...

RCS is Coming

2019 will be the year that RCS moves from tech punchline to reality. One never knows if a Google initiative...

Apple’s Excuses

Apple has reported disappointing sales, particularly in China. Apple CEO Tim Cook at partly attributed the weakness to “a slowdown...

Broadsoft Connections 2018

Cisco-BroadSoft hosted its Annual Connections Conference right on schedule. This was the first official opportunity to hear how things are...

Opentalk18 (Talkdesk)

Talkdesk is a strong indicator of how quickly things are moving in the contact center space.  This young billion dollar...

Betting on Magenta

I’ve always thought T-Mobile’s Legere was super smart. I don’t necessarily mean in IQ, but he is street smart. If...

TalkingHeadz Season 2

The first TalkingHeadz for Season 2 is What’s Next Jason Goecke? First, a few wordz about our new podcast format....

October 2018

October is gone, but it’s not forgotten. It was a very hectic month. I like to attend as many conferences...

Gitex 2018 (Avaya)

For the second time, Avaya invited me to attend Gitex in Dubai. It’s an amazing conference, and although Avaya is...

Mitel

#MitelNext 2018

Here’s my post-event quick thoughts video on #MitelNext 2018. Very interesting event. I think it’s the most committed and aligned...