Next Week: ITExpo

by Dave Michels

Due to various schedule conflicts it has been a few years since I’ve been to ITExpo. The East show takes place in the Winter in Miami, and the West show takes place in the Fall in Austin. ITExpo has excellent coverage of the SMB and cloud markets, and lot-o-sessions and co-located events. I’m looking forward to the keynotes by ShoreTel and Siemens Enterprise Communications. I always enjoy the StartUp Camp hosted by Larry Lisser – this year featuring a keynote from CEO Michael Tessler of BroadSoft.

It was a fairly last minute change for me due to a scheduled conflict, but luckily I will be in Austin next week. So will my colleague Blair Pleasant from I will be moderating two sessions:

What’s Cloud Have to Do With Video Surveillance?

Thursday – 10/04/12 • 1:00-1:45pm

Video surveillance or video security solutions are typically onpremise solutions. So today, all the hardware including cameras, sensors, digital video recorder and security software are scoped for specific locations like doctors’ offices, retail establishments, airports, etc. With this come custom requirements for the security integrator OEM to consider when installing and supporting these solutions at each of their customers’ locations. This model requires high upfront costs and ongoing support programs on the backend. However, recent trends suggest this traditional approach is changing. This session will explore why original equipment manufacturers OEMs in the video surveillance market should look at how they deliver their solutions today, the opportunities it may be costing them in the long run, and the benefits of a cloudbased business model.


Calculating True ROI with VoIP Technology in the Cloud

Thursday – 10/04/12 • 3:00-3:45pm

Cloudbased phone solutions are generally an attractive choice for growing businesses because of scalability, flexible cost structure, and enhanced features. Typically, fiscal ROI is immediate, for at the onset of adoption of a VoIP system, small business owners find that they save up to 80 percent compared to traditional, analog phone bills. And though a business can operate immediately with a preloaded VoIP system, integrated addon features are often available to suit niche requirements such as call recording, or voicemail transcription. The true ROI of VoIP phone systems moves beyond just a lower monthly bill – cloudbased VoIP technology provides immediate cost savings, allows employees to work faster and smarter through software integrations, saves business owners with preloaded Fortune 500 features, and provides invaluable insights into the analytics of voice traffic.

If you are going to be there and want to meet, let me know. @DaveMichels