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TalkingPointz provides the latest viewz, opinions, and research on enterprise communications and collaboration

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Broadsoft Connections 2018

Cisco-BroadSoft hosted its Annual Connections Conference right on schedule. This was the first official opportunity to hear how things are...

Opentalk18 (Talkdesk)

Talkdesk is a strong indicator of how quickly things are moving in the contact center space.  This young billion dollar...

Betting on Magenta

I’ve always thought T-Mobile’s Legere was super smart. I don’t necessarily mean in IQ, but he is street smart. If...

TalkingHeadz Season 2

The first TalkingHeadz for Season 2 is What’s Next Jason Goecke? First, a few wordz about our new podcast format....

The New CenturyLink

CenturyLink held its first, post-L3-merger, analyst event. The new Centurylink is unlike any other company – and that includes CenturyLink...

TalkingHeadz Tom Schollmeyer

In this TalkingHeadz, Evan (Twitter and LinkedIn) and I (Twitter and LinkedIn) discuss the state of customer engagement with Tom Schollmeyer, former CEO of...

WATS Service

WATS, or officially known as Wide Area Telephone Service, was an outbound only service that would offer customers discounted long...

Vonage Walks the Tok

Vonage acquires TokBox to move into programmable video — a smart move when cloud is converging and video is booming.

July was Acquisitive

I just published my monthly Quipz newsletter recapping July’s news in enterprise communications.  As I expected, July was a bit...

VonageFlow, the Next Evolution

Vonage introduced a new workstream collaboration app called VonageFlow. “Now, Vonage Business Cloud users can leverage team messaging, file sharing,...