Logitech, LifeSize, and Slim Devices Oh My
I posted news about LifeSize now supporting Skype. I think it is significant news because the enterprise world, where LifeSize resides, has pretty much ignored Skype. But Skype is too big too ignore. Skype is on fire this year. They...
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Fetching Agent Support from Balto
Artificial Intelligence is changing every aspect of the contact center: self service, augmented agent, QM, scheduling, and coaching – to name a few. Balto does agent coaching. It’s bots listen and provide agents real-time tips on how to improve their…
Dave–Thanks for noticing and stay tuned for more interesting announcements this year. All of us at LifeSize are excited about the future. We are also expecting great things from Logitech's recently created UC division.
Dave,
Yep, the combination of appliance-like end-points and Skype's network could be compelling. I am eagerly awaiting the availability of the v4.8 firmware for the Passport. When it finally ships I'll be making some test calls right away. It could move a long stalled project, since the device is so affordable.